Serene Manor Medical Center: Nursing Home OverviewSkip to content

Serene Manor Medical Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: B+Feb 19: B+May 19: A-Jun 19: A-Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B-Mar 20: B-Apr 20: B-May 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DNov 20: DJan 21: BFeb 21: B-Mar 21: B-Apr 21: DMay 21: DJun 21: DJul 21: FAug 21: DSep 21: DOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: DApr 23: FJun 23: FJul 23: DAug 23: DSep 23: DOct 23: FNov 23: F
See Rating Overview
Serene Manor Medical Center's website

970 Wray St,
Knoxville TN 37917

(865) 523-9171

84.05% estimated occupancy 1

Serene Manor Medical Center is an average-sized non-profit nursing home located in Knoxville, Tennessee. This facility was given an F, which is definitely concerning in our grading scheme. If you aren't happy with this facility's overall grade, you should be able to find a better option in Knoxville. The city has at least 10 other nursing homes. More information on this facility's category grades is available below. Its best category is nursing, which is addressed in the next paragraph.

Get pricing and details on Knoxville senior living options.

Quick Details

  • No Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Mental Health
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Nurse Quality

Grade: B-minus

Even though we gave this nursing home a terrible overall score, we gave it a B- for our nursing rating. Our nursing score analyzes the nursing home's level of nurse staffing. We consider both the levels of skill of the nurses as well as the number of hours spent with residents. This facility provides only 0.3 hours of nursing care per patient on a daily basis. This is a somewhat uninspiring figure which is well below the national average. Finally, we also looked at some nursing quality-based metrics. While this place got dinged a bit for nursing hours per resident, it actually excelled in a few of these quality metrics. With fewer than five percent of its residents suffering from pressure ulcers, it fared remarkably well in this statistic. This is typically a good indicator of quality nursing care. Pressure ulcers can generally be prevented by offering better nursing care, such as by having a protocol of turning a patient more often.

Long-term Care Quality

Grade: D

Turning to the area of long-term care, this facility was awarded just a D in that category. Unfortunately, this proved to be one of its best areas. Facilities that don't fare well in this category typically aren't as well-staffed and are lagging in a few of the areas of routine personal care we assessed. In addition to considering the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated for pneumonia. We found that this facility vaccinated only 68.656715 percent of its patients, which is not a very encouraging sign. Surprisingly, this place was actually able to limit hospitalizations. With only 0.01 hospitalizations per one thousand long-term resident days, this nursing home has less hospitalizations than the average nursing home. This is its best score in this category.

Short-term Care Quality

Grade: D

Unfortunately, this nursing home only earned a grade of D for its short-term care grade, which is well below average in this category. Short-term care grades are important for patients in need of rehabilitation. Rehabilitation typically mandates higher levels of highly-skilled nursing. This means a vast range of services, spanning from registered nurses to physical and occupational therapists, as well as other forms of therapy. With a grade in this range for this category, we weren't surprised to discover this place was below average in many staffing figures we assess. The facility supplied substantially fewer physical therapist and registered nurse hours per patient than most other nursing homes. Finally, we looked at the number of patients who were able to return to the community from this nursing home. We found that just 0 percent of this facility's patients returned home.

Facility Inspections

Grade: F

Turning our last category of inspections, this facility received an F here. For facilities with poor inspection grades, you should focus on any severe deficiencies found on their inspection reports. This nursing home had 7 deficiencies on its inspection report. The only positive thing we found is that none of the deficiencies were in the categories that suggest they posed a threat to resident health or safety. Lastly, we would like to point out that this facility received significant government fines in recent years in excess of $50,000. This typically signifies that CMS inspectors grew tired after multiple years of failed health inspections.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Serene Manor Medical Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Serene Manor Medical Center, 7.07% of Patients had Pressure Ulcers

This datapoint is a measure of the percentage of long-term care residents that suffered from new or worsened pressure ulcers or bed sores. We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: B-minus

In Serene Manor Medical Center, 4.1% of Patients had Serious Falls

This figure gauges the percent of long-term care patients that sustained falls leading to major injury. This is one of the statistics we use in determining nursing ratings.

Minimizes Urinary Tract Infections

Grade: A-minus

In Serene Manor Medical Center, 0.75% of Patients had UTIs

This is an indication of the percent of long-term residents who suffered from a urinary tract infection. UTI's could be a sign of a facility with worst hygiene practices. However, this datapoint may be skewed for certain nursing homes due to inconsistent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Serene Manor Medical Center, 21.64% of Patients use Anti-Psychotic Medication

This is the percent of patients who were given antipsychotic drugs. While antipsychotic drugs may be helpful for many residents, it is important to make sure these drugs are being used appropriately. In some cases, excessive reliance on these medications may indicate a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Serene Manor Medical Center, 26.56% of Patients use Anti-Anxiety Medication

This statistic indicates the percentage of long-term care residents taking antianxiety drugs.

Managing Depression Among Residents

Grade: A+

In Serene Manor Medical Center, 0% of Patients

Measures the percentage of long-term residents showing signs of depression.

Appropriate Vaccine Usage

Grade: D

In Serene Manor Medical Center, 79.81% of Patients

This tells you the percentage of patients who received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: F

In Serene Manor Medical Center, 26.73% of Patients

Measures the percent of long-term care residents who needed additional assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and continence.

Ability to Keep Residents Mobile

Grade: C

In Serene Manor Medical Center, 10.1% of Residents

This is a measure of the percent of long-term care residents who were able to retain mobility.

Hospitalizations

Grade: B-plus

In Serene Manor Medical Center, 0.01 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per thousand days of care. There is generally a correlation between reduced hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Serene Manor Medical Center, 10.1% of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per 1,000 days of short-term care.

Scores for Knoxville, TN

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Knoxville, Tennessee has 13 other nursing homes

Nearby Hospitals

  • Fort Sanders Regional Medical CenterAcute Care Hospitals 1.49 miles away1901 W Clinch Ave Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-1101
  • East Tennessee Childrens HospitalChildrens 1.53 miles away2018 Clinch Ave Sw Knoxville Tennessee 37916Voluntary non-profit - Private(865) 541-8000
  • University of Tn Medical Center (The)Acute Care Hospitals 2.89 miles away1924 Alcoa Highway Knoxville Tennessee 37920Voluntary non-profit - Private(865) 544-9000
  • Tennova Healthcare-North Knoxville Medical CenterAcute Care Hospitals 6.45 miles away7565 Dannaher Way Powell Powell Tennessee 37849Proprietary(865) 545-8000
  • Parkwest Medical CenterAcute Care Hospitals 10.56 miles away9352 Park West Blvd Knoxville Tennessee 37923Voluntary non-profit - Private(865) 970-9800
  • Blount Memorial HospitalAcute Care Hospitals 15.49 miles away907 E Lamar Alexander Parkway Maryville Tennessee 37804Government - Local(865) 983-7211
  • Methodist Medical Center of Oak RidgeAcute Care Hospitals 17.86 miles away990 Oak Ridge Turnpike Box 529 Oak Ridge Tennessee 37830Voluntary non-profit - Private(865) 835-1000

Nearby Dialysis

  • Fmc Dialysis Fort Sanders0.98 miles away1740 Western Avenue Knoxville Tennessee 37921CMS Rating: 4 stars Dialysis Stations: 26 (865) 523-1516
  • Bio-Medical Applications of Tennessee1.55 miles away1826 Ailor Avenue Knoxville Tennessee 37921Dialysis Stations: 4 (865) 524-5308
  • Bio-Medical Applications of Tennessee, Inc.1.91 miles away2519 E Magnolia Ave Knoxville Tennessee 37914Dialysis Stations: 21 (865) 633-6052
  • Davita Dialysis2.48 miles away2909 E Magnolia Avenue Knoxville Tennessee 37914Dialysis Stations: 25 (865) 525-2232
  • Bio-Medical Application of Tennessee, Inc.2.63 miles away4440 Walker Blvd. Knoxville Tennessee 37917Dialysis Stations: 24 (865) 687-3436
  • Dci Knoxville2.8 miles away3734 Martin Mill Pike Knoxville Tennessee 37920CMS Rating: 3 stars Dialysis Stations: 48 (865) 573-3944
  • Fmc Powell6.19 miles away732 E. Emory Rd Knoxville Tennessee 37938CMS Rating: 4 stars Dialysis Stations: 26 (865) 947-1700
  • Dci Holston River Clinic8.29 miles away5811 East Gov. John Sevier Hwy Knoxville Tennessee 37924Dialysis Stations: 24 (865) 523-3755