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Serene Manor Medical Center

  • Nursing Home

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: B+Feb 19: B+May 19: A-Jun 19: A-Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B-Mar 20: B-Apr 20: B-May 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DNov 20: DJan 21: BFeb 21: B-Mar 21: B-Apr 21: DMay 21: DJun 21: DJul 21: FAug 21: DSep 21: DOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: DApr 23: F
See Rating Overview
Serene Manor Medical Center's website

970 Wray St,
Knoxville TN 37917

(865) 523-9171

85.94% estimated occupancy 1

Note: Serene Manor Medical Center has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Serene Manor Medical Center is an average-sized non-profit nursing home located in Knoxville, Tennessee. This facility was given an F, which is definitely concerning in our grading scheme. If you are not happy with this facility's subpar overall grade, you will be pleased to know there are seven other nursing homes in Knoxville. We would not blame you if you are ready to stop reading and find another nursing home. However, if you want to learn more about this facility's category grades, we will discuss nursing in the next paragraph.

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Quick Details

  • No Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Mental Health
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: B-minus

While we gave this facility a terrible overall score, we awarded it a B- for our nursing category. Nursing scores are based in large part on nurse staffing levels. This nursing home averages just 0.3 hours of nursing care per resident per day. This is a very low figure. Finally, despite not having the highest total nursing hours per resident, this place actually performed admirably in the metric of preventing major falls. This is often an indicator that a place has quality controls in place.

Short-term Care Quality

Grade: B-minus

Incredibly, we awarded this facility a B- for its short-term care score, which isn't a bad grade. Our short-term care scores are based in part on the nursing home's quantity of highly-skilled nursing services. This means a broad spectrum of nursing services, ranging from registered nurses to physical and occupational therapists, in addition to other variations of therapy. We were surprised to find that this place was below average in the two key staffing areas we assessed. The facility supplied fewer registered nurse and physical therapist hours per resident than most other nursing homes. The final measure we looked at in this area is the number of patients who were able to leave the facility and return to the community. We discovered that just 0 percent of this facility's residents were able to return home, which is actually below average.

Long-term Care Quality

Grade: C

This facility also didn't perform poorly in the area of long-term care. In fact, we gave it a grade of C for that area, which ended up being another one of its more favorable scores. In a long-term care environment, the nursing home's primary objective is to maintain patients' quality of life and keep them safe. On top of looking at the quantity of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. Frankly, we were a bit worried that this facility provided the vaccine to a relatively low 58.11321 percent of its residents. Fortunately, this place was able to limit hospitalizations. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Facility Inspections

Grade: F

The final category we looked at is inspections. This facility did not receive positive inspection reports in recent years. As a result, we had to give it an F here. With facilities that received this bad of an inspection grade, we recommend scrutinizing any severe deficiencies on its inspection report. This facility was hit with 7 deficiencies by government inspectors. The only positive thing we found is that none of its deficiencies were in the categories that indicate they posed a threat to resident safety or health. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Serene Manor Medical Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Serene Manor Medical Center, 8.88% of Patients had Pressure Ulcers

This metric is an indication of the percentage of long-term patients that suffer from pressure ulcers . We consider this statistic when determining both nursing and long-term care grades.

Minimizes Serious Falls

Grade: B-minus

In Serene Manor Medical Center, 3.29% of Patients had Serious Falls

This indicates the percentage of patients who suffered from a major fall. Falls resulting in major injuries are considered to be a barometer of nursing care at a nursing home. Major falls which result in injury are routinely caused by lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: B-minus

In Serene Manor Medical Center, 3.08% of Patients had UTIs

This indicates the percent of residents who sustained a urinary tract infection. UTI's are considered to be a barometer of nursing care . UTI's are often the result of lower quality nursing care. Nevertheless, this statistic could be skewed for some facilities due to inconsistent reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Serene Manor Medical Center, 15.67% of Patients use Anti-Psychotic Medication

This statistic indicates the percentage of long-term patients who are prescribed antipsychotic medication. Increased usage of these drugs may suggest that a nursing home is using these medications to control patient behavior in scenarios where such drugs are not medically indicated. However, some nursing homes may need to rely on these medications due to having more patients with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Serene Manor Medical Center, 29.74% of Patients use Anti-Anxiety Medication

This tells you the percent of residents given antianxiety drugs. Antianxiety medications are given to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: A-minus

In Serene Manor Medical Center, 9.14% of Patients

This metric is a measure of the percentage of long-term residents exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: F

In Serene Manor Medical Center, 88.31% of Patients

This datapoint is a measure of the percentage of long-term stay residents that have received the flu and pneumonia vaccines. Respiratory viruses can be fatal for nursing home residents, making these vaccines critical to patient health.

Residents Maintain Autonomy

Grade: C

In Serene Manor Medical Center, 17.11% Percentage of Patients

This datapoint is a measure of the percentage of long-term stay residents who required increased assistance with activities of daily living over time. ADL's include activities such as moving around and taking a bath.

Ability to Keep Residents Mobile

Grade: C

In Serene Manor Medical Center, 20.35% Percentage of Residents

This tells you the percentage of patients that maintained mobility over time. Preserving mobility is often a good sign for residents' health.

Hospitalizations

Grade: B-plus

In Serene Manor Medical Center, 1.4 Hospitalizations per 1,000 resident days

Measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Serene Manor Medical Center, 20.35 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term patient care. There is usually a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Scores for Knoxville, TN

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A

Looking for more options? Knoxville, Tennessee has 7 other nursing homes

Nearby Hospitals

  • Fort Sanders Regional Medical CenterAcute Care Hospitals 1.49 miles away1901 W Clinch Ave Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-1101
  • East Tennessee Childrens HospitalChildrens 1.53 miles away2018 Clinch Ave Sw Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-8000
  • University of Tn Medical Center (The)Acute Care Hospitals 2.89 miles away1924 Alcoa Highway Knoxville Tennessee 37920Voluntary non-profit - Private(865) 544-9000
  • Tennova Healthcare-North Knoxville Medical CenterAcute Care Hospitals 6.45 miles away7565 Dannaher Way Powell Powell Tennessee 37849Proprietary(865) 545-8000
  • Parkwest Medical CenterAcute Care Hospitals 10.56 miles away9352 Park West Blvd Knoxville Tennessee 37923Voluntary non-profit - Private(865) 970-9800
  • Blount Memorial HospitalAcute Care Hospitals 15.49 miles away907 E Lamar Alexander Parkway Maryville Tennessee 37804Government - Local(865) 983-7211
  • Methodist Medical Center of Oak RidgeAcute Care Hospitals 17.86 miles away990 Oak Ridge Turnpike Box 529 Oak Ridge Tennessee 37830Voluntary non-profit - Private(865) 835-1000

Nearby Dialysis

  • Fmc Dialysis Fort Sanders0.98 miles away1740 Western Avenue Knoxville Tennessee 37921CMS Rating: 4 stars Dialysis Stations: 26 (865) 523-1516
  • Bio-Medical Applications of Tennessee1.55 miles away1826 Ailor Avenue Knoxville Tennessee 37921Dialysis Stations: 4 (865) 524-5308
  • Bio-Medical Applications of Tennessee, Inc.1.91 miles away2519 E Magnolia Ave Knoxville Tennessee 37914Dialysis Stations: 21 (865) 633-6052
  • Davita Dialysis2.48 miles away2909 E Magnolia Avenue Knoxville Tennessee 37914Dialysis Stations: 25 (865) 525-2232
  • Bio-Medical Application of Tennessee, Inc.2.63 miles away4440 Walker Blvd. Knoxville Tennessee 37917Dialysis Stations: 24 (865) 687-3436
  • Dci Knoxville2.8 miles away3734 Martin Mill Pike Knoxville Tennessee 37920CMS Rating: 3 stars Dialysis Stations: 48 (865) 573-3944
  • Fmc Powell6.19 miles away732 E. Emory Rd Knoxville Tennessee 37938CMS Rating: 4 stars Dialysis Stations: 26 (865) 947-1700
  • Dci Holston River Clinic8.29 miles away5811 East Gov. John Sevier Hwy Knoxville Tennessee 37924Dialysis Stations: 24 (865) 523-3755

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=44E251