Palm Terrace of Mattoon

Even though we were not high on this facility overall, we gave it a B- in nursing. This is more respectable than the facility's overall rating. Our nursing score is based on a handful of components, most of which are associated with levels of nurse staffing. This place provides only 0.3 hours of nursing care per patient each day. This is a somewhat concerning figure as it is well below average. Finally, despite not having the highest total nursing hours, this nursing home actually performed admirably in the metric of preventing major falls. This is generally an indicator that a place has quality controls in place.

This facilities next most favorable category is short-term care. We gave it a grade of B- in this area. This is basically a middle of the pack grade in this area. In calculating our short-term care scores, we scrutinize a facility's levels of highly skilled nursing, which includes registered nurses, physical therapists speech therapists and other types of therapists. This category is frequently a fair measure of the facility's ability to rehabilitate patients. In this place's case, we were surprised to learn that it actually provides less registered nurse and physical therapist hours per resident than a typical facility. Lastly, we considered the percentage of patients who were able to return to the community from this facility. We found that 0 percent of this facility's patients returned home. At most nursing homes, closer to half of their residents are able to return home so this figure is below average.

The third category we analyzed is long-term care, where this nursing home received a grade of C in this category. In the area of long-term care, we look at the quantity of care provided by a facility, as opposed to more healthcare-oriented services. On top of looking at the amount of care provided by nurses aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility provided the vaccine to 95.3271 percent of its patients, which is more than the average nursing home. This facility also excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

Unfortunately, this nursing home did not receive a favorable inspection score. We gave it a score of just D in this category. Inspection scores relate to a facility's government inspections. Inspection scores weigh many items on the nursing home's recent inspection reports. If you find too many deficiencies on the reports, this is generally the worst sign. Severe deficiencies indicate a threat to patient safety. This particular facility was assessed 3 deficiencies by government inspectors. The only favorable thing we found is that none of these deficiencies were in the categories that indicate that they created a threat to patient safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.