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Crossroads Care Center of Milwaukee

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: F
See Rating Overview
Crossroads Care Center of Milwaukee's website

3216 W Highland Blvd,
Milwaukee WI 53208

(414) 344-6515

72.63% estimated occupancy 1

Crossroads Care Center of Milwaukee is one of several available nursing homes at your disposal in Milwaukee, Wisconsin. Featuring an overall grade of F, we consider this to be a lower end facility. This place is about as bad as it gets. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, we will discuss nursing in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • No Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Hemodialysis
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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January
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February
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Nurse Quality

Grade: C

Although we gave this facility an abysmal overall grade, we awarded it a grade of C for our nursing rating. Our nursing rating focuses on the nursing home's level of nurse staffing. We weigh both the levels of skill of those nurses as well as the quantity of hours spent with residents. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, nursing grades also consider quality-based measures, such as preventing major falls. Despite not having the highest total nursing hours, this place actually performed admirably in the metric of preventing major falls. This is usually a reliable indicator that a facility has quality controls in place. Many falls could be avoided if a facility supplies enough nurses to assist its patients.

Short-term Care Quality

Grade: C

This facility also didn't rate poorly in the category of short-term care. Indeed, we gave it a C for that category, which is among its better scores. Our short-term care grade is generally used to grade a facility's rehabilitation services. To offer good rehabilitation services, nursing homes generally need to feature higher levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, speech therapists and other licensed professionals. In this place's case, we were surprised to learn that it actually provides less physical therapist and registered nurse hours per resident than a typical facility. The last metric we assessed in this category is the number of residents that who were able to eventually return home from the nursing home. We found that just 0 percent of this facility's residents returned home. This figure was below average.

Facility Inspections

Grade: D

This nursing home did not receive favorable inspection reports in recent years. In fact, it only received a grade of D for its inspection grade. Our inspection grades weigh several factors found on a nursing home's inspection reports. You should be most cautious when considering a nursing home with severe deficiencies on a recent inspection report. This particular nursing home was hit with 5 deficiencies by CMS. The only favorable thing we can say is that none of these deficiencies were in the categories that suggest that they created a threat to patient safety or health. Lastly, we want to draw your attention to the fact that this facility received significant government fines in recent years of more than $100,000. This usually suggests that a nursing home's bad performance spanned several years.

Long-term Care Quality

Grade: F

The next category we rated is long-term care, in which this facility was given a bottom of the barrel grade here also. Unfortunately, we gave it an F for this category, which is definitely somewhat alarming. Facilities that do not fare well in long-term care often do not provide as much nursing care and also may be struggling in a few of the areas of routine personal care we looked at. On top of looking at the amount of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. Candidly, we were a bit alarmed this nursing home vaccinated a relatively low 70.03745 percent of its residents. To our surprise, this facility was actually decent at keeping its patients out of the hospital. Indeed, it had only 0.03 hospitalizations per one thousand long-term resident days. This was its best score in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Crossroads Care Center of Milwaukee Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Crossroads Care Center of Milwaukee, 6.93% of Patients had Pressure Ulcers

This metric is a measure of the percentage of long-term patients who have new or worsened pressure ulcers or bed sores. We factor in this statistic in computing both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A-minus

In Crossroads Care Center of Milwaukee, 3.27% of Patients had Serious Falls

This is a measure of the percent of long-term stay residents that had a fall leading to severe injury. Falls can happen for a variety of reasons, but high rates of major falls could be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B

In Crossroads Care Center of Milwaukee, 3.19% of Patients had UTIs

This is the percentage of patients who have had a urinary tract infection. Urinary tract infections are considered to be a barometer of nursing care at a nursing home. UTI's are routinely caused by a facility with worst hygiene practices. However, this metric can also be misleading for certain nursing homes due to inconsistent reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Crossroads Care Center of Milwaukee, 13.83% of Patients use Anti-Psychotic Medication

This gauges the percentage of long-term patients receiving antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to ensure these drugs are being used appropriately. In limited situations, excessive reliance on these medications may suggest that a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Crossroads Care Center of Milwaukee, 15.45% of Patients use Anti-Anxiety Medication

This figure measures the percent of long-term stay residents who were administered antianxiety medication. These medications are given to patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: D

In Crossroads Care Center of Milwaukee, 6.26% of Patients

This is the percent of patients demonstrating symptoms of depression. Increased levels of depression may be an indicator worse patient care.

Appropriate Vaccine Usage

Grade: F

In Crossroads Care Center of Milwaukee, 92.96% of Patients

Measures the percent of long-term stay residents who were administered the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines critical to patient well-being.

Residents Maintain Autonomy

Grade: D

In Crossroads Care Center of Milwaukee, 13.23% Percentage of Patients

This tells you the percent of residents who required more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A-minus

In Crossroads Care Center of Milwaukee, 20.17% Percentage of Residents

This indicates the percent of patients that retained mobility levels over time. Optimizing mobility can be a great sign for residents' well-being.

Hospitalizations

Grade: B

In Crossroads Care Center of Milwaukee, 1.28 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: C

In Crossroads Care Center of Milwaukee, 20.17 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per 1,000 days of short-term patient care. There is a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B-minus

In Crossroads Care Center of Milwaukee, 13.08 Percentage of Patients

This is the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A-plus

In Crossroads Care Center of Milwaukee, 75.51% Percentage of Resident

This is the percent of short-term care patients who saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of independence with activities of daily living often correlates with superior rehabilitation.

Scores for Milwaukee, WI

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B

Looking for more options? Milwaukee, Wisconsin has 23 other nursing homes

Nearby Hospitals

  • Ascension Se Wisconsin Hospital - St Joseph CampusAcute Care Hospitals 2.27 miles away5000 W Chambers St Milwaukee Wisconsin 53210Voluntary non-profit - Church(414) 447-2130
  • Childrens Hospital of WisconsinChildrens 3.56 miles away9000 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Other(414) 266-2000
  • Froedtert Memorial Lutheran HospitalAcute Care Hospitals 3.68 miles away9200 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Private(414) 805-3000
  • Milwaukee County Behavioral Health DivisionPsychiatric 3.85 miles away9455 W Watertown Plank Rd Milwaukee Wisconsin 53226Government - Local(414) 257-5202
  • Aurora St Lukes Medical CenterAcute Care Hospitals 3.89 miles away2900 W Oklahoma Ave Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 649-6000
  • Ascension Columbia St Mary's Hospital MilwaukeeAcute Care Hospitals 3.98 miles away2323 N Lake Dr Milwaukee Wisconsin 53211Voluntary non-profit - Church(414) 585-1374
  • Ascension St Francis HospitalAcute Care Hospitals 4.23 miles away3237 S 16th St Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 647-5000
  • Aurora West Allis Medical CenterAcute Care Hospitals 4.51 miles away8901 W Lincoln Ave Milwaukee Wisconsin 53227Voluntary non-profit - Private(414) 328-6000

Nearby Dialysis

  • Davita - Wisconsin Ave0.58 miles away3801 W Wisconsin Ave Milwaukee Wisconsin 53208CMS Rating: 4 stars Dialysis Stations: 24 (414) 937-8240
  • Childrens Hospital of Wi2.02 miles awayDialysis Unit - Mail Station 604 9000 W Wisconsin Ave, Box 1997 Milwaukee Wisconsin 53201Dialysis Stations: 5 (414) 266-2840
  • Wisconsin Renal Care Group, LLC2.19 miles away161 W Wisconsin Ave, Ste 1100 Milwaukee Wisconsin 53203CMS Rating: 2 stars Dialysis Stations: 29 (414) 224-7666
  • Davita - Rivercenter Dr2.71 miles away117 N Jefferson St Milwaukee Wisconsin 53202CMS Rating: 4 stars Dialysis Stations: 20 (414) 225-3740
  • Davita - Humboldt Ridge3.02 miles away2211 N Humboldt Blvd Milwaukee Wisconsin 53212CMS Rating: 3 stars Dialysis Stations: 24 (414) 336-7200
  • Fresenius Medical Care Midwest Dialysis, LLC3.41 miles away4021 N 52nd St Milwaukee Wisconsin 53216CMS Rating: 2 stars Dialysis Stations: 17 (414) 873-3600
  • Davita - Capitol Court Dialysis3.59 miles away4176 N 56th St Milwaukee Wisconsin 53216Dialysis Stations: 16 (414) 445-2119
  • Fresenius Medical Care Midwest 27th Street Branch3.95 miles away3120 S 27th St Milwaukee Wisconsin 53215CMS Rating: 4 stars Dialysis Stations: 16 (414) 643-1714