The Healthcare Resort of Plano
3325 West Plano Parkway, Plano TX 75075 · (972) 379-0000 · 68.71% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
The Healthcare Resort of Plano is a small facility in Plano, Texas. Sporting an overall score of A, this nursing home is ranked among the top nursing homes we found. Indeed, this is one of the top three facilities in Plano. As you can find below, this nursing home also performed just fine in our category scores. It would be hard to poke holes in this facility's profile.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 70 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
To go along with its strong overall grade, we awarded this nursing home a grade of A+ for our inspections rating. Arguably the most significant factor we look at in calculating our inspection ratings is deficiencies. These deficiencies can be found on a facility's inspection reports. Places with higher grades in this category typically dodged the more severe deficiencies involving patient abuse or death. Although this nursing home had a few deficiencies on its government inspection report, none of them were major deficiencies based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
This nursing home also received a impressive long-term care grade. In fact, this ended up being this facility's second best category score. In that area, we gave this facility a grade of A. Nursing homes that excel in long-term care tend to be well-staffed and offer extensive hands on care to patients. One of the datapoints we considered on top of this facility's above average nursing hours is vaccinations. This nursing home provided the pneumonia vaccination to 100 percent of its residents. Vaccines are a great way to avoid unnecessary deaths and hospitalizations for seniors. Lastly, this facility was able to limit hospitalizations. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.
Short-term Care Quality
Adding to its first-rate profile, this nursing home also received a superb short-term care grade, with a score of A. Our short-term care scores are based in part on the nursing home's quantity of highly-skilled highly skilled professionals. This means a wide scope of services, ranging from registered nurses to physical and speech therapists, in addition to other types of therapy. Remarkably, this place offers its patients at least 1.5 times as many physical therapist hours per week than the typical facility. Lastly, we looked at the number of patients who were able to return to the community from this nursing home. We found that it outperformed the vast majority of facilities in the nation in this area with 68.5 percent of its residents returning home.
Nurse Quality
Turning to our final area, this nursing home was given a high-end nursing grade. While this is not nearly as elite as several of its other category grades, this is still one of the more favorable scores we offer. Our nursing rating analyzes the nursing home's nurse staffing levels. We look at both the levels of training of the nurses and the number of hours spent with patients. This facility provided 4.8 hours of nursing care per patient per day. This is a very impressive statistic which typically corresponds with better quality care. Finally, this facility also excelled in the quality-based metrics we assessed. For example, it performed as well as any facility Texas in terms of minimizing its residents' major falls and pressure ulcers. We look at these areas as reliable measures of the quality of nursing care provided.
Overall Rating Over Time
Compared to national and state averages across all facilities.
The Healthcare Resort of Plano Quality Metrics
Minimizes Serious Falls
This is the percent of residents who sustained a major fall. Falls resulting in major injury are routinely caused by lower levels of patient supervision. Closer supervision limits the percentage of residents in a nursing home who sustain major falls.
Percent of Patients with Serious Falls
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of residents who were given antipsychotic medications. While antipsychotic drugs may be helpful for many residents, it is important to make sure these drugs are being used only where medically required. In some situations, increased usage of these drugs may mean a nursing home is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of patients who have received the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Short-term Care: ER Visits
This metric is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Staying out of the emergency room is one way to gauge short-term care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This datapoint is a measure of the percentage of short-term patients who saw functional improvements.
Percentage of Resident
Higher is Better