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Willow Manor

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: A-Nov 18: B+Dec 18: B+Jan 19: BFeb 19: BMay 19: BJun 19: BJul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: B+Apr 20: A-May 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DJan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: B+Aug 21: B+Sep 21: B+Oct 21: B+Nov 21: B+Jan 22: CFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: D
See Rating Overview
Willow Manor's website

30 Princeton Boulevard,
Lowell MA 01851

(978) 954-8086

76.33% estimated occupancy 1

Willow Manor is one of seven available facilities in Lowell, Massachusetts. This nursing home received an overall grade of D in our grading scheme. Keep in mind that Lowell received a city grade of B-, so should look at other options in the city as well. We wouldn't blame you if you are ready to stop reading and find another nursing home. However, if you want to learn more about this facility's category grades, short-term care grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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December
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January
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February
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Short-term Care Quality

Grade: B

Even though we were not high on this facility overall, we awarded it a B for our short-term care score. This grade is much more impressive than its overall grade. Without this grade, its profile would have been in serious trouble. In the category of short-term care, we strive to assess measures of a nursing home's rehabilitation. We analyze a nursing home's skilled nursing services, such as the ones performed by registered nurses and various therapists. Unfortunately, it does not appear that this facility provided data regarding its registered nurse or physical therapy staffing. The last item we assessed in this area is the percentage of patients who ultimately were able to return home from the facility. We found that 5.4 percent of this nursing home's residents returned home as opposed to remaining at the facility on a permanent basis.

Nurse Quality

Grade: B-minus

We awarded this facility a respectable grade in the area of nursing as well, with a grade of B-. Nursing scores are largely associated with a facility's level of nurse staffing. This particular facility provided just 0.4 hours of nursing care per patient on a daily basis. This figure is far below average. Finally, although this facility got docked a bit for nursing hours, it actually excelled in some of our quality metrics. With fewer than five percent of its patients experiencing pressure ulcers, it did well in this subcategory.

Long-term Care Quality

Grade: B-minus

This nursing home's third best area is long-term care. We gave it a grade of B- in this area. This is essentially a slightly below average score in this category. In calculating our long-term care ratings, we scrutinize the assistance with daily living received by the facility's patients. After looking at the amount of care provided by aids and other staff, we turned to the nursing home's vaccination records. We were concerned by the fact that this facility vaccinated only 90.350876 percent of its residents against pneumonia. Nevertheless, this nursing home keeps its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Facility Inspections

Grade: D

Looking to our last category of inspections, we gave this nursing home a just D, which is a relatively poor grade. Our inspection rating is based on the nursing home's inspection reports. Since this data is collected by government inspectors, we place significant weight on it in our overall grades. Our inspection grades weigh several factors found on a nursing home's inspection reports. One of the most important criteria we consider is the number and severity of deficiencies. This particular facility had one category G through L deficiency, which rank among the more severe categories of deficiencies. These categories indicate that the deficiencies found by inspectors had the potential to create actual harm to patients. Finally, we want to draw your attention to the fact that this nursing home was assessed large government fines recently of over $100,000. This usually suggests that a nursing home's bad performance spanned more than one year.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Willow Manor Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Willow Manor, 6.44% of Patients had Pressure Ulcers

This tells you the percent of patients who have had a pressure ulcer. Pressure ulcers, also called bed sores, are often the result of patients not being moved frequently enough. Better nursing protocols can limit the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: C

In Willow Manor, 3.68% of Patients had Serious Falls

This is the percent of residents who sustained a fall which resulted in serious injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Willow Manor, 2.42% of Patients had UTIs

This is the percentage of patients that suffered from a urinary tract infection. These infections are sometimes linked to poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Willow Manor, 19.05% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents prescribed antipsychotic medications. These medications are sometimes used for a variety of medical conditions, such as Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Willow Manor, 18.65% of Patients use Anti-Anxiety Medication

This tells you the percent of long-term care residents that were given antianxiety medication. These medications are commonly used to treat residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: A+

In Willow Manor, 1.93% of Patients

This metric is a measure of the percentage of long-term stay patients who are exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: C

In Willow Manor, 91.44% of Patients

This tells you the percentage of patients who were administered the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B

In Willow Manor, 15.15% Percentage of Patients

This is a measure of the percent of long-term patients that needed increased assistance with activities of daily living over time. ADL's include activities such as dressing and using the bathroom. Some experts argue that this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A-plus

In Willow Manor, 17.66% Percentage of Residents

This datapoint is a measure of the percent of long-term stay residents who maintained mobility. Many in the industry believe that the ability to move around is vital to residents' physical and mental health.

Hospitalizations

Grade: A-minus

In Willow Manor, 1.44 Hospitalizations per 1,000 resident days

This datapoint measures the number of times residents are hospitalized per thousand days of patient care. Keeping residents out of the hospital is key to maintaining the physical health of nursing home patients.

Short-term Care: Rehospitalizations

Grade: F

In Willow Manor, 17.66 Percentage of Residents Rehospitalized

This metric measures the number of rehospitalizations per thousand days of short-term care.

Short-term Care: ER Visits

Grade: B

In Willow Manor, 10.93 Percentage of Patients

This is the number of emergency room visits per 1,000 days of short-term care. There is typically a correlation between staying out of the emergency room and the overall quality of care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Willow Manor, 71.35% Percentage of Resident

This datapoint is a measure of the percent of short-term patients that experienced functional improvements, such as with activities of daily living. Many in the industry argue this is a measure of a facility's rehabilitation performance.

Scores for Lowell, MA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of B-plus

Looking for more options? Lowell, Massachusetts has 6 other nursing homes

Nearby Hospitals

  • Lowell General HospitalAcute Care Hospitals 0.87 miles away295 Varnum Avenue Lowell Massachusetts 01854Voluntary non-profit - Private(978) 937-6000
  • Holy Family HospitalAcute Care Hospitals 10.41 miles away70 East Street Methuen Massachusetts 01844Proprietary(978) 687-0156
  • Southern Nh Medical CenterAcute Care Hospitals 10.54 miles away8 Prospect Street Nashua New Hampshire 03060Voluntary non-profit - Private(603) 577-2000
  • St Joseph HospitalAcute Care Hospitals 10.83 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000
  • Lahey Hospital & Medical Center, BurlingtonAcute Care Hospitals 12.12 miles away41 & 45 Mall Road Burlington Massachusetts 01803Voluntary non-profit - Private(781) 744-5100
  • Nashoba Valley Medical CenterAcute Care Hospitals 12.83 miles away200 Groton Road Ayer Massachusetts 01432Proprietary(978) 784-9000
  • Emerson Hospital -Acute Care Hospitals 13.05 miles away133 Old Road to 9 Acre Corner Concord Massachusetts 01742Voluntary non-profit - Private(978) 369-1400
  • Winchester HospitalAcute Care Hospitals 15.8 miles away41 Highland Avenue Winchester Massachusetts 01890Voluntary non-profit - Private(781) 729-9000

Nearby Dialysis

  • Fresenius Medical Care Chelmsford2.87 miles away27 Industrial Ave Chelmsford Massachusetts 01824Dialysis Stations: 16 (978) 250-0981
  • Fresenius Medical Care of Lowell2.89 miles away847 Rogers Street Suite 101 Lowell Massachusetts 01852CMS Rating: 2 stars Dialysis Stations: 35 (978) 441-5100
  • Bio-Medical Applications of New Hampshire Inc10.5 miles away19 Keewadin Drive Suite 1 Salem New Hampshire 03079Dialysis Stations: 1 (603) 870-0969
  • Davita Nashua Dialysis10.58 miles away38 Tyler Street Nashua New Hampshire 03061CMS Rating: 4 stars Dialysis Stations: 22 (603) 598-1665
  • Versailles Dialysis LLC10.78 miles away18 Pelham Road Salem New Hampshire 03079Dialysis Stations: 10 (603) 870-9487
  • Davita North Andover Renal at Home11.28 miles away201 Sutton Street North Andover Massachusetts 01845CMS Rating: 5 stars Dialysis Stations: 19 (978) 975-1119
  • Davita Burlington Regional Dialysis11.35 miles away31 Mall Road-Dialysis Suite 1b Burlington Massachusetts 01803CMS Rating: 4 stars Dialysis Stations: 17 (781) 270-3580
  • Fresenius Medical Care Merrimack Valley11.65 miles away100 Milk Street Methuen Massachusetts 01844CMS Rating: 5 stars Dialysis Stations: 19 (978) 686-9900