Riverpoint Crest Nursing and Rehabilitation Center: Nursing Home OverviewSkip to content

Riverpoint Crest Nursing and Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: C
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Riverpoint Crest Nursing and Rehabilitation Center's website

2600 Old Cherry Point Road,
New Bern NC 28563

(252) 637-4730

88.95% estimated occupancy 1

Located in New Bern, North Carolina, Riverpoint Crest Nursing and Rehabilitation Center is one of four facilities in the area. This is not a bad facility with a C overall grade. This grade is right in line with the city grade in New Bern. At the end of the day, this place would be a good fit for quite a few people. One of the major highlights of this facility's report card is its exemplary inspection grade, which you can find in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

The primary reason this facility received a decent overall score is its excellent government inspections in recent years. We gave it one of our better scores in that category, with an A. This is a much better grade than the facility's overall score, which was decent but not in the elite range. Inspection ratings are based on several items located in the a nursing home's recent inspection reports. Nursing homes that receive favorable grades in this area tend to have very few deficiencies on those reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with risks to patient safety. This facility was assessed 3 deficiencies on its inspection report, but none of the deficiencies were considered severe. This means that the government inspectors did not consider any of the deficiencies to cause an imminent risk to resident health or safety. A couple of minor deficiencies should not stop you from considering a nursing home.

Long-term Care Quality

Grade: B-minus

This nursing home's second best area turned out to be long-term care. In that category, we gave this facility a grade of B-. Long-term care grades assess a facility's personal care rather than the highly skilled therapy or healthcare services that are critical to a skilled nursing facility. After looking at the amount of care provided by aids and other staff, we then looked at the nursing home's vaccination record. We were pleased to discover that this facility vaccinated 100 percent of its patients for pneumonia. Lastly, this facility was also able to limit hospitalizations. It had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: C

Next, we looked at the nursing category where we awarded this nursing home a grade of C, which is a decent grade. Our nursing score analyzes the facility's level of nurse staffing. We look at both the levels of licensure of the nurses as well as the number of hours spent with residents. This facility provides 0.3 hours of nursing care per patient daily. This is a lower figure than we were hoping for. Despite having low quantities of nursing care, this facility surprisingly fared better in some of the quality-based metrics we assessed. In fact, it scored well in the area of avoiding pressure ulcers and major falls.

Short-term Care Quality

Grade: F

The next area we assessed was short-term care. Unfortunately, we gave it an abysmal F for this area, which is a poor score. This is certainly a significant concern. Our short-term care scores are based in part on the nursing home's quantity of highly-skilled skilled healthcare professionals. This means a broad scope of services, spanning from registered nurses to physical and respiratory therapists, as well as other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last statistic we considered in this category is the percentage of patients who were able to leave the nursing home and return to the community. We discovered that just 3.9 percent of this facility's patients were able to return home, which is well below average. The combination of these subpar statistics doomed this nursing home's short-term care score.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Riverpoint Crest Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Riverpoint Crest Nursing and Rehabilitation Center, 5.51% of Patients had Pressure Ulcers

This datapoint indicates the percentage of long-term residents who suffered from pressure ulcers. We have found that pressure ulcers are a great indicator of nursing care quality.

Minimizes Serious Falls

Grade: B

In Riverpoint Crest Nursing and Rehabilitation Center, 2.91% of Patients had Serious Falls

This is the percent of residents who have had a major fall. Falls leading to severe injuries are routinely linked to lower quality nursing care. Better nursing care limits the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B-plus

In Riverpoint Crest Nursing and Rehabilitation Center, 1.17% of Patients had UTIs

This tells you the percent of residents that sustained a urinary tract infection. These infections could be linked to insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Riverpoint Crest Nursing and Rehabilitation Center, 7.27% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents given antipsychotic drugs. While antipsychotic medications may be vital to many residents, it is important to ensure these drugs are being used appropriately. In limited situations, increased usage of these drugs may indicate a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Riverpoint Crest Nursing and Rehabilitation Center, 31.09% of Patients use Anti-Anxiety Medication

This datapoint indicates the percentage of long-term residents who were given antianxiety medication. These drugs are given to patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: B-plus

In Riverpoint Crest Nursing and Rehabilitation Center, 2.12% of Patients

This is the percent of residents who are exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: A

In Riverpoint Crest Nursing and Rehabilitation Center, 99.71% of Patients

This datapoint is a measure of the percent of long-term care residents who were administered the flu and pneumonia vaccines. Respiratory viruses can be fatal for seniors, making these vaccines vital to patient care.

Residents Maintain Autonomy

Grade: D

In Riverpoint Crest Nursing and Rehabilitation Center, 21.52% of Patients

This metric is a measure of the percent of long-term care patients that required more assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and eating. Many believe that this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A

In Riverpoint Crest Nursing and Rehabilitation Center, 26.81% of Residents

This is the percent of residents that maintained mobility over time. Retaining mobility is often a great sign for residents' health.

Hospitalizations

Grade: B-minus

In Riverpoint Crest Nursing and Rehabilitation Center, 0.02 Hospitalizations per 1,000 resident days

This datapoint measures the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Riverpoint Crest Nursing and Rehabilitation Center, 26.81% of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term care. There is generally a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: D

In Riverpoint Crest Nursing and Rehabilitation Center, 17.81% of Patients

This metric is a measure of the number of emergency room visits per 1,000 days of short-term care. Staying out of the emergency room is one way to assess patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Riverpoint Crest Nursing and Rehabilitation Center, 64.34% of Resident

This metric is a measure of the percentage of short-term stay patients who saw functional improvements.

Scores for New Bern, NC

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? New Bern, North Carolina has 3 other nursing homes

Nearby Hospitals

  • Carolina East Medical CenterAcute Care Hospitals 4.27 miles away2000 Neuse Blvd New Bern North Carolina 28560Government - Hospital District or Authority(252) 633-8640

Nearby Dialysis

  • New Bern Dialysis4.5 miles away2113 Neuse Blvd New Bern North Carolina 28560CMS Rating: 3 stars Dialysis Stations: 37 (252) 633-6303
  • Fmc Dialysis of Craven County4.5 miles away2113-B Neuse Blvd New Bern North Carolina 28560Dialysis Stations: 28 (252) 633-3378
  • Fmc Dialysis Services of Jones County19.83 miles away110 Industrial Park Drive Trenton North Carolina 28585Dialysis Stations: 10 (252) 448-4575