Providence Waterman
1850 N. Waterman Ave., San Bernardino CA 92404 · (909) 882-1215 · 94.63% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Providence Waterman is a large nursing home located in San Bernardino, California. This nursing home received an uninspiring overall grade of D, which is a relatively poor grade. San Bernardino received a city grade of B-, so there are some other options in the city worth looking at. Despite all this, one of the few highlights of this facility's report card is its strong inspection score. You can scroll down to learn more about inspections and other category grades
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 166 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
Although we did not rate this facility favorably overall, we want to draw your attention to its nearly flawless health inspections in recent years. We awarded them an impressive grade of A- in this category. Inspection ratings are based on items located in the a nursing home's recent inspection reports. Deficiencies are a key thing to look for on these inspections. You should especially avoid nursing homes that have severe deficiencies linked to risks to resident well being. This nursing home received 5 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be major deficiencies. This indicates that the inspectors did not consider any of these deficiencies to pose an imminent risk to resident safety or health. A few minor deficiencies are not the end of the world.
Short-term Care Quality
This facility also was awarded a strong short-term care score. As a matter of fact, we awarded it a grade of B in that area, which happens to be one of our better. Short-term care grades are based in part on the facility's quantity of skilled skilled healthcare professionals. This includes a wide spectrum of services, ranging from registered nurses to physical and occupational therapists, in addition to other forms of therapy. We were pleased to find that this nursing home employs both registered nurses and physical therapists. The same can't be said for all nursing homes. This nursing home performed much better in the final metric we looked at in this category, which was the number of patients who were able to leave the facility and return home. It performed as well as just about any nursing home in California in this metric with 59.8 percent of its patients returning home. At most nursing homes, fewer than half of their short-term patients ever return home.
Long-term Care Quality
We gave this nursing home just a D for our long-term care grade. This is not a very good score. For patients seeking a permanent residence as opposed to skilled nursing, long-term care is an important category. In addition to looking at the amount of care provided by nurses and other staff, we analyzed the number of residents vaccinated for pneumonia. Fortunately, this nursing home provided the vaccine to 100 percent of its patients, which is a very respectable percentage. Unfortunately, its hospitalization rate was not nearly as favorable. We found that this facility had 2.58 hospitalizations per one thousand long-term resident days, which is an alarming rate.
Nurse Quality
The final category we graded was nursing, where this nursing home was given a bottom of the barrel grade in this area also. We gave it an abysmal F in this category, which is definitely a major disappointment. We assessed the levels of nurses at the nursing home, as well as the quantity of time the nurses spent with residents, in determining our score in this area. This nursing home averages 3.7 hours of nursing care per resident per day, which is below the national average. Unfortunately, this facility also had abysmal scores in some of the quality-based metrics to go along with its low nursing hour totals. For starters, we looked at the percentage of patients experiencing pressure ulcers. This facility was at more than double the national average in this statistic. This is quite concerning when you consider that so many bed sores are believed to be preventable with better nursing care. This ended up sealing the nursing home's fate of receiving a very poor nursing score.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Providence Waterman Quality Metrics
Minimizes Pressure Ulcers
This tells you the percentage of residents that sustained a pressure ulcer. Pressure ulcers are skin damage resulting from remaining in one position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of patients that sustained a major fall. Falls leading to severe injury are often caused by poor nursing care. Better nursing protocols reduces the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents that sustained a urinary tract infection. Urinary tract infections are considered by many experts to be a barometer of the quality of nursing care . UTI's are routinely linked to worse hygiene protocols. Nevertheless, this datapoint may be misleading for certain facilities due to different reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of residents who were prescribed antipsychotic drugs. These drugs are sometimes used to treat a variety of medical conditions, including dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percentage of residents prescribed antianxiety medications. Antianxiety drugs are prescribed to residents experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percent of residents demonstrating depressive symptoms. Increased levels of depression may be an indicator worse patient care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of residents who were given the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of residents that required more assistance with activities of daily living over time.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
Measures the percent of long-term stay patients that retained mobility levels. Many in the industry believe that the ability to move around is vital to residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of times residents are sent to the emergency room per thousand days of short-term care. There is typically a correlation between fewer emergency room visits and the overall quality of short-term care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term stay residents that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with activities of daily living generally correlates with superior rehabilitation.
Percentage of Resident
Higher is Better