The Cardinal at North Hills: Nursing Home OverviewSkip to content

The Cardinal at North Hills

  • Nursing Home
  • Independent Living
  • Assisted Living

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: A-minus
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: A+Feb 22: A+Mar 22: A+Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+Oct 22: ANov 22: AJan 23: A+Feb 23: A+Mar 23: A+Apr 23: A-Jun 23: A-Jul 23: B+Aug 23: B+Sep 23: B+Oct 23: A-Nov 23: A-
See Rating Overview
The Cardinal at North Hills's website

311 Garden at North Hills Street,
Raleigh NC 27609

(984) 465-7802

84.66% estimated occupancy 1

The Cardinal at North Hills is a very-small nursing home located in Raleigh, North Carolina. With an overall score of A-, this facility is one of the more impressive nursing homes we looked at. Even in a city with 11 nursing homes, this facility would be a great option. The best aspect of this nursing home's impressive profile was its inspection reports. Inspection grades are discussed in the next section

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Quick Details

  • Accepts Medicare 1
  • No Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Aquatic Therapy


Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2019

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2020

Best Nursing Home in Raleigh, North Carolina badge

Best Nursing Home in Raleigh, North Carolina Awards 2020

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

To go along with its strong overall grade, we awarded this nursing home a grade of A+ for our inspections rating. We weigh several aspects of a nursing home's inspection report in determining our inspection scores. One key factor is deficiencies. It should be noted that the severity of the deficiencies is arguably more important than the quantity of deficiencies, as some of these are quite insignificant. Although this place had some deficiencies on its report, none were severe based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A

To complement its impressive performance in other areas, we gave this nursing home a score of A for its short-term care score. Short-term care grades are typically used to judge a nursing home's rehabilitation services. In order to have quality rehabilitation services, facilities generally must provide better levels of skilled nursing. Skilled nursing includes registered nurses, physical therapists, speech therapists and other highly trained professionals. It does not appear that this facility submitted registered nurse or physical therapist staffing data. Finally, we considered the percentage of residents who were able to return home from this facility. We found that 6 percent of this nursing home's residents returned home.

Long-term Care Quality

Grade: A-minus

This nursing home also was strong in the category of long-term care, where it received a grade of A-. Not many facilities received a better grade in this area. Facilities that excel in this category typically provide residents with better supervision and stay on top of routine medical care. On top of considering the amount of care provided by nurses and other staff, we looked at the percentage of residents vaccinated against pneumonia. This facility gave the vaccine to 96.875 percent of its residents. Vaccines are vital to keeping patients healthy. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had only 0 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: B-minus

The last area we analyzed was nursing. In that category, we awarded this facility a solid grade of B-. This turned out to be this facility's weakest area. In computing our nursing ratings, we factor in both the number of hours nurses spend with residents and the levels of licensure of those nurses. This place provides only 0 hours of nursing care per resident per day. This is a somewhat concerning figure as it is well below the national average. Lastly, we like to look at quality-based statistics, such as the percentage of patients who sustained pressure ulcers and major falls. These statistics are measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Cardinal at North Hills Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In The Cardinal at North Hills, 13.33% of Patients had Pressure Ulcers

This tells you the percentage of residents who have had a pressure ulcer. Pressure ulcers are damage to the skin due to remaining in the same position for an excessive period of time.

Minimizes Serious Falls

Grade: F

In The Cardinal at North Hills, 12.5% of Patients had Serious Falls

This metric gauges the percent of long-term care residents which have suffered falls which caused severe injury. Falls can happen for a variety of reasons, but high rates of major falls may be an indicator of poor nursing care.

Minimizes Urinary Tract Infections

Grade: C

In The Cardinal at North Hills, 3.23% of Patients had UTIs

This indicates the percentage of patients who have had a urinary tract infection. Urinary tract infections are often associated with facilities with worst hygiene practices. Closer supervision can limit the percentage of residents in a nursing home who suffer from UTI's. Keep in mind that this datapoint is affected by by the fact that nursing homes have incongruent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: F

In The Cardinal at North Hills, 34.38% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents who were prescribed antipsychotic drugs. While antipsychotic medications may be helpful for many patients, it is important to make sure these medications are being used appropriately. In limited cases, high levels of antipsychotic drug use may suggest a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In The Cardinal at North Hills, 41.67% of Patients use Anti-Anxiety Medication

This metric is a measure of the percent of long-term stay patients receiving antianxiety drugs.

Managing Depression Among Residents

Grade: B

In The Cardinal at North Hills, 3.7% of Patients

Measures the percent of long-term patients demonstrating symptoms of depression. Many argue this is a measure of resident quality of life.

Appropriate Vaccine Usage

Grade: B-plus

In The Cardinal at North Hills, 98.44% of Patients

This tells you the percent of patients who were given the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.

Short-term Care: ER Visits

Grade: B-minus

In The Cardinal at North Hills, 14.11% of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to gauge patient well-being during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In The Cardinal at North Hills, 85.12% of Resident

This indicates the percentage of short-term patients that saw functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of autonomy with activities of daily living generally correlates with successful rehabilitation.

Scores for Raleigh, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Raleigh, North Carolina has 10 other nursing homes

Nearby Hospitals

  • Duke Health Raleigh HospitalAcute Care Hospitals 0.99 miles away3400 Wake Forest Rd Raleigh North Carolina 27609Voluntary non-profit - Private(919) 954-3000
  • Rex HospitalAcute Care Hospitals 4.18 miles away4420 Lake Boone Trail Raleigh North Carolina 27607Government - State(919) 784-3100
  • WakemedAcute Care Hospitals 4.26 miles away3000 New Bern Ave Raleigh North Carolina 27610Voluntary non-profit - Private(919) 350-8000
  • WakemedAcute Care Hospitals 10.58 miles away1900 Kildare Farm Road Cary North Carolina 27518Voluntary non-profit - Private(919) 350-2550
  • Duke Regional HospitalAcute Care Hospitals 19.95 miles away3643 N Roxboro Street Durham North Carolina 27704Government - Local(919) 470-4000

Nearby Dialysis

  • Fmc Wake Dialysis Clinic2.58 miles away3604 Bush Street Raleigh North Carolina 27609CMS Rating: 1 stars Dialysis Stations: 40 (919) 876-7501
  • Fresenius Medical Care Central Raleigh3.16 miles away802 Semart Drive Raleigh North Carolina 27604CMS Rating: 4 stars Dialysis Stations: 19 (919) 832-2644
  • Oak City Dialysis3.59 miles away3645 Trust Drive Raleigh North Carolina 27616Dialysis Stations: 10 (919) 876-6827
  • Raleigh Dialysis Clinic Inc4.36 miles away3943 New Bern Ave, Suite 100 Raleigh North Carolina 27610CMS Rating: 2 stars Dialysis Stations: 43 (919) 231-3146
  • Fms Six Forks Dialysis Clinic4.48 miles away3411 West Millbrook Rd Raleigh North Carolina 27613CMS Rating: 3 stars Dialysis Stations: 16 (919) 781-8974
  • Fmc New Hope Dialysis6.53 miles away835 South New Hope Road Raleigh North Carolina 27610CMS Rating: 1 stars Dialysis Stations: 36 (919) 231-3700
  • Fmcna Southwest Wake Dialysis7.38 miles away320 Gideon Creek Way Raleigh North Carolina 27603CMS Rating: 3 stars Dialysis Stations: 28 (919) 771-1022
  • Fresenius Medical Care Northern Wake8.16 miles away2700 Leighton Ridge Drive Wake Forest North Carolina 27587Dialysis Stations: 16 (919) 554-2359