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Sentara Nursing Center Norfolk

  • Nursing Home
  • Assisted Living

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: F
Oct 18: DNov 18: FDec 18: FJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: DAug 19: DSep 19: DJan 20: FMar 20: DApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: FOct 20: FNov 20: FJan 21: DFeb 21: DMar 21: DApr 21: DMay 21: FJun 21: FJul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: DFeb 23: DMar 23: DApr 23: F
See Rating Overview
Sentara Nursing Center Norfolk's website

249 South Newtown Rd,
Norfolk VA 23502

(757) 427-4700

56.44% estimated occupancy 1

Sentara Nursing Center Norfolk is a large nursing home located in Norfolk, Virginia. We gave this nursing home a bottom of the barrel overall rating based on the data we assessed. This facility is just about as bad as it gets. If you aren't deterred by this facility's profile, you can continue reading to learn more about its category grades. We discuss inspections in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Respiratory Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: B

While we graded this place incredibly poorly overall, it actually earned a relatively impressive government inspection report this year. As a result, it received one of our better grades in that category with a B. Our inspection ratings are based on items located in the a nursing home's recent inspection reports. Deficiencies are an important item to look for on these inspections. You should especially avoid nursing homes with severe deficiencies linked to risks to resident well being. While this place had some deficiencies on its report, none were major deficiencies based on CMS' deficiency scale. A few minor deficiencies are not necessarily the end of the world.

Nurse Quality

Grade: D

Turning to the area of nursing care, this facility received a grade of just D in this category. Unfortunately, this ended up being one of its better grades. Nursing ratings are largely based on a facility's nurse staffing. This particular nursing home offered just 0.4 hours of nursing care per resident per day. This number is far below average. Finally, we also assessed some nursing quality-based metrics in computing our nursing grades. This place performed well when it comes to minimizing its residents' major falls and pressure ulcers.

Long-term Care Quality

Grade: D

Sadly, this nursing home's third highest category is long-term care. As it turns out, with a grade of D in this category, it still fared relatively badly. For prospective patients seeking a permanent residence as opposed to skilled nursing, long-term care grades are an important measure. In addition to considering the volume of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. Thankfully, this nursing home vaccinated 98.63014 percent of its patients, which is an above average figure. Surprisingly, this facility also fared well at keeping its residents out of the hospital. Indeed, it had just 0.02 hospitalizations per 1,000 long-term resident days. Unfortunately, a few of its other scores in the category weren't as favorable as these.

Short-term Care Quality

Grade: F

The final area we graded is short-term care, where this nursing home received an abysmal score here as well. Unfortunately, we gave it an abysmal F for this area, which is obviously very concerning. Our short-term care scores are critical for residents seeking rehabilitation. Rehabilitation typically utilizes higher levels of skilled nursing services. Skilled nursing means a wide spectrum of services, spanning from registered nurses to physical and speech therapists, as well as other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Finally, we assessed the number of residents who were able to return to the community from this facility. We found that just 4.4 percent of this nursing home's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Sentara Nursing Center Norfolk Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Sentara Nursing Center Norfolk, 8.53% of Patients had Pressure Ulcers

This metric gauges the percentage of long-term care residents that suffered from pressure ulcers . We use this statistic in calculating our nursing grades.

Minimizes Serious Falls

Grade: A

In Sentara Nursing Center Norfolk, 3.74% of Patients had Serious Falls

This tells you the percent of patients who suffered from a major fall. Falls leading to serious injuries are considered to be an indicator of the quality of nursing care at a nursing home. Major falls resulting in injury are often caused by poor nursing care.

Minimizes Urinary Tract Infections

Grade: A

In Sentara Nursing Center Norfolk, 2.25% of Patients had UTIs

This metric indicates the percent of long-term care residents who had a urinary tract infection. UTI's could be an indication of a nursing home with worse hygiene protocols. However, this statistic can also be misleading for certain facilities due to different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Sentara Nursing Center Norfolk, 15.09% of Patients use Anti-Psychotic Medication

This indicates the percent of patients given antipsychotic medications. These medications may be used to treat several medical conditions, including cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Sentara Nursing Center Norfolk, 19.63% of Patients use Anti-Anxiety Medication

This is an indication of the percentage of long-term patients that are administered antianxiety medication. These medications are typically given to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: A

In Sentara Nursing Center Norfolk, 5.07% of Patients

This datapoint is a measure of the percent of long-term care patients who are demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: A-minus

In Sentara Nursing Center Norfolk, 88.92% of Patients

This tells you the percentage of patients that were given the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: B

In Sentara Nursing Center Norfolk, 17.15% Percentage of Patients

This datapoint measures the percentage of long-term residents who needed additional assistance with activities of daily living over time. ADL's include activities such as dressing and taking a bath.

Ability to Keep Residents Mobile

Grade: A

In Sentara Nursing Center Norfolk, 18.14% Percentage of Residents

This tells you the percentage of patients that were able to retain mobility over time. Preserving mobility can be a great sign for residents' well-being.

Hospitalizations

Grade: A-minus

In Sentara Nursing Center Norfolk, 1.38 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: D

In Sentara Nursing Center Norfolk, 18.14 Percentage of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: B-minus

In Sentara Nursing Center Norfolk, 12.25 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Sentara Nursing Center Norfolk, 74.96% Percentage of Resident

Measures the percent of short-term patients who experienced functional improvements.

Scores for Norfolk, VA

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of B

Looking for more options? Norfolk, Virginia has 4 other nursing homes

Nearby Hospitals

  • Sentara Leigh HospitalAcute Care Hospitals 1 miles away830 Kempsville Road Norfolk Virginia 23502Voluntary non-profit - Other(757) 261-6700
  • Nmc PortsmouthAcute Care - Department of Defense 6.15 miles away620 John Paul Jones Circle Portsmouth Virginia 23708Department of Defense(757) 953-5008
  • Childrens Hospital of the Kings Daughters IncChildrens 6.16 miles away601 Children's Lane Norfolk Virginia 23507Voluntary non-profit - Private(757) 668-9647
  • Sentara Norfolk General HospitalAcute Care Hospitals 6.3 miles away600 Gresham Dr Norfolk Virginia 23507Voluntary non-profit - Other(757) 388-3000
  • Bon Secours Depaul Medical CenterAcute Care Hospitals 6.42 miles away150 Kingsley Lane Norfolk Virginia 23505Voluntary non-profit - Private(757) 889-5000
  • Chesapeake General HospitalAcute Care Hospitals 6.95 miles away736 Battlefield Blvd, North Chesapeake Virginia 23320Government - Hospital District or Authority(757) 312-8121
  • Bon Secours Maryview Medical CenterAcute Care Hospitals 8.53 miles away3636 High Street Portsmouth Virginia 23707Voluntary non-profit - Private(757) 398-2200
  • Sentara Virginia Beach General HospitalAcute Care Hospitals 9.31 miles away1060 First Colonial Road Virginia Beach Virginia 23454Voluntary non-profit - Other(757) 395-8000

Nearby Dialysis

  • Kempsville Dialysis Center0.87 miles away6320 North Center Dr Bldg 15 Ste 140 Norfolk Virginia 23502CMS Rating: 4 stars Dialysis Stations: 34 (757) 466-9446
  • Kempsville Home Dialysis0.94 miles away6161 Kempsville Cir Suite 155 Norfolk Virginia 23502Dialysis Stations: 2 (757) 461-9422
  • Leigh Dialysis Center0.95 miles away420 N Center Dr Bldg 11 Ste 128 Norfolk Virginia 23502CMS Rating: 3 stars Dialysis Stations: 24 (757) 455-0060
  • Stines Dialysis LLC1.82 miles away230 Clearfield Ave Ste 106 Virginia Beach Virginia 23462Dialysis Stations: 12 (757) 518-9439
  • Fresenius Kidney Care Indian River2.18 miles away4303 Indian River Road Suite 26 Chesapeake Virginia 23325Dialysis Stations: 17 (757) 361-0193
  • Norfolk Dialysis Center2.55 miles away962 Norfolk Sq Norfolk Virginia 23502CMS Rating: 4 stars Dialysis Stations: 40 (757) 461-0501
  • Fmc - Virginia Beach3.59 miles away525 S Independence Blvd Ste 150 Virginia Beach Virginia 23452CMS Rating: 5 stars Dialysis Stations: 15 (757) 687-7902
  • Davita - Virginia Beach3.88 miles away740 Independence Cir Virginia Beach Virginia 23455CMS Rating: 4 stars Dialysis Stations: 20 (757) 499-1301

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=495173