Westmoreland Health and Rehabilitation Center
5837 Lyons View Pike, Knoxville TN 37919 · (865) 584-3902 · 50.13% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Westmoreland Health and Rehabilitation Center is a very-large non-profit facility in Knoxville, Tennessee. Sporting an overall grade of D, this is a relatively poor facility. Based on our analysis, this facility may not be the best fit for most prospective residents. Despite all this, one of the few highlights of this facility's profile is its impressive nursing grade. You can scroll down to learn more about nursing and other category grades
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 222 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Nurse Quality
While we did not rate this facility favorably overall, we want to point out its much more favorable nursing score this year. We gave it a B in this area, which was much better than its overall score. When computing a nursing home's nursing grade, we consider the number of hours nurses spend with residents and the level of skill of those nurses. This nursing home provides 3.7 hours of nursing care per resident per day. Finally, we also looked at certain nursing quality measures in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We look at these datapoints as reliable indicators of the quality of nursing care provided, since better care tends to reduce these problems.
Long-term Care Quality
The next highest category we gave this facility in any category came in the area of long-term care, where we awarded it a B-. In our long-term care category, we assess the volume of care provided by a facility, along with a handful of quality datapoints. Once we finished looking at the quantity of care provided by nurses, we then analyzed the facility's vaccination data. We were optimistic to learn that this nursing home vaccinated 100 percent of its patients against pneumonia. Finally, this place was able to limit hospitalizations. With just 1.63 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than the average nursing home.
Short-term Care Quality
We also awarded this facility a middle of the pack score in the area of short-term care, where we awarded it a C. Our short-term care scores are based on a nursing home's quantity of skilled skilled healthcare professionals. This means a vast scope of services, spanning from registered nurses to physical and speech therapists, as well as other variations of therapy. Unfortunately, we found that this place provided fewer physical therapist and registered nurse hours per resident than most other nursing homes. The key is determining what bearing this had on quality of care. The last item we considered in this area is the percentage of residents that ultimately returned home from the nursing home. We found that just 39.1 percent of this nursing home's patients returned home. This figure was below the national average.
Facility Inspections
Turning to our final category of inspections, this facility received a grade that's as bad as it gets. We weight this category more heavily than our other categories. For places that received this poor of an inspection rating, we would scrutinize the severe deficiencies on its inspection report. This particular nursing home was hit with 6 deficiencies by government inspectors. The only positive thing we found is that none of the deficiencies were in the categories that suggest they created a risk to resident health or safety. Finally, we also would like to point out that this nursing home received large government fines in recent years amounting to over $100,000. This typically signifies that a nursing home's poor track record spanned more than one year.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Westmoreland Health and Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents who suffered from a pressure ulcer. Pressure ulcers are skin damage due to staying in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents that suffered from a major fall. Falls leading to major injury are considered by many experts to be a measure of nursing care . Falls leading to injury are routinely the result of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This statistic is an indication of the percent of long-term residents that had UTI's. While more of these infections may reflect poorly on a nursing home's nursing care, it can be problematic to compare between nursing homes due to inconsistent reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic indicates the percent of long-term patients taking antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to confirm these drugs are being used only where medically required. In limited situations, high levels of antipsychotic drug use may mean that a nursing home is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percentage of residents prescribed antianxiety medications. These medications are commonly prescribed to residents experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percent of patients who are demonstrating symptoms of depression. High levels of depression could indicate lower quality care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percentage of long-term care residents who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of patients that needed more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate decline of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percentage of long-term stay patients that were able to retain mobility. Many believe that the ability to move around is critical to patients well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of times residents are hospitalized per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint measures the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term residents who experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better