The Cardinal at North Hills
311 Garden at North Hills Street, Raleigh NC 27609 · (984) 204-8444 · 86% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
The Cardinal at North Hills is a very-small nursing home located in Raleigh, North Carolina. This facility is ranked among the most elite facilities we looked at. Receiving an A+ in our rating system requires excellent performance across the board. We can't find many negative things to say about this nursing home. Its scores are as good as they get. Finally, this turned out to be a very consistent nursing home with consistently strong scores in each of the major categories. Additional information about its category grades can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 :
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
To go along with a strong overall grade, we gave this place an A+ for our inspections rating. We weigh several aspects of a nursing home's inspection report in determining these inspection grades. One of those factors is deficiencies. It should be noted that the severity of deficiencies is usually more important than the number of deficiencies, as some of these are relatively minor. This nursing home was hit with 2 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be severe. This tells you that CMS did not deem any of the deficiencies to pose an imminent threat to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Nurse Quality
One of the other reasons we rated this nursing home so highly is that it received a very impressive nursing grade. In that category, we awarded this facility a grade of A. When determining a nursing home's nursing grade, we weigh the quantity of hours nurses are caring for residents and the skill levels of those nurses. This facility provides an incredible 5.3 hours of nursing care per patient daily. Out of that total, many of those hours were provided by registered nurses, which is one of the more highly trained levels of nurses. On top of offering high levels of nursing care, this nursing home also performed well in several of the quality-based metrics we assessed. In terms of the number of its patients suffering falls resulting in serious injury, this nursing home performed as well as any facility the state.
Short-term Care Quality
Moving on our third area, we gave this nursing home a score of A for our short-term care rating. This is a dominant rating. Our short-term care ratings are based on a facility's quantity of highly-skilled skilled healthcare professionals. This means a vast spectrum of nursing services, spanning from registered nurses to physical and respiratory therapists, in addition to other forms of therapy. This facility elevated its grade in this area by offering more care from registered nurses than a typical nursing home. The final datapoint we assessed in this category is the percentage of patients that returned home from the nursing home. We found that 0 percent of this nursing home's residents returned home as opposed to remaining at the facility permanently.
Long-term Care Quality
Moving on to the fourth category, this nursing home was awarded a very strong long-term care rating. We awarded it a grade of A- in that category, resulting in this facility receiving straight A's. Nursing homes that excel in this category typically provide patients with more supervision and stay on top of routine medical care. On top of looking at the volume of care provided by aids and other staff, we analyzed the percentage of residents vaccinated for pneumonia. This facility gave the vaccine to 96.42857 percent of its patients. Vaccines are vital to keeping residents healthy. Clearly, this place is doing something right in this area as it was able to keep its patients out of the hospital. In fact, it had only 0 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.
Overall Rating Over Time
Compared to national and state averages across all facilities.
The Cardinal at North Hills Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of patients who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are often the result of residents not being moved frequently enough. Better nursing care can limit the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint gauges the percent of long-term residents which sustained falls leading to severe injury. Falls can happen for a variety of reasons, but high rates of major falls could be an indicator of lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This metric is a measure of the percent of long-term patients who had a urinary tract infection. Although more of these infections could reflect poorly on a nursing home's nursing care, it can be difficult to compare between facilities due to differing reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percentage of patients given antipsychotic drugs. While antipsychotic medications may be vital to many patients, it is important to ensure these drugs are being used appropriately. In limited cases, excessive reliance on these medications may suggest that a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of residents who were prescribed antianxiety medications. These drugs are used to treat patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percentage of patients who are exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percentage of patients that received the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Short-term Care: ER Visits
Measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term stay residents who saw functional improvements.
Percentage of Resident
Higher is Better