The Laurels of Willow Creek: Nursing Home OverviewSkip to content

The Laurels of Willow Creek

  • Nursing Home

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: F
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: FJun 19: FJul 19: DAug 19: DSep 19: DJan 20: DApr 20: FMay 20: DJun 20: DJul 20: DAug 20: DSep 20: FOct 20: FNov 20: DJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: F
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The Laurels of Willow Creek's website

11611 Robious Road,
Midlothian VA 23113

(804) 379-4771

93.33% estimated occupancy 1

The Laurels of Willow Creek is in Midlothian, Virginia. This city has a total of 88,279 people. This facility was given an overall rating of F. If you are not satisfied with this facility's pedestrian overall grade, you may have to look in other cities as this is the only nursing home in Midlothian. More information on this facility's category grades is available below. Its best category is inspections, which is addressed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Optometry
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B-minus

Although we gave this facility a terrible overall grade, we awarded it a B- for our inspections rating. In fact, the facility received very impressive inspection report this year. Inspection grades are based on pieces of information found on the a nursing home's recent inspection reports. Deficiencies are a key item to look for on these inspections. Severe deficiencies indicate a threat to patient safety. This facility was hit with 6 deficiencies on its inspection report, but we were relieved to see that none were considered to be severe. This tells you that the inspectors didn't consider any of these deficiencies to create an immediate threat to patient health or safety. A few minor deficiencies aren't the end of the world.

Short-term Care Quality

Grade: C

We were also stunned to discover that this nursing home earned a reasonably solid short-term care rating in our assessment. We gave it a grade of C in that category. Short-term care ratings are based on a facility's quantity of skilled highly skilled professionals. This includes a vast range of services, ranging from registered nurses to physical and speech therapists, not to mention other variations of therapy. We found that this nursing home was below average in the two key staffing areas we focus on. The facility provided fewer registered nurse and physical therapist hours per resident than most other nursing homes. It is important to determine whether this is adversely impacting the quality of care. The final datapoint we considered in this area is the percentage of residents who were able to leave the nursing home and return home. We discovered that just 5.4 percent of this facility's residents were able to return home, which is actually below average.

Nurse Quality

Grade: F

This facility ended up receiving rock bottom score in our nursing category. It received an F in this category. Our nursing category assesses quite a few factors, many of which are associated with quantities of nurse staffing. This facility provided just 0.3 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Finally, we also looked at some nursing quality measures in determining our nursing ratings. This place fared well when it comes to minimizing its residents' major falls and pressure ulcers.

Long-term Care Quality

Grade: F

The next area we analyzed is long-term care, where this facility received a rock bottom grade here as well. Sadly, it received an F for this area, which is definitely a major concern. When nursing homes receive this type of score in this category it is typically a bad sign for resident care and it may mean that the facility is not as well-staffed with nurses and aids. Once we assessed the quantity of care provided by nurses aids and other staff, we then looked at the nursing home's vaccination records. We were disappointed to learn that this nursing home vaccinated only 78 percent of its patients for pneumonia. Surprisingly, this facility was actually able to limit hospitalizations. With only 0.01 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than many nursing homes. This was its best score in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

The Laurels of Willow Creek Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In The Laurels of Willow Creek, 12.56% of Patients had Pressure Ulcers

This is the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be an indicator of nursing care at a nursing home. Pressure ulcers, which are also known as bed sores, are routinely caused by patients staying in one position for too long.

Minimizes Serious Falls

Grade: B-minus

In The Laurels of Willow Creek, 3.67% of Patients had Serious Falls

This is the percent of residents that sustained a major fall. Falls leading to major injuries are considered to be an indicator of the quality of nursing care . Major falls are often the result of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In The Laurels of Willow Creek, 1.04% of Patients had UTIs

This indicates the percent of patients who suffered from a urinary tract infection. These infections may be linked to inadequate hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In The Laurels of Willow Creek, 15.47% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients prescribed antipsychotic drugs. Antipsychotic drugs are given to residents for many medical conditions, such as dementia. Tragically, in limited cases, high levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In The Laurels of Willow Creek, 28.15% of Patients use Anti-Anxiety Medication

This figure measures the percent of long-term stay patients who were prescribed antianxiety medication. These medications are commonly given to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B-minus

In The Laurels of Willow Creek, 5.38% of Patients

This is the percentage of patients demonstrating depressive symptoms. High levels of depression could imply worse patient care.

Appropriate Vaccine Usage

Grade: D

In The Laurels of Willow Creek, 87.15% of Patients

This indicates the percentage of residents that received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B-plus

In The Laurels of Willow Creek, 13.58% of Patients

This metric measures the percentage of long-term care residents that required increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating.

Ability to Keep Residents Mobile

Grade: A-minus

In The Laurels of Willow Creek, 20.89% of Residents

This indicates the percentage of residents that retained mobility levels over time. Retaining mobility is usually a good sign for residents' well-being.

Hospitalizations

Grade: A-minus

In The Laurels of Willow Creek, 0.01 Hospitalizations per 1,000 resident days

This datapoint measures the number of times residents are hospitalized per thousand days of patient care. Keeping residents out of the hospital is critical to preserving the physical well-being of residents.

Short-term Care: Rehospitalizations

Grade: C

In The Laurels of Willow Creek, 20.89% of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per 1,000 days of short-term care. Avoiding the hospital during rehabilitation is key to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: A-minus

In The Laurels of Willow Creek, 8.87% of Patients

Measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding emergency medical situations is one way to assess short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In The Laurels of Willow Creek, 70.93% of Resident

This is the percent of short-term care residents who saw functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Bon Secours St Francis Medical CenterAcute Care Hospitals 4.67 miles away13710 St Francis Boulevard Midlothian Virginia 23114Voluntary non-profit - Church(804) 594-7400
  • Cjw Medical CenterAcute Care Hospitals 4.93 miles away7101 Jahnke Road Richmond Virginia 23235Proprietary(804) 320-3911
  • Bon Secours St Marys HospitalAcute Care Hospitals 7.06 miles away5801 Bremo Rd Richmond Virginia 23226Voluntary non-profit - Church(804) 285-2011
  • Henrico Doctors' HospitalAcute Care Hospitals 7.1 miles away1602 Skipwith Road Henrico Virginia 23229Voluntary non-profit - Other(804) 289-4500
  • Bon Secours Richmond Community HospitalAcute Care Hospitals 11.46 miles away1500 N. 28th Street Richmond Virginia 23223Voluntary non-profit - Private(804) 225-1700
  • Bon Secours Memorial Regional Medical CenterAcute Care Hospitals 14.53 miles away8260 Atlee Road Mechanicsville Virginia 23116Voluntary non-profit - Church(804) 764-6000

Nearby Dialysis

  • James River Home Dialysis2.72 miles away13859 Village Place Drive Midlothian Virginia 23114Dialysis Stations: 1 (804) 378-2170
  • Davita Midlothian3.25 miles away14281 Midlothian Trnpk Midlothian Virginia 23113CMS Rating: 3 stars Dialysis Stations: 17 (804) 594-3520
  • Davita - Hioaks Dialysis4.99 miles away671 Hioaks Rd Ste A Richmond Virginia 23225CMS Rating: 3 stars Dialysis Stations: 21 (804) 272-0179
  • Charter Colony Dialysis Center5.04 miles away2312 Colony Crossing Pl Midlothian Virginia 23112CMS Rating: 4 stars Dialysis Stations: 20 (804) 739-6383
  • Three Chopt Dialysis6.39 miles away8813 Three Chopt Rd Henrico Virginia 23229Dialysis Stations: 16 (804) 282-6791
  • Bma - West End6.59 miles away1501 Santa Rosa Rd Henrico Virginia 23229CMS Rating: 3 stars Dialysis Stations: 35 (804) 288-5053
  • Forest Park Dialysis Center6.74 miles away1603 Santa Rosa Rd Ste 100 Henrico Virginia 23229Dialysis Stations: 16 (804) 288-2751
  • Livingston Dialysis LLC6.9 miles away4900 Forest Hill Ave Richmond Virginia 23225CMS Rating: 3 stars Dialysis Stations: 16 (804) 230-3594