Symphony of Crestwood
14255 South Cicero Avenue, Midlothian IL 60445 · (708) 371-0400 · 69.05% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Symphony of Crestwood is a very-large nursing home located in Midlothian, Illinois. With a really poor overall grade of F, this facility didn't fare well in our assessment. Unfortunately, the city grade for Midlothian is not too much better. Nevertheless, you still ought to be able to do better If you aren't deterred by this place's profile, you can continue reading to find out about its category scores. Inspection reports are discussed in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 297 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While we graded this nursing home incredibly poorly overall, it actually earned a very impressive inspection report this year. As a result, it received one of our best grades in that area with an A-. Our inspection ratings are tied to several pieces of information located in the a nursing home's recent inspection reports. Deficiencies are an important item to look for on these reports. Most importantly, you should avoid nursing homes that have severe deficiencies associated with risks to resident well being. This facility received 7 deficiencies on its inspection report, but none were considered to be major deficiencies. This indicates that the government inspectors didn't consider any of these deficiencies an imminent threat to resident health or safety. A couple minor deficiencies aren't necessarily the end of the world.
Short-term Care Quality
This facility also didn't rate too badly in the area of short-term care. In fact, we gave it a C for that category, which ended up being among its more favorable scores. In the area of short-term care, we try to assess measures of a facility's rehabilitation. We look at a facility's skilled nursing services, such as those performed by registered nurses and physical and occupational therapists. We were surprised to find that this facility was below average in the two key staffing areas we assessed. In fact, it provided fewer physical therapist and registered nurse hours per resident than most other nursing homes. The last statistic we considered in this area is the number of residents that ultimately returned home from the nursing home. This nursing home performed better in this statistic. We found that it performed better than most nursing homes in this area with 50.5 percent of its residents returning home. With most nursing homes, fewer than half of their short-stay residents are able to return home.
Nurse Quality
This facility's next best category was nursing, but even there it received a grade of just D. This is still a well below average grade. Nursing scores are largely tied to the nursing home's nurse staffing. This facility provided only 2.8 hours of nursing care per patient on a daily basis. This nursing home also had abysmal marks in some of the quality-based metrics to go along with its weak nursing hours. We looked at the percentage of patients suffering pressure ulcers and we were disappointed. This nursing home was at roughly 1.5 times the national average in this measure. This is likely a bad sign when you consider that many bed sores are preventable with better nursing care. This statistic helped pull down this nursing home's nursing grade quite a bit.
Long-term Care Quality
The last category we scored is long-term care, in which this facility received a rock bottom score in this category as well. Unfortunately, we gave it an abysmal F for this category, which is obviously very concerning. Facilities that do not score well in long-term care often do not provide as much nursing care and also may be struggling in a few of the areas of routine personal care we assessed. Once we looked at the amount of care provided by nurses aids and other staff, we then looked at the facility's vaccination record. We were a bit bothered by the fact that this nursing home vaccinated 33.83356 percent of its residents for pneumonia, which is significantly lower than average. To our surprise, this nursing home was actually decent at limiting hospitalizations. Although it had 1.82 hospitalizations per 1,000 long-term resident days, its risk adjusted metric was not as bad due to it having more complex patients. This is its best feature in this category
Overall Rating Over Time
Compared to national and state averages across all facilities.
Symphony of Crestwood Quality Metrics
Minimizes Pressure Ulcers
This statistic tells you the percent of long-term care patients who are suffering from new or worsened pressure ulcers. We've found that pressure ulcers are a solid barometer of a facility's nursing care quality.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percent of patients that suffered from a major fall. Falls leading to major injury are considered by many in the nursing home industry to be an indicator of nursing care at a nursing home. Major falls are often the result of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure measures the percent of long-term patients who experienced urinary tract infections. UTI's may be an indication of lower quality nursing care. However, this statistic could be skewed for certain nursing homes due to varying reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percent of residents prescribed antipsychotic medications. These drugs are sometimes used for a variety of conditions, such as Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of residents given antianxiety drugs. Antianxiety medications are administered to patients experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric measures the percentage of long-term stay residents exhibiting symptoms of depression. Some experts argue that this is a reliable measure of resident quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric is a measure of the percentage of long-term stay patients that were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is a measure of the percentage of long-term residents who required increased assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and eating.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric measures the percentage of long-term stay patients who remained mobile levels.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of hospitalizations per thousand days of patient care. Avoiding the hospital is important to maintaining the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of times residents are rehospitalized per 1,000 days of short-term care. There is typically a correlation between staying out of the hospital and a nursing home's quality of short-term rehabilitation.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric tracks the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percent of short-term stay residents that experienced functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better