Symphony of Crestwood: Nursing Home OverviewSkip to content

Symphony of Crestwood

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: F
Oct 18: DNov 18: CDec 18: CJan 19: DFeb 19: DMar 19: DApr 19: DMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FApr 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FOct 23: FNov 23: F
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Symphony of Crestwood's website

14255 South Cicero Avenue,
Midlothian IL 60445

(708) 371-0400

54.71% estimated occupancy 1

Note: Symphony of Crestwood has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Symphony of Crestwood is in Midlothian, Illinois. We gave this facility a rock bottom overall grade based on the data we looked at. At the end of the day, you'd be better off to steer clear of this nursing home. We would not blame you if you're ready to stop reading and find another facility. However, if you want to learn more about this place's category grades, we will discuss inspections in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: D

Neither this nursing home's overall score nor its category grades gave us many positives to write about. Its best area was inspections, but even here we gave it just a D. This is still a very poor score. Inspection ratings weigh many items found on the nursing home's inspection reports. If you see too many deficiencies on the reports, this is typically a bad sign. Severe deficiencies indicate a threat to resident safety. This particular nursing home had 7 deficiencies by CMS. The only favorable thing we found is that none of the deficiencies were in the categories that indicate that they posed a threat to patient safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

Nurse Quality

Grade: F

Unfortunately, we gave this facility an F for its nursing grade. Nursing ratings are mostly associated with a nursing home's nurse staffing. This particular facility provided a meager 0.3 hours of nursing care per patient daily. This number is quite a bit below the national average. Lastly, we also assessed some nursing quality-based metrics in computing our nursing scores. This facility performed well in terms of minimizing its residents' pressure ulcers and major falls.

Short-term Care Quality

Grade: F

In addition, we gave this facility a rock-bottom F in the area of short-term care. Our short-term care grade is often used to grade a nursing home's performance with rehabilitation In order to have good rehabilitation services, nursing homes generally need to feature higher levels of highly skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other highly trained professionals. As you might expect, we found that this place provides far less registered nurse and physical therapist hours per patient than a typical nursing home. The last measure we assessed in this category is the percentage of residents who were able to leave the facility and return to the community. We discovered that just 3.4 percent of this facility's patients were able to return home, which is well below average. The combination of these subpar metrics was damning for this facility's short-term care score.

Long-term Care Quality

Grade: F

The next category we looked at is long-term care, where this nursing home was given a poor score in this area as well. It received an F for this area, which is obviously a major disappointment. When nursing homes receive this type of grade in long-term care it is often a bad sign for patient care and it may indicate that the facility is not as well-staffed with nurses and aids. After considering the volume of care provided by nurses and other staff, we then analyzed the nursing home's vaccination records. We were somewhat surprised to discover that this facility vaccinated just 22.073578 percent of its patients against pneumonia. Surprisingly, this place was actually decent at keeping its patients out of the hospital. In fact, it had only 0 hospitalizations per 1,000 long-term resident days. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Symphony of Crestwood Quality Metrics

Minimizes Pressure Ulcers

Grade: F

In Symphony of Crestwood, 18.95% of Patients had Pressure Ulcers

This is the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are considered by many experts to be an indicator of the quality of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are often caused by residents staying in one position for too long.

Minimizes Serious Falls

Grade: A-plus

In Symphony of Crestwood, 0.67% of Patients had Serious Falls

This figure indicates the percentage of long-term residents that sustained falls leading to severe injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B

In Symphony of Crestwood, 1.86% of Patients had UTIs

This indicates the percentage of residents who suffered from a urinary tract infection. Urinary tract infections are considered to be an indicator of nursing care . UTI's are often caused by worse hygiene protocols. Nevertheless, this statistic may be misleading for certain nursing homes due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Symphony of Crestwood, 19.48% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients prescribed antipsychotic drugs. These medications are used to treat a variety of medical conditions, such as dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Symphony of Crestwood, 6.62% of Patients use Anti-Anxiety Medication

This is the percentage of patients given antianxiety medications. Antianxiety drugs are administered to patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: D

In Symphony of Crestwood, 15.16% of Patients

This datapoint is a measure of the percentage of long-term care patients exhibiting symptoms of depression. Many in the industry believe this is a measure of resident quality of life.

Appropriate Vaccine Usage

Grade: F

In Symphony of Crestwood, 55.79% of Patients

This is the percentage of patients that were given the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: A-minus

In Symphony of Crestwood, 9.31% of Patients

This tells you the percentage of patients that required more assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's may indicate the deterioration of a resident's medical condition.

Ability to Keep Residents Mobile

Grade: A-minus

In Symphony of Crestwood, 20.63% of Residents

This tells you the percentage of patients that retained mobility levels over time. Optimizing mobility is often a great sign for residents' health.

Short-term Care: Rehospitalizations

Grade: C

In Symphony of Crestwood, 20.63% of Residents Rehospitalized

This metric measures the number of rehospitalizations per thousand days of short-term resident care.

Short-term Care: ER Visits

Grade: A

In Symphony of Crestwood, 6.49% of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Symphony of Crestwood, 36.18% of Resident

This is the percent of short-term stay residents who experienced functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Ingalls Memorial HospitalAcute Care Hospitals 4.39 miles away1 Ingalls Drive Harvey Illinois 60426Voluntary non-profit - Private(708) 333-2300
  • Palos Community HospitalAcute Care Hospitals 4.76 miles away12251 South 80th Avenue Palos Heights Illinois 60463Voluntary non-profit - Private(708) 923-4000
  • Advocate South Suburban HospitalAcute Care Hospitals 5.06 miles away17800 S Kedzie Ave Hazel Crest Illinois 60429Voluntary non-profit - Church(708) 799-8000
  • Advocate Christ Hospital & Medical CenterAcute Care Hospitals 6.05 miles away4440 W 95th Street Oak Lawn Illinois 60453Voluntary non-profit - Church(708) 684-8000
  • Little Company of Mary HospitalAcute Care Hospitals 6.52 miles away2800 W 95th St Evergreen Park Illinois 60805Voluntary non-profit - Other(708) 422-6200
  • Roseland Community HospitalAcute Care Hospitals 7.12 miles away45 W 111th Street Chicago Illinois 60628Voluntary non-profit - Other(773) 995-3000
  • Holy Cross HospitalAcute Care Hospitals 9.78 miles away2701 W 68th Street Chicago Illinois 60629Voluntary non-profit - Private(773) 884-9000
  • Advocate Trinity HospitalAcute Care Hospitals 10.89 miles away2320 E 93rd St Chicago Illinois 60617Voluntary non-profit - Other(773) 967-5002

Nearby Dialysis

  • Fmc - Crestwood0.37 miles away4815 Midlothian Turnpike Midlothian Illinois 60445CMS Rating: 3 stars Dialysis Stations: 24 (708) 293-1665
  • Concerto Dialysis0.59 miles away14255 S Cicero Ave Midlothian Illinois 60445Dialysis Stations: 9 (847) 233-1200
  • Fmc - Oak Forest2.31 miles away5340a W 159th Street Oak Forest Illinois 60452Dialysis Stations: 12 (708) 535-0080
  • Fmc - Alsip Dialysis Center3 miles away12250 S Cicero Ste 105 Alsip Illinois 60803CMS Rating: 2 stars Dialysis Stations: 16 (708) 389-0955
  • Beverly Dialysis3.28 miles away8109 South Western Ave Chicago Illinois 60620CMS Rating: 1 stars Dialysis Stations: 16 (773) 778-0173
  • Davita - Alsip Home Training3.61 miles away11500 S. Pulaski Road Alsip Illinois 60803Dialysis Stations: 4 (708) 385-7145
  • Fmc - Merrionette Park3.88 miles away11630 South Kedzie Alsip Illinois 60803CMS Rating: 2 stars Dialysis Stations: 24 (708) 389-9099
  • Fmc - Blue Island Dialysis Center4.07 miles away12200 South Western Ave. Blue Island Illinois 60406CMS Rating: 2 stars Dialysis Stations: 28 (708) 597-9933