Note: Wyndridge Health and Rehab Center has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Wyndridge Health and Rehab Center is a large non-profit facility in Crossville, Tennessee. With a really poor overall grade of F, this facility isn't high on our list. If you are not satisfied with this facility's low overall grade, you may find you have slim pickings in Crossville. The city has just two other nursing homes. We wouldn't blame you if you are ready to stop reading and find another nursing home. However, if you want to learn more about this facility's category grades, we will discuss inspections in the next section.

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 157 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

Non profit - Other

Resident Council: TrueA checkmark indicating true.

Family Council: FalseUsed to indicate false.

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
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April
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May
May 1, 2019May 2, 2019May 3, 2019May 4, 2019May 5, 2019May 6, 2019May 7, 2019May 8, 2019May 9, 2019May 10, 2019May 11, 2019May 12, 2019May 13, 2019May 14, 2019May 15, 2019May 16, 2019May 17, 2019May 18, 2019May 19, 2019May 20, 2019May 21, 2019May 22, 2019May 23, 2019May 24, 2019May 25, 2019May 26, 2019May 27, 2019May 28, 2019May 29, 2019May 30, 2019May 31, 2019
June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
July 1, 2019July 2, 2019July 3, 2019July 4, 2019July 5, 2019July 6, 2019July 7, 2019July 8, 2019July 9, 2019July 10, 2019July 11, 2019July 12, 2019July 13, 2019July 14, 2019July 15, 2019July 16, 2019July 17, 2019July 18, 2019July 19, 2019July 20, 2019July 21, 2019July 22, 2019July 23, 2019July 24, 2019July 25, 2019July 26, 2019July 27, 2019July 28, 2019July 29, 2019July 30, 2019July 31, 2019
August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

B-
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: A-Jan 20: AMar 20: AApr 20: AMay 20: B-Jun 20: B-Jul 20: B-Aug 20: B-
Historical

While this nursing home's overall grade was as bad as it gets, it actually didn't perform terribly in the area of inspections. In fact, we awarded it a grade of B- for that category, which is one of our better scores. Inspection scores weigh several factors, including deficiencies and substantiated complaints. You can learn more about each of these items by obtaining copies of nursing homes' inspection reports. While this facility had some deficiencies on its report, none of them were serious based on CMS' scale. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Long-term Care Quality

C
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-May 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: CJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: C
Historical

This facility also didn't grade out too badly in the area of long-term care. Indeed, we gave it a grade of C for that category, which is among its higher scores. In a long-term care environment, the primary objective is to maintain residents' quality of life and keep them safe. On top of assessing the quantity of care provided by nurses aids and other staff, we looked at the percentage of residents vaccinated against pneumonia. Thankfully, this nursing home gave the vaccine to 99.72527 percent of its patients, which is a very respectable percentage. This place was able to keep its patients out of the hospital. Although it had 1.95 hospitalizations per 1,000 long-term resident days, its risk adjusted score was better than most nursing homes due to it having some more complicated patients.

Nurse Quality

F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

Unfortunately, we gave this facility an F for its nursing grade. The nursing score is based on several datapoints, most of which are tied to nursing hours. In this facility's case, quantity of care does not appear to be the problem. According to its CMS reports, this place provided an average of 4.1 hours of nursing care per resident each day, which was above the national average. Despite performing well in terms of nursing hours, this nursing home did not fare as well in the quality-based measures we looked at in computing our nursing scores. We looked at the percent of patients experiencing major falls and pressure ulcers. This place was above the national average in both statistics. This may be a bad sign when you consider that many bed sores and falls are preventable with better nursing care. These statistics pulled down this facility's nursing score significantly.

Short-term Care Quality

F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

The last category we looked at was short-term care. It received an F for this area, which is an abysmal score. Our short-term care ratings are important for prospective residents requiring rehabilitation. Rehabilitation usually mandates higher levels of skilled nursing services. Skilled nursing means a broad range of services, spanning from registered nurses to physical and occupational therapists, as well as other types of therapy. With a grade of this caliber in this area, we weren't shocked to discover this place was below average in several staffing metrics we focus on. The nursing home supplied far fewer registered nurse and physical therapist hours per resident than most facilities. Lastly, we considered the number of residents who were able to return to the community from this nursing home. We found that just 13.3 percent of this facility's residents returned home.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
F
State:
B
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Wyndridge Health and Rehab Center Quality Metrics

Minimizes Pressure Ulcers

This indicates the percentage of residents who sustained a pressure ulcer. Pressure ulcers are skin damage resulting from staying in the same position for an excessive period of time.

Provider
C
9.27%
State
B
7.42%
National
B
7.32%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This is the percentage of residents who sustained a major fall. Falls leading to severe injury are considered to be a measure of the quality of nursing care at a nursing home. Major falls are often caused by poor nursing care.

Provider
D
7.14%
State
B
3.42%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This statistic tells you the percent of long-term care patients that have sustained a urinary tract infection. While a higher rate infections may reflect poorly on a facility's hygiene protocols, it is difficult to compare between nursing homes due to facilities having varying reporting standards.

Provider
B+
1.68%
State
B
3.24%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This is a measure of the percentage of long-term care patients which were administered antipsychotic drugs. Increased usage of these drugs may suggest a nursing home is using these drugs to control patient behavior in situations where such medications are not medically required. Nevertheless, some nursing homes may need to rely on these medications due to having more residents suffering from dementia.

Provider
D
21.05%
State
B
14.33%
National
B
14.18%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This is the percent of residents who were given antianxiety medications. These drugs are prescribed to residents experiencing anxiety and depression.

Provider
F
37.78%
State
C
31.39%
National
B
19.68%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This metric is a measure of the percent of long-term patients showing signs of depression.

Provider
B
1.52%
State
B+
4.68%
National
B+
5.07%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This datapoint is a measure of the percentage of long-term care residents who received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines vital to patient care.

Provider
A-
99.32%
State
B
90.41%
National
B
92.05%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This metric measures the percentage of long-term patients who needed more assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some experts would argue this is a reasonable measure of a patient's well-being.

Provider
B
15.28%
State
B-
16.38%
National
B
14.45%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This metric is a measure of the percentage of long-term patients that retained mobility levels. Some would argue that the ability to move around is important for residents' well-being.

Provider
B
16.2%
State
B+
21.06%
National
B
17.08%

Percentage of Residents
Higher is Better

Hospitalizations

This metric tracks the number of times residents are hospitalized per 1,000 days of patient care. Avoiding the hospital is critical to maintaining the physical health of nursing home residents.

Provider
B
1.95
State
B
1.6
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This datapoint measures the number of rehospitalizations per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is critical to restoring the physical abilities of patients.

Provider
B
16.2
State
B-
21.06
National
B
17.08

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term care. Avoiding emergency medical situations is one way to measure patient well-being during rehabilitation.

Provider
B-
10.52
State
B
10.12
National
B
10.26

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This indicates the percentage of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with ADL's usually correlates with better rehabilitation.

Provider
A-
78.22%
State
B-
66.74%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Cumberland Medical Center 1.07 mi
421 S Main St Crossville Tennessee 38555
(931) 484-9511
Acute Care Hospitals
Voluntary non-profit - Private

Nearby Dialysis

Crossville Dialysis Clinic 0.6 mi
Dialysis Stations: 17
121 Dooley Street Crossville Tennessee 38555
(931) 484-4500
Dialysis Care Center Crossville LLC 1.78 mi
Dialysis Stations: 7
60 the Crossings Crossville Tennessee 38555
(931) 484-3467