Crossroads Care Center of Milwaukee: Nursing Home OverviewSkip to content

Crossroads Care Center of Milwaukee

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
See Rating Overview
Crossroads Care Center of Milwaukee's website

3216 W Highland Blvd,
Milwaukee WI 53208

(414) 344-6515

67.68% estimated occupancy 1

Crossroads Care Center of Milwaukee is one of several available nursing homes at your disposal in Milwaukee, Wisconsin. Featuring an overall grade of F, we consider this to be a lower end facility. This place is about as bad as it gets. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, we will discuss nursing in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Hemodialysis
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: C

Although we gave this facility an abysmal overall grade, we awarded it a grade of C for our nursing rating. Our nursing rating focuses on the nursing home's level of nurse staffing. We weigh both the levels of skill of those nurses as well as the quantity of hours spent with residents. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, nursing grades also consider quality-based measures, such as preventing major falls. Despite not having the highest total nursing hours, this place actually performed admirably in the metric of preventing major falls. This is usually a reliable indicator that a facility has quality controls in place. Many falls could be avoided if a facility supplies enough nurses to assist its patients.

Facility Inspections

Grade: F

We also wanted to point out this facility's inspection score where it received an F. This usually means we found some red flags on its inspection reports. When a facility has this bad of an inspection grade, you should look for severe deficiencies on its inspection report. Severe deficiencies indicate a threat to patient safety. This nursing home had 5 deficiencies on its inspection report. The only positive thing we found is that none of these deficiencies were in the categories that indicate that they created a threat to resident safety or health. Finally, we want to point out that this facility received large government fines in recent years totaling more than $100,000. This typically indicates that a nursing home'spoor track record spanned several years.

Short-term Care Quality

Grade: F

In addition, we gave this facility a rock-bottom F in the area of short-term care. Our short-term care ratings are based on the facility's quantity of highly-skilled nursing services. This includes a wide spectrum of nursing services, ranging from registered nurses to physical and occupational therapists, in addition to other forms of therapy. Not surprisingly, we discovered that this facility provides significantly less physical therapist and registered nurse hours per resident than the average nursing home. Finally, we considered the number of patients that eventually returned home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 3.1 percent of this facility's residents were able to return home.

Long-term Care Quality

Grade: F

Turning to our next category, this nursing home really didn't fare well in this category either. With a rock bottom grade of F in long-term care, this is just about as terrible as it gets. Facilities that receive this type of grade in long-term care may not provide the kind of consistent around the clock care that some other facilities provide. In addition to looking at the volume of care provided by nurses aids and other staff, we analyzed the percentage of residents vaccinated against pneumonia. Candidly, we were a bit worried that this facility provided the vaccine to a relatively low 69.49807 percent of its residents. To our surprise, this nursing home was actually able to limit hospitalizations. With only 0 hospitalizations per 1,000 long-term resident days, this nursing home had less hospitalizations than many nursing homes. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Crossroads Care Center of Milwaukee Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Crossroads Care Center of Milwaukee, 9.52% of Patients had Pressure Ulcers

This tells you the percent of patients who suffered from a pressure ulcer. Pressure ulcers are damage to the skin due to remaining in the same position for too long.

Minimizes Serious Falls

Grade: A

In Crossroads Care Center of Milwaukee, 0.77% of Patients had Serious Falls

This is the percentage of patients who have had a fall which caused severe injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Crossroads Care Center of Milwaukee, 2.33% of Patients had UTIs

This is an indication of the percent of long-term care residents which have experienced a UTI. UTI's may be an indication of a nursing home with worse hygiene protocols. However, this metric may also be misleading for certain nursing homes due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: F

In Crossroads Care Center of Milwaukee, 30.81% of Patients use Anti-Psychotic Medication

This statistic gauges the percent of long-term care residents taking antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to confirm these medications are being used appropriately. In limited cases, excessive reliance on these medications may suggest a nursing home is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Crossroads Care Center of Milwaukee, 23.65% of Patients use Anti-Anxiety Medication

This datapoint indicates the percentage of long-term residents taking antianxiety medications.

Managing Depression Among Residents

Grade: D

In Crossroads Care Center of Milwaukee, 13.64% of Patients

This is the percent of residents demonstrating depressive symptoms. High levels of depression could imply worse patient care.

Appropriate Vaccine Usage

Grade: D

In Crossroads Care Center of Milwaukee, 82.06% of Patients

Measures the percentage of long-term care patients who have received the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home residents, making these vaccines important for resident well-being.

Residents Maintain Autonomy

Grade: D

In Crossroads Care Center of Milwaukee, 21.03% of Patients

This metric is a measure of the percent of long-term patients that needed more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and using the bathroom. Some believe this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A-plus

In Crossroads Care Center of Milwaukee, 35.59% of Residents

This is the percentage of residents that remained mobile levels over time. Optimizing mobility is usually a good sign for residents' health.

Hospitalizations

Grade: A-plus

In Crossroads Care Center of Milwaukee, 0.14 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of hospitalizations per thousand days of patient care. Keeping residents out of the hospital is key to the physical well-being of nursing home patients.

Short-term Care: Rehospitalizations

Grade: F

In Crossroads Care Center of Milwaukee, 35.59% of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term care. There is typically a correlation between keeping patients out of the hospital and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: A

In Crossroads Care Center of Milwaukee, 6.58% of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Crossroads Care Center of Milwaukee, 70.47% of Resident

This metric measures the percentage of short-term stay patients who experienced functional improvements.

Scores for Milwaukee, WI

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of D
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B-minus

Looking for more options? Milwaukee, Wisconsin has 23 other nursing homes

Nearby Hospitals

  • Ascension Se Wisconsin Hospital - St Joseph CampusAcute Care Hospitals 2.27 miles away5000 W Chambers St Milwaukee Wisconsin 53210Voluntary non-profit - Church(414) 447-2130
  • Childrens Hospital of WisconsinChildrens 3.56 miles away9000 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Other(414) 266-2000
  • Froedtert Memorial Lutheran HospitalAcute Care Hospitals 3.68 miles away9200 W Wisconsin Ave Milwaukee Wisconsin 53226Voluntary non-profit - Private(414) 805-3000
  • Milwaukee County Behavioral Health DivisionPsychiatric 3.85 miles away9455 W Watertown Plank Rd Milwaukee Wisconsin 53226Government - Local(414) 257-5202
  • Aurora St Lukes Medical CenterAcute Care Hospitals 3.89 miles away2900 W Oklahoma Ave Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 649-6000
  • Ascension Columbia St Mary's Hospital MilwaukeeAcute Care Hospitals 3.98 miles away2323 N Lake Dr Milwaukee Wisconsin 53211Voluntary non-profit - Church(414) 585-1374
  • Ascension St Francis HospitalAcute Care Hospitals 4.23 miles away3237 S 16th St Milwaukee Wisconsin 53215Voluntary non-profit - Private(414) 647-5000
  • Aurora West Allis Medical CenterAcute Care Hospitals 4.51 miles away8901 W Lincoln Ave Milwaukee Wisconsin 53227Voluntary non-profit - Private(414) 328-6000

Nearby Dialysis

  • Davita - Wisconsin Ave0.58 miles away3801 W Wisconsin Ave Milwaukee Wisconsin 53208CMS Rating: 4 stars Dialysis Stations: 24 (414) 937-8240
  • Childrens Hospital of Wi2.02 miles awayDialysis Unit - Mail Station 604 9000 W Wisconsin Ave, Box 1997 Milwaukee Wisconsin 53201Dialysis Stations: 5 (414) 266-2840
  • Wisconsin Renal Care Group, LLC2.19 miles away161 W Wisconsin Ave, Ste 1100 Milwaukee Wisconsin 53203CMS Rating: 2 stars Dialysis Stations: 29 (414) 224-7666
  • Davita - Rivercenter Dr2.71 miles away117 N Jefferson St Milwaukee Wisconsin 53202CMS Rating: 4 stars Dialysis Stations: 20 (414) 225-3740
  • Davita - Humboldt Ridge3.02 miles away2211 N Humboldt Blvd Milwaukee Wisconsin 53212CMS Rating: 3 stars Dialysis Stations: 24 (414) 336-7200
  • Fresenius Medical Care Midwest Dialysis, LLC3.41 miles away4021 N 52nd St Milwaukee Wisconsin 53216CMS Rating: 2 stars Dialysis Stations: 17 (414) 873-3600
  • Davita - Capitol Court Dialysis3.59 miles away4176 N 56th St Milwaukee Wisconsin 53216Dialysis Stations: 16 (414) 445-2119
  • Fresenius Medical Care Midwest 27th Street Branch3.95 miles away3120 S 27th St Milwaukee Wisconsin 53215CMS Rating: 4 stars Dialysis Stations: 16 (414) 643-1714

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=525417