Willow Crest Nursing Pavilion

Although we graded this facility very poorly overall, it received a somewhat respectable nursing rating this year. We gave it a B- in this category. Our nursing score looks at the facility's level of nurse staffing. We consider both the levels of skill of the nurses as well as the number of hours spent with patients. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, our nursing ratings also consider quality-based assessments, such as preventing major falls. Despite not having the highest total nursing hours, this nursing home performed admirably in the area of preventing major falls. This is often an indicator that a nursing home has sufficient quality controls in place. Many falls could be avoided if a nursing home provides enough nurses aids to assist its patients.

This nursing home also didn't fare poorly in the category of short-term care. Indeed, we awarded it a grade of B- for that area, which turned out to be another one of its higher grades. Our short-term care scores are presumably most meaningful for people requiring rehabilitation services. Rehabilitation generally mandates additional highly-skilled nursing. Skilled nursing includes not merely nursing services, but also physical and occupational therapy, as well as other types of therapy. We found that this place was below average in the two key staffing areas we focus on. It provided fewer registered nurse and physical therapist hours per resident than most other nursing homes. The last datapoint we considered in this category is the number of residents who who were able to eventually return home from the nursing home. We found that just 5.2 percent of this facility's patients returned home.

Unfortunately, this facility didn't receive glowing inspections in recent years. We gave it a grade of just D for our inspections rating. Inspection scores weigh a host of factors found on a nursing home's inspection reports. One key criteria we consider is the number and severity of deficiencies. This nursing home was hit with one category G through L deficiency, which are among the more severe categories of deficiencies. This generally indicates that the deficiencies found by inspectors had potential to pose actual harm to residents. On top of having severe deficiencies, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

The last category we graded was long-term care. This nursing home was given a poor grade of F in this area. When nursing homes receive a score in this range in this category it typically means the nursing home did not perform well in our quality measures relating to resident care. In addition to considering the volume of care provided by aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. As it turns out, this facility administered the vaccine to only 44.23077 percent of its residents, which is somewhat alarming. Surprisingly, this facility was actually able to limit hospitalizations. With only 0.01 hospitalizations per 1,000 long-term resident days, this facility had fewer hospitalizations than the majority of nursing homes. This is its best feature in this category.