University Place Nursing and Rehabilitation Center
9200 Glenwater Drive, Charlotte NC 28262 · (704) 549-0807 · 74.2% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
University Place Nursing and Rehabilitation Center is a very-large facility in Charlotte, North Carolina. This nursing home is a lower end facility. A score of this caliber suggests we found a few red flags. Fortunately, this nursing home is one of 21 nursing homes in this city so if you aren't impressed, you should have better options. If you aren't deterred by this facility's profile, feel free to continue reading to learn more about its category grades. We discuss inspections in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 207 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
Although this facility's overall score was not a highlight, it actually received a very good score in the category of inspections. In fact, we awarded it a grade of B+ for that category, which is one of our better scores. Perhaps the most significant factor we consider in determining our inspection ratings is deficiencies. These deficiencies can be found on a nursing home's recent inspection reports. It is typically best to avoid places that have a long list of deficiencies. This facility received 4 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be severe. This indicates that the government inspectors didn't consider any of these deficiencies to pose an immediate risk to patient safety or health. A couple minor deficiencies aren't the end of the world.
Nurse Quality
We awarded this facility a respectable grade in the area of nursing as well, with a grade of C. Nursing scores are mostly tied to a nursing home's level of nurse staffing. This nursing home averages just 3.2 hours of nursing care per resident on a daily basis, which is well below average. Lastly, our nursing grades also factor in quality-based metrics, such as avoiding major falls. Despite not having the most impressive total nursing hours, this nursing home actually performed admirably in the area of preventing major falls. This is usually a reliable indicator that a facility has sufficient quality controls in place. Many falls can be avoided if a nursing home provides enough nurses to assist its patients.
Long-term Care Quality
The next best category we gave this facility in any area came in the category of long-term care, where we gave it a grade of C. For prospective patients in need of a permanent place to live rather than rehabilitation, long-term care is a very important category. In addition to looking at the volume of care provided by aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This facility vaccinated 76.4486 percent of its patients. This is pretty significantly less than what we were hoping for. Finally, we looked at its number of hospitalizations. Although it had 2.73 hospitalizations per 1,000 long-term resident days, its risk adjusted statistic was more favorable.
Short-term Care Quality
The last area we looked at is short-term care, which turned out to be this facility's worst area. We gave this nursing home a grade of D in this area. In the area of short-term care, we attempt to assess indicators of a facility's rehabilitation. We assess a nursing home's skilled nursing services, such as the ones performed by registered nurses and physical, occupational and other therapists. It appears that this place was below average in two of the key staffing areas we looked at. In fact, it offered fewer registered nurse and physical therapist hours per resident than most facilities. Lastly, we assessed the percentage of residents that ultimately returned home from this facility. This nursing home didn't fare well here either. In fact, we found that just 44.3 percent of this facility's patients were able to return home. This figure was well off the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
University Place Nursing and Rehabilitation Center Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents who sustained a pressure ulcer. Pressure ulcers are skin damage resulting from staying in the same position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents who sustained a major fall. Falls leading to severe injury are considered to be a measure of the quality of nursing care at a nursing home. Major falls are often caused by poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This statistic tells you the percent of long-term care patients that have sustained a urinary tract infection. While a higher rate infections may reflect poorly on a facility's hygiene protocols, it is difficult to compare between nursing homes due to facilities having varying reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is a measure of the percentage of long-term care patients which were administered antipsychotic drugs. Increased usage of these drugs may suggest a nursing home is using these drugs to control patient behavior in situations where such medications are not medically required. Nevertheless, some nursing homes may need to rely on these medications due to having more residents suffering from dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of residents who were given antianxiety medications. These drugs are prescribed to residents experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percent of long-term patients showing signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percentage of long-term care residents who received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these types of vaccines vital to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric measures the percentage of long-term patients who needed more assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some experts would argue this is a reasonable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percentage of long-term patients that retained mobility levels. Some would argue that the ability to move around is important for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This metric tracks the number of times residents are hospitalized per 1,000 days of patient care. Avoiding the hospital is critical to maintaining the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint measures the number of rehospitalizations per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is critical to restoring the physical abilities of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term care. Avoiding emergency medical situations is one way to measure patient well-being during rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percentage of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with ADL's usually correlates with better rehabilitation.
Percentage of Resident
Higher is Better