Westminster Canterbury Richmond: Nursing Home OverviewSkip to content

Westminster Canterbury Richmond

  • Nursing Home
  • Home Health Agency
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: AOct 20: A-Nov 20: A-Jan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: A-Aug 21: A-Sep 21: A-Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: A-Sep 22: A-Oct 22: A-Nov 22: A-Jan 23: A-Feb 23: A-Mar 23: A-Apr 23: A-Jun 23: A-Jul 23: A-Aug 23: A-Sep 23: AOct 23: A+Nov 23: A+
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Westminster Canterbury Richmond's website

1600 Westbrook Ave,
Richmond VA 23227

(804) 264-6000

85.06% estimated occupancy 1

Westminster Canterbury Richmond is a nursing home located in Richmond, Virginia which has 364,141 people. This proved to be an A+ facility, which is the highest score that we offer. Even in a city offering 10 nursing homes, this nursing home would be a great option. As you can see below, this place performed just as well in our category scores. We give this place two thumbs up!

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Oncology Care
  • Audiology
  • Catheter Care
  • Aquatic Therapy

Awards

Top Nursing Home in Virginia badge

Top Nursing Home in Virginia Awards 2019

Top Nursing Home in Virginia badge

Top Nursing Home in Virginia Awards 2020

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Short-term Care Quality

Grade: A-plus

To go along with its strong overall score, we awarded this nursing home a grade of A+ for its short-term care grade. Short-term care grades are based in part on the nursing home's quantity of skilled nursing services. This means a wide scope of services, ranging from registered nurses to physical and respiratory therapists, as well as other types of therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not every facility employs these skilled professionals. On the other hand, according to the data they provided, they do not appear to employ physical therapists. Lastly, we looked at the number of patients that ultimately returned home from this nursing home. We found that 6.1 percent of this nursing home's residents returned home.

Nurse Quality

Grade: A-plus

In addition, this facility received high marks in the area of nursing. As a result, it received one of our highest grades in that category with a score of A+. Nursing grades are primarily based on a nursing home's level of nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. Lastly, we also assessed some nursing quality-based metrics in determining our nursing grades. This facility performed very well in the area of minimizing its residents' pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Facility Inspections

Grade: A

Another quality feature of this facility is its inspection grade. In that area, we awarded this nursing home an A. Inspection grades account for several factors found on a facility's inspection report. One key criteria we weigh heavily is the number and severity of deficiencies. Facilities with higher grades in this area usually have very few of these severe deficiencies. While this place had a few deficiencies on its government inspection report, none of them were severe based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

In our final area, this nursing home also was awarded an excellent long-term care rating, with a grade of A-. This wrapped up a very impressive profile. In a long-term care environment, the nursing home's primary objective is to keep patients as healthy and safe as possible. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. On top of looking at the quantity of care provided by nurses and other staff, we analyzed the number of residents vaccinated for pneumonia. This facility administered the vaccine to 84.9345 percent of its residents. This is a bit below what we expected but still a respectable percentage. Although its vaccination rate was a bit lower than we had hoped, at least this facility was able to limit hospitalizations. In fact, it had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Westminster Canterbury Richmond Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Westminster Canterbury Richmond, 3.58% of Patients had Pressure Ulcers

This datapoint measures the percent of long-term stay patients that have pressure ulcers . We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: F

In Westminster Canterbury Richmond, 8.52% of Patients had Serious Falls

This indicates the percent of residents that have had a major fall. Falls resulting in severe injuries are considered to be a measure of the quality of nursing care . Falls resulting in injury are routinely the result of poor nursing care.

Minimizes Urinary Tract Infections

Grade: B-plus

In Westminster Canterbury Richmond, 1.34% of Patients had UTIs

This datapoint measures the percent of long-term stay patients who have suffered from a UTI. UTI's could be a sign of worse hygiene protocols. However, this datapoint may be misleading for certain facilities due to inconsistent reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Westminster Canterbury Richmond, 23.14% of Patients use Anti-Psychotic Medication

This is a measure of the percent of long-term residents receiving antipsychotic medications. While antipsychotic medications serve an important medical purpose, it is important to make sure these medications are being used appropriately. In limited cases, high levels of antipsychotic drug use may mean a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Westminster Canterbury Richmond, 32.92% of Patients use Anti-Anxiety Medication

This datapoint measures the percentage of long-term residents who were given antianxiety medication. These drugs are typically given to residents suffering from anxiety or depression.

Managing Depression Among Residents

Grade: A-minus

In Westminster Canterbury Richmond, 0.91% of Patients

This tells you the percent of residents exhibiting signs of depression. High levels of depression could imply lower quality care.

Appropriate Vaccine Usage

Grade: C

In Westminster Canterbury Richmond, 92.27% of Patients

This datapoint measures the percentage of long-term stay patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: B-minus

In Westminster Canterbury Richmond, 16.03% of Patients

This tells you the percent of patients who needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could indicate the deterioration of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A

In Westminster Canterbury Richmond, 24.37% of Residents

This is the percent of residents who retained mobility levels over time. Optimizing mobility can be a great sign for residents' health.

Hospitalizations

Grade: A-plus

In Westminster Canterbury Richmond, 0.34 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Westminster Canterbury Richmond, 24.37% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is usually a correlation between reduced hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: A

In Westminster Canterbury Richmond, 6.01% of Patients

This is a measure of the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Westminster Canterbury Richmond, 88.95% of Resident

This datapoint measures the percent of short-term patients who saw functional improvements.

Scores for Richmond, VA

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-minus

Looking for more options? Richmond, Virginia has 9 other nursing homes

Nearby Hospitals

  • Bon Secours St Marys HospitalAcute Care Hospitals 3 miles away5801 Bremo Rd Richmond Virginia 23226Voluntary non-profit - Church(804) 285-2011
  • Henrico Doctors' HospitalAcute Care Hospitals 4.22 miles away1602 Skipwith Road Henrico Virginia 23229Voluntary non-profit - Other(804) 289-4500
  • Bon Secours Memorial Regional Medical CenterAcute Care Hospitals 4.61 miles away8260 Atlee Road Mechanicsville Virginia 23116Voluntary non-profit - Church(804) 764-6000
  • Bon Secours Richmond Community HospitalAcute Care Hospitals 4.85 miles away1500 N. 28th Street Richmond Virginia 23223Voluntary non-profit - Private(804) 225-1700
  • Cjw Medical CenterAcute Care Hospitals 6.67 miles away7101 Jahnke Road Richmond Virginia 23235Proprietary(804) 320-3911
  • Bon Secours St Francis Medical CenterAcute Care Hospitals 14.25 miles away13710 St Francis Boulevard Midlothian Virginia 23114Voluntary non-profit - Church(804) 594-7400

Nearby Dialysis

  • Davita - Henrico County0.76 miles away5270 Chamberlayne Rd Richmond Virginia 23227Dialysis Stations: 26 (804) 262-8077
  • West Hampton Regional Dialysis Center, LLC2.02 miles away500 East Laburnum Ave Richmond Virginia 23222Dialysis Stations: 17 (804) 228-9990
  • Westhampton Dialysis Center LLC3.02 miles away5320 Patterson Avenue Richmond Virginia 23226Dialysis Stations: 17 (804) 285-3394
  • Rai - West Leigh-Richmond3.09 miles away800 W Leigh Street Suite B Richmond Virginia 23220CMS Rating: 4 stars Dialysis Stations: 33 (804) 649-8070
  • Glenside Dialysis3.26 miles away7001 West Broad Street Suite C Henrico Virginia 23294Dialysis Stations: 21 (804) 755-2368
  • Fresenius Kidney Care Laurel Park3.57 miles away4008 East Parham Road Henrico Virginia 23228Dialysis Stations: 13 (804) 553-7880
  • Rai - Mechanicsville Trnpk-Richmond3.81 miles away2521 Mechanicsville Tpk Richmond Virginia 23223CMS Rating: 4 stars Dialysis Stations: 28 (804) 644-0566
  • Vcu Medical Center4.03 miles awayRenal Dialysis Unit 1200 E Marshall St Box 985904 Richmond Virginia 23298Dialysis Stations: 9 (804) 828-9224