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Crossroads Care Center of Milwaukee

  • Nursing Home

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: F
See Rating Overview
Crossroads Care Center of Milwaukee's website

3216 W Highland Blvd,
Milwaukee WI 53208

(414) 344-6515

79.05% estimated occupancy 1

Crossroads Care Center of Milwaukee is one of several available nursing homes at your disposal in Milwaukee, Wisconsin. Featuring an overall grade of F, we consider this to be a lower end facility. This place is about as bad as it gets. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, we will discuss nursing in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • No Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Hemodialysis
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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June
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July
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August
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November
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December
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Nurse Quality

Grade: C

Although we gave this facility an abysmal overall grade, we awarded it a grade of C for our nursing rating. Our nursing rating focuses on the nursing home's level of nurse staffing. We weigh both the levels of skill of those nurses as well as the quantity of hours spent with residents. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, nursing grades also consider quality-based measures, such as preventing major falls. Despite not having the highest total nursing hours, this place actually performed admirably in the metric of preventing major falls. This is usually a reliable indicator that a facility has quality controls in place. Many falls could be avoided if a facility supplies enough nurses to assist its patients.

Facility Inspections

Grade: D

This facility's next best category was inspections, but even there it received a grade of just D. This is still a well below average grade. Our inspection grades factor in many items found on the facility's recent inspection reports. If you find severe deficiencies on the inspection reports, this is typically a bad sign. Severe deficiencies indicate a risk to resident safety. This particular nursing home had 5 deficiencies on its inspection report. The only positive thing we can say is that none of its deficiencies were in the categories that suggest they caused a threat to patient health or safety. Finally, we want to draw your attention to the fact that this nursing home received large government fines recently of over $100,000. This generally signifies that a nursing home'sbad track record spanned multiple years.

Short-term Care Quality

Grade: F

The third category we assessed was short-term care, in which this nursing home received an F. Our short-term care scores are based on the facility's quantity of highly-skilled nursing services. This includes a wide range of nursing services, ranging from registered nurses to physical and occupational therapists, not to mention other variations of therapy. As you might expect, we learned that this facility provides significantly less physical therapist and registered nurse hours per resident than the average nursing home. Lastly, we considered the number of residents that who were able to eventually return home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 3.7 percent of this facility's residents were able to return home. This figure was well off the national average.

Long-term Care Quality

Grade: F

The last category we analyzed was long-term care. This nursing home was given an abysmal grade of F in that category. Nursing homes that don't fare well in long-term care typically are not as well-staffed and are lagging in some of the areas of routine healthcare services we assessed. On top of assessing the volume of care provided by aids and other staff, we analyzed the percentage of residents vaccinated against pneumonia. This facility vaccinated just 67.54717 percent of its patients, which is somewhat concerning. To our surprise, this place was actually decent at keeping its residents out of the hospital. Indeed, it had just 0.02 hospitalizations per one thousand long-term resident days. This is its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Crossroads Care Center of Milwaukee Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Crossroads Care Center of Milwaukee, 6.86% of Patients had Pressure Ulcers

This indicates the percentage of patients who have had a pressure ulcer. Pressure ulcers are skin damage caused by staying in one position for an excessive period of time.

Minimizes Serious Falls

Grade: A

In Crossroads Care Center of Milwaukee, 3.37% of Patients had Serious Falls

This measures the percentage of long-term patients who suffered a fall leading to severe injury. This is one of the statistics we use in calculating nursing scores.

Minimizes Urinary Tract Infections

Grade: B-plus

In Crossroads Care Center of Milwaukee, 3.17% of Patients had UTIs

This is the percentage of patients that suffered from a urinary tract infection. UTI's are routinely associated with facilities with worst hygiene practices. More frequent bathing minimizes the number of UTI's sustained by residents in a nursing home. We want to point out that this statistic is sometimes skewed by the fact that nursing homes have incongruent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Crossroads Care Center of Milwaukee, 13.77% of Patients use Anti-Psychotic Medication

This is the percent of residents prescribed antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to confirm these drugs are being used appropriately. In limited situations, excessive reliance on these medications may suggest a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Crossroads Care Center of Milwaukee, 15.58% of Patients use Anti-Anxiety Medication

This figure is a measure of the percent of long-term stay patients who are administered antianxiety drugs. These drugs are typically used to treat patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: F

In Crossroads Care Center of Milwaukee, 6.45% of Patients

This metric measures the percentage of long-term stay patients who are demonstrating symptoms of depression. Some experts believe this is a measure of patient quality of life.

Appropriate Vaccine Usage

Grade: F

In Crossroads Care Center of Milwaukee, 92.81% of Patients

This is the percent of patients that were administered the pneumonia and flu vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: C

In Crossroads Care Center of Milwaukee, 13.28% Percentage of Patients

This metric measures the percentage of long-term residents who needed more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and eating. Many in the industry believe this is a reasonable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A

In Crossroads Care Center of Milwaukee, 21.75% Percentage of Residents

This tells you the percent of residents who maintained mobility over time. Optimizing mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: A-minus

In Crossroads Care Center of Milwaukee, 1.26 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of care.

Short-term Care: Rehospitalizations

Grade: D

In Crossroads Care Center of Milwaukee, 21.75 Percentage of Residents Rehospitalized

This metric measures the number of rehospitalizations per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: A-minus

In Crossroads Care Center of Milwaukee, 13.28 Percentage of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-plus

In Crossroads Care Center of Milwaukee, 75.11% Percentage of Resident

This metric measures the percentage of short-term patients who experienced functional improvements, such as with activities of daily living. Many argue this is a reliable measure of a nursing home's rehabilitation performance.

Scores for Milwaukee, WI

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B-minus

Looking for more options? Milwaukee, Wisconsin has 24 other nursing homes

Nearby Hospitals

  • Ascension Se Wisconsin Hospital - St Joseph CampusAcute Care Hospitals 2.27 miles away5000 W Chambers St Milwaukee Wisconsin 53210Voluntary non-profit - Church(414) 447-2130
  • Childrens Hospital of WisconsinChildrens 3.56 miles away9000 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Other(414) 266-2000
  • Froedtert Memorial Lutheran HospitalAcute Care Hospitals 3.68 miles away9200 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Private(414) 805-3000
  • Milwaukee County Behavioral Health DivisionPsychiatric 3.85 miles away9455 W Watertown Plank Rd Milwaukee Wisconsin 53226Government - Local(414) 257-5202
  • Aurora St Lukes Medical CenterAcute Care Hospitals 3.89 miles away2900 W Oklahoma Ave Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 649-6000
  • Ascension Columbia St Mary's Hospital MilwaukeeAcute Care Hospitals 3.98 miles away2323 N Lake Dr Milwaukee Wisconsin 53211Voluntary non-profit - Church(414) 585-1374
  • Ascension St Francis HospitalAcute Care Hospitals 4.23 miles away3237 S 16th St Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 647-5000
  • Aurora West Allis Medical CenterAcute Care Hospitals 4.51 miles away8901 W Lincoln Ave Milwaukee Wisconsin 53227Voluntary non-profit - Private(414) 328-6000

Nearby Dialysis

  • Davita - Wisconsin Ave0.58 miles away3801 W Wisconsin Ave Milwaukee Wisconsin 53208CMS Rating: 4 stars Dialysis Stations: 24 (414) 937-8240
  • Childrens Hospital of Wi2.02 miles awayDialysis Unit - Mail Station 604 9000 W Wisconsin Ave, Box 1997 Milwaukee Wisconsin 53201Dialysis Stations: 5 (414) 266-2840
  • Wisconsin Renal Care Group, LLC2.19 miles away161 W Wisconsin Ave, Ste 1100 Milwaukee Wisconsin 53203CMS Rating: 2 stars Dialysis Stations: 29 (414) 224-7666
  • Davita - Rivercenter Dr2.71 miles away117 N Jefferson St Milwaukee Wisconsin 53202CMS Rating: 4 stars Dialysis Stations: 20 (414) 225-3740
  • Davita - Humboldt Ridge3.02 miles away2211 N Humboldt Blvd Milwaukee Wisconsin 53212CMS Rating: 3 stars Dialysis Stations: 24 (414) 336-7200
  • Fresenius Medical Care Midwest Dialysis, LLC3.41 miles away4021 N 52nd St Milwaukee Wisconsin 53216CMS Rating: 2 stars Dialysis Stations: 17 (414) 873-3600
  • Davita - Capitol Court Dialysis3.59 miles away4176 N 56th St Milwaukee Wisconsin 53216Dialysis Stations: 16 (414) 445-2119
  • Fresenius Medical Care Midwest 27th Street Branch3.95 miles away3120 S 27th St Milwaukee Wisconsin 53215CMS Rating: 4 stars Dialysis Stations: 16 (414) 643-1714