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Upstate University Hosp at Community General T C U

  • Nursing Home

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: AOct 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: AAug 21: ASep 21: AOct 21: ANov 21: AJan 22: AFeb 22: AMar 22: AApr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+
See Rating Overview
Upstate University Hosp at Community General T C U's website

4900 Broad Road,
Syracuse NY 13215

(315) 492-5786

72.5% estimated occupancy 1

Upstate University Hosp at Community General T C U is one of seven facilities located in Syracuse, New York. Featuring an overall score of A+, this nursing home is undoubtedly an elite facility. In addition, this facility is also located in a hospital, which can often mean the nursing home offers more extensive healthcare services. This also ended up being a very consistent facility with consistently strong ratings in each of the major categories. More information about its category grades is available below.

Quick Details

  • Accepts Medicare 1
  • No Medicaid 1
  • No CCRC
  • No Resident Council
  • No Family Council
  • Government - State
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Bariatric Care
  • Orthopedic Rehabilitation


Best Nursing Home in New York badge

Best Nursing Home in New York Awards 2019

Best Nursing Home in Syracuse, New York badge

Best Nursing Home in Syracuse, New York Awards 2019

Top Nursing Home in New York badge

Top Nursing Home in New York Awards 2020

Best Nursing Home in Syracuse, New York badge

Best Nursing Home in Syracuse, New York Awards 2020

Top Nursing Home in New York badge

Top Nursing Home in New York Awards 2021

Best Nursing Home in Syracuse, New York badge

Best Nursing Home in Syracuse, New York Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
October 1, 2021October 2, 2021October 3, 2021October 4, 2021October 5, 2021October 6, 2021October 7, 2021October 8, 2021October 9, 2021October 10, 2021October 11, 2021October 12, 2021October 13, 2021October 14, 2021October 15, 2021October 16, 2021October 17, 2021October 18, 2021October 19, 2021October 20, 2021October 21, 2021October 22, 2021October 23, 2021October 24, 2021October 25, 2021October 26, 2021October 27, 2021October 28, 2021October 29, 2021October 30, 2021October 31, 2021
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January 1, 2022January 2, 2022January 3, 2022January 4, 2022January 5, 2022January 6, 2022January 7, 2022January 8, 2022January 9, 2022January 10, 2022January 11, 2022January 12, 2022January 13, 2022January 14, 2022January 15, 2022January 16, 2022January 17, 2022January 18, 2022January 19, 2022January 20, 2022January 21, 2022January 22, 2022January 23, 2022January 24, 2022January 25, 2022January 26, 2022January 27, 2022January 28, 2022January 29, 2022January 30, 2022January 31, 2022
February 1, 2022February 2, 2022February 3, 2022February 4, 2022February 5, 2022February 6, 2022February 7, 2022February 8, 2022February 9, 2022February 10, 2022February 11, 2022February 12, 2022February 13, 2022February 14, 2022February 15, 2022February 16, 2022February 17, 2022February 18, 2022February 19, 2022February 20, 2022February 21, 2022February 22, 2022February 23, 2022February 24, 2022February 25, 2022February 26, 2022February 27, 2022February 28, 2022
March 1, 2022March 2, 2022March 3, 2022March 4, 2022March 5, 2022March 6, 2022March 7, 2022March 8, 2022March 9, 2022March 10, 2022March 11, 2022March 12, 2022March 13, 2022March 14, 2022March 15, 2022March 16, 2022March 17, 2022March 18, 2022March 19, 2022March 20, 2022March 21, 2022March 22, 2022March 23, 2022March 24, 2022March 25, 2022March 26, 2022March 27, 2022March 28, 2022March 29, 2022March 30, 2022March 31, 2022

Short-term Care Quality

Grade: A-plus

We also found that this nursing home excelled at short-term care. We awarded them an A+ in this area. Short-term care scores are meaningful for people seeking rehabilitation. Rehabilitation usually requires additional highly-skilled nursing services. Skilled nursing includes a wide spectrum of nursing services, ranging from registered nurses to physical and speech therapists, as well as other forms of therapy. Fortunately, it looks like this facility has registered nurses on staff. Not all facilities employs these types of nurses. However, according to the data they provided, it does not look like the facility employs physical therapists. The final measure we considered in this area is the percentage of patients who were able to leave the nursing home and return home. We found that 7.3 percent of this nursing home's patients returned home.

Facility Inspections

Grade: A-plus

This nursing home also received a virtually flawless inspection. As a result, it earned one of our highest grades in that category with an A+. This was one of the few facilities to receive multiple A+ category grades. Our inspection grades are based on many datapoints found on the a nursing home's inspection reports. Places that receive favorable grades in this category have few deficiencies on their reports. Most importantly, these nursing homes should not have any severe deficiencies which are associated with endangerment of patients. Although this place had a few deficiencies on its government inspection report, none were severe based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Nurse Quality

Grade: A-plus

We also awarded this nursing home a grade of A+ for its nursing grade. Our nursing rating features a host of factors. The most heavily weighted variable is the amount of time nurses spent with residents. This nursing home averages 0.7 hours of nursing care per resident per day. Lastly, we also looked at some nursing quality-based metrics in determining our nursing grades. This nursing home performed very well in the area of minimizing its residents' major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: A

Moving on to the fourth area, this nursing home also performed well in our long-term care category. We awarded it a grade of A for this category. This rounded out a straight A report card. For prospective patients looking for a permanent place to live rather than skilled nursing, long-term care grades are an important measure. On top of assessing the volume of care provided by aids and other staff, we also looked at the number of residents vaccinated against pneumonia. We were not able to locate this facility's vaccination rates. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. Indeed, it had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Upstate University Hosp at Community General T C U Quality Metrics

Short-term Care: ER Visits

Grade: A

In Upstate University Hosp at Community General T C U, 8.8 Percentage of Patients

This metric is a measure of the number of emergency room visits per thousand days of short-term patient care. Avoiding medical emergencies is one way to assess patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Upstate University Hosp at Community General T C U, 75.07% Percentage of Resident

This metric is a measure of the percent of short-term care residents that experienced functional improvements.

Scores for Syracuse, NY

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-plus

Looking for more options? Syracuse, New York has 6 other nursing homes

Nearby Hospitals

  • Crouse HospitalAcute Care Hospitals 2.83 miles away736 Irving Avenue Syracuse New York 13210Voluntary non-profit - Private(315) 470-7449
  • University Hospital S U N Y Health Science CenterAcute Care Hospitals 2.85 miles away750 East Adams Street Syracuse New York 13210Government - State(315) 473-4240
  • St Joseph's Hospital Health CenterAcute Care Hospitals 3.45 miles away301 Prospect Avenue Syracuse New York 13203Voluntary non-profit - Private(315) 448-5111

Nearby Dialysis

  • University Dialysis Center3.31 miles away1127 East Genesee Street Syracuse New York 13210CMS Rating: 2 stars Dialysis Stations: 27 (315) 473-5100
  • Davita Central New York Dialysis Center3.36 miles away910 Erie Boulevard East Syracuse New York 13210CMS Rating: 4 stars Dialysis Stations: 30 (315) 410-8040
  • St. Joseph's - Regional3.91 miles away973 James Street Syracuse New York 13203CMS Rating: 3 stars Dialysis Stations: 30 (315) 703-6700
  • St. Joseph's - Camillus5.05 miles away5101 West Genesee Street Camillus New York 13031Dialysis Stations: 11 (315) 488-2979
  • Liverpool Dialysis Center, LLC5.89 miles away1304 Buckley Road Syracuse New York 13212CMS Rating: 3 stars Dialysis Stations: 24 (315) 466-2402
  • St. Joseph's - Northeast7.9 miles away4105 Medical Center Drive Fayetteville New York 13066Dialysis Stations: 12 (315) 329-2580
  • St. Joseph's Dialysis - Seneca11.69 miles away8302 Provo Drive Liverpool New York 13090Dialysis Stations: 12 (315) 652-8474