Welbrook Senior Living Las Cruces

While we gave this nursing home a bad overall grade, we awarded it a fairly respectable grade in the category of inspections, where it received a B-. This was better than its other categories. Inspection grades weigh several factors, including deficiencies and substantiated complaints. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. Although this nursing home had a few deficiencies on its inspection report, none were major deficiencies based on CMS' deficiency scale. Lastly, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

We also ended up giving this facility a fairly respectable grade in the area of nursing, where it received a grade of B-. Our nursing score is primarily based on the nursing home's level of nurse staffing. This facility provided just 0.5 hours of nursing care per patient daily. This figure is far below the national average. Despite having low quantities of nursing care, this facility fared better in some of the quality measures we assessed. In fact, it performed well when it comes to minimizing its residents' pressure ulcers and major falls. Many consider these areas to be good measures of the quality of nursing care. In many cases, the quality of nursing care is as important as the quantity of hours of care provided.

The third category we assessed is short-term care. In that area, we gave this facility a grade of B-. Our short-term care grades are likely more important for those needing rehabilitation from their nursing home. Rehabilitation generally requires additional highly-skilled nursing. Skilled nursing includes not merely nursing, but also physical and occupational therapy, as well as other variations of therapy. Unfortunately, we found that this facility provided fewer physical therapist and registered nurse hours per resident than most other facilities. The tricky part is determining what effect this had on the quality of care. The final measure we looked at in this category is the number of residents who who were able to eventually return home from the facility. We found that just 6.4 percent of this nursing home's residents returned home.

Moving on to the next category, we gave this facility a grade of D in the area of long-term care. This was the facility's worst category score. When facilities receive a score in this range in long-term care it generally means the nursing home didn't perform well in our measures relating to patient care. On top of looking at the volume of care provided by nurses aids and other staff, we looked at the number of residents vaccinated for pneumonia. Unfortunately, we were not able to find information about this nursing home's vaccination rates. Surprisingly, this facility actually fared well at keeping its patients out of the hospital. It had only 0 hospitalizations per 1,000 long-term resident days. This was its best score in this category.