Regency Care Center is an average-sized nursing home located in Norwalk, Iowa. This facility received an overall grade of D, which is a lower end grade. At the end of the day, we would be very reluctant to recommend this facility. The best thing we can really say about this nursing home is that it did not receive any F's in in any of the major categories. More information about these categories is available below.

Additional Details:

Accepts Medicare 1 :

Accepts Medicaid 1 : 101 Beds

CCRC :

For profit - Corporation

Resident Council:

Family Council:

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
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April
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May
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June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
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August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

A-
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: A-Mar 19: A-Apr 19: B+May 19: B+Jun 19: B+Jul 19: B+Aug 19: B+Sep 19: B+Jan 20: B+Mar 20: A-Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-
Historical

While we were not very complementary of this nursing home's overall grade, it received a very impressive inspection report this year. In fact, it received an excellent inspection report this year. As a result, it earned one of our highest scores in that category with an A-. These inspection ratings take several factors into consideration, including deficiencies and substantiated complaints. You can learn more about each of these items by obtaining copies of nursing homes' inspection reports. This nursing home received 4 deficiencies on its inspection report, but none of the deficiencies were considered to be severe. This means that CMS didn't deem any of the deficiencies to be an imminent threat to resident safety or health. A couple minor deficiencies aren't the end of the world.

Nurse Quality

B-
Oct 18: BNov 18: BDec 18: BJan 19: CFeb 19: CMar 19: CApr 19: CMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: DMar 20: DApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-
Historical

One of the other reasons we rated this facility so highly is that it earned a very impressive nursing score. This turned out to be its second best category grade. In that area, we awarded this facility an B-. We weighed the licensure of nurses working for the facility, in addition to the number of hours the nurses spent with residents, in calculating our score in this area. Based on the CMS data, this nursing home offers 3.4 hours of nursing care per resident per day. Finally, our nursing scores also include quality-based metrics, such as avoiding major falls. This place performed above average in this area.

Long-term Care Quality

C
Oct 18: CNov 18: CDec 18: CJan 19: CFeb 19: DMar 19: DApr 19: CMay 19: CJun 19: CJul 19: DAug 19: DSep 19: DJan 20: DMar 20: DApr 20: CMay 20: CJun 20: CJul 20: CAug 20: C
Historical

The third best category we gave this nursing home in any category came in the area of long-term care, where we gave it a C. For patients looking for a permanent place to live rather than rehabilitation, long-term care is a very important category. Once we looked at the quantity of care provided by nurses and other staff, we then looked at the nursing home's vaccination data. We were a bit worried that this facility vaccinated 79.60784 percent of its patients for pneumonia, which is several points below what we expected. Unfortunately, this nursing home's hospitalization rate was worse than we hoped. Here we found that this place had 2.67 hospitalizations per 1,000 long-term resident days. Although this figure is somewhat concerning, this statistic may be skewed for some facilities based on the preexisting medical conditions of residents

Short-term Care Quality

D
Oct 18: DNov 18: DDec 18: DJan 19: FFeb 19: FMar 19: DApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: DMay 20: DJun 20: DJul 20: DAug 20: D
Historical

Switching gears to the final area, we awarded this facility a grade of D in short-term care. This was the nursing home's least impressive category score. Our short-term care ratings are arguably more meaningful for folks in need of rehabilitation from their nursing home. Rehabilitation usually requires more highly-skilled nursing services. This includes not just nursing services, but also physical and occupational therapy, as well as other variations of therapy. Considering its grade in this category, we weren't surprised to discover that this facility was well below average in terms of its number of registered nurse and physical therapy hours provided to its residents based on the figures we assessed. The last datapoint we assessed in this area is the percentage of patients that ultimately were able to return home from the nursing home. This facility struggled quite a bit in this area as well, with just 38.8 percent of its patients returning home. This was well below average.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
D
State:
B+
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Regency Care Center Quality Metrics

Minimizes Pressure Ulcers

This indicates the percentage of residents who sustained a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are often the result of residents staying in one position for too long. Better nursing protocols can reduce the percentage of residents in a nursing home who sustain pressure ulcers.

Provider
B+
6.33%
State
A-
5.18%
National
B
7.32%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This metric is a measure of the percent of long-term stay residents who have had falls which resulted in major injury. This is one of the statistics we use in computing our nursing grades.

Provider
B
3.14%
State
B
3.66%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This tells you the percentage of residents who sustained a urinary tract infection. UTI's are often linked to facilities with worst hygiene practices. Better hygiene protocols reduces the number likelihood of residents sustaining infections. We want to point out that this metric is affected by by the fact that nursing homes have incongruent reporting standards for urinary tract infections.

Provider
B
2.03%
State
B
3.25%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This indicates the percentage of patients who were given antipsychotic medications. Antipsychotic medications are prescribed to residents for a variety of conditions, including Alzheimer's or other dementias. Unfortunately, in limited situations, increased usage of these drugs may suggest that a nursing home is using these drugs to control patient behavior.

Provider
A+
0.52%
State
B
14.67%
National
B
14.18%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This is the percent of residents who were given antianxiety medications. Antianxiety drugs are prescribed to patients suffering from anxiety or depression.

Provider
B-
22.31%
State
B+
18.32%
National
B
19.68%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This is the percent of residents demonstrating signs of depression.

Provider
B
1.67%
State
B
4.28%
National
B+
5.07%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This tells you the percent of residents who were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Provider
D
86.07%
State
B
95.15%
National
B
92.05%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This metric is a measure of the percent of long-term care patients that needed increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and continence. Many argue this is a reasonable measure of a resident's well-being.

Provider
A
8.33%
State
B
15.8%
National
B
14.45%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This is a measure of the percent of long-term stay residents who were able to retain mobility. Many in the industry argue that the ability to move around is important for patients well-being.

Provider
C
12.69%
State
B+
18.8%
National
B
17.08%

Percentage of Residents
Higher is Better

Hospitalizations

This metric measures the number of times residents are hospitalized per thousand days of patient care.

Provider
F
2.67
State
B+
1.53
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This is the number of times residents are rehospitalized per thousand days of short-term care. There is typically a correlation between having fewer hospitalizations and a nursing homes short-term rehabilitation performance.

Provider
A-
12.69
State
B-
18.8
National
B
17.08

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This indicates the number of emergency room visits per 1,000 days of short-term care. There is typically a correlation between staying out of the emergency room and the overall quality of rehabilitation.

Provider
B+
8.84
State
B
11.2
National
B
10.26

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This indicates the percent of short-term care patients that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with ADL's generally correlates with superior rehabilitation.

Provider
B+
73.3%
State
A-
77.54%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Iowa Methodist Medical Center 7.83 mi
1200 Pleasant Street Des Moines Iowa 50309
(515) 241-6212
Acute Care Hospitals
Voluntary non-profit - Private
Mercyone Des Moines Medical Center 8.53 mi
1111 6th Ave Des Moines Iowa 50314
(515) 247-3121
Acute Care Hospitals
Voluntary non-profit - Private
Iowa Lutheran Hospital 8.86 mi
700 East University Avenue Des Moines Iowa 50316
(515) 263-5612
Acute Care Hospitals
Voluntary non-profit - Private
Broadlawns Medical Center 9.36 mi
1801 Hickman Road Des Moines Iowa 50314
(515) 282-2200
Acute Care Hospitals
Government - Local

Nearby Dialysis

Fmc - Dialysis Services Des Moines South 4 mi
Dialysis Stations: 19
6651 Sw 9th St Des Moines Iowa 50315
(515) 285-3032
Central Des Moines Dialysis 7.73 mi
Dialysis Stations: 20
1215 Pleasant #106 Des Moines Iowa 50309
(515) 241-5715
Riverpoint Dialysis Unit 7.77 mi
Dialysis Stations: 16
501 Sw 7th St Ste B Des Moines Iowa 50309
(515) 283-1300
Davita Windsor Heights Dialysis 8.35 mi
Dialysis Stations: 12
1119 73rd St Windsor Heights Iowa 50324
(515) 274-9303
Fmc - Mercy 8.73 mi
Dialysis Stations: 21
95 University Ste. 11 Des Moines Iowa 50314
(515) 244-0379
East Des Moines Dialysis 9.02 mi
Dialysis Stations: 16
1301 Pennsylvania Ave Ste 208 Des Moines Iowa 50316
(515) 262-5995
West Des Moines Dialysis 9.98 mi
Dialysis Stations: 10
6800 Lake Dr #185 West Des Moines Iowa 50266
(515) 221-2944
Ankeny Dialysis 19.13 mi
Dialysis Stations: 12
2625 N Ankeny Blvd Ankeny Iowa 50023
(515) 963-3174