San Juan Center

We want to draw your attention to the fact that this facility outperformed its overall grade in the area of inspections. In fact, it received a nearly flawless government inspection report this year. As a result, it received one of our highest grades in this area with a grade of A. These inspection scores take several factors into consideration, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these items by reviewing copies of nursing homes' inspection reports. This nursing home received 2 deficiencies on its inspection report, but we were relieved to see that none were considered to be major deficiencies. This means that CMS didn't consider any of these deficiencies to pose an imminent risk to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This facility also was awarded a favorable grade in our long-term care category. We awarded this nursing home an above average grade of B+ in that area. Nursing homes that excel in long-term care tend to be well-staffed and provide extensive hands on care to patients. On top of considering the volume of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. This facility administered the vaccine to 100 percent of its residents, which is far higher than most nursing homes. Clearly, this nursing home is doing something right in this area as it was able to keep its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

This facilities third most favorable category was short-term care. We gave it a grade of C in this category. This is essentially a middle of the road grade in this category. Our short-term care scores are based on the nursing home's quantity of highly-skilled highly skilled professionals. This means a broad spectrum of nursing services, ranging from registered nurses to physical and speech therapists, as well as other types of therapy. It does not look like this facility provided data regarding its registered nurse or physical therapy staffing. Lastly, we looked at the percentage of patients that ultimately were able to return home from this nursing home. We found that 4.7 percent of this facility's residents were able to return home. This figure was quite a bit below the national average.

The final area we rated is nursing, is this facility's weakest area. We gave this facility a grade of D in that category. This was one of just a couple of weak points of a very solid profile. Nursing scores are mostly tied to the facility's nurse staffing. This place provided a meager 0.3 hours of nursing care per resident on a daily basis. To pair with its subpar totals in the area of nursing hours per patient, this place also did not perform as well in the quality-based measures we looked at in computing our nursing grades. We looked at the percentage of patients experiencing pressure ulcers and major falls. This nursing home had more falls and pressure ulcers than the average nursing home.