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Ontario Center

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: DNov 21: DJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: F
See Rating Overview
Ontario Center's website

3062 County Complex Drive,
Canandaigua NY 14424

(585) 396-4385

95.71% estimated occupancy 1

Ontario Center is an average-sized nursing home located in Canandaigua, New York. Featuring an overall score of F, we consider this to be a very poor nursing home. This facility does not seem to have much going for it. If you aren't deterred by this place's report card, you can continue reading to find out about its category scores. Inspection reports are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Occupational Therapy
  • Cardiac Therapy
  • Hemodialysis
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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June
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July
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August
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September
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October
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November
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December
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January
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February
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March
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Facility Inspections

Grade: A

While we graded this facility incredibly poorly overall, it actually received an impressive inspection report this year. As a result, it earned one of our best scores in that category with an A. Inspection scores are tied to several datapoints located in the a nursing home's recent inspection reports. Deficiencies are an important item to look for on these reports. You should especially avoid nursing homes with severe deficiencies linked to endangerment of patients. While this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This means the government inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies aren't necessarily the end of the world.

Nurse Quality

Grade: F

One of the other reasons we graded this facility so highly is that it received a very impressive nursing grade. In that category, we gave this facility an F. Nursing ratings are based largely on nurse staffing levels. This place offered just 0.3 hours of nursing care per patient per day. This figure is quite a bit below the national average. Lastly, we also looked at some nursing quality-based metrics in computing our nursing grades. This nursing home fared well in terms of minimizing its residents' major falls and pressure ulcers. We consider these statistics to be good measures of the quality of nursing care.

Long-term Care Quality

Grade: F

Tragically, this facility received an F for its long-term care grade. Long-term care ratings of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids. On top of assessing the quantity of care provided by nurses and other staff, we analyzed the percentage of residents vaccinated for pneumonia. Frankly, we were a bit bothered by the fact that this nursing home gave the vaccine to a relatively low 64.590164 percent of its residents. Surprisingly, this facility actually fared well at keeping its patients out of the hospital. It had only 0.02 hospitalizations per one thousand long-term resident days. This was its best feature in this category.

Short-term Care Quality

Grade: F

Switching gears to our final area, this facility didn't perform well in this category either. With an abysmal grade of F in short-term care, this is about as as uninspiring as it gets. Short-term care ratings are crucial for individuals requiring rehabilitation. Rehabilitation typically mandates additional skilled nursing services. This includes a broad range of services, spanning from registered nurses to physical and respiratory therapists, as well as other types of therapy. With a score of this caliber in this area, we weren't shocked to find that this nursing home was below average in the two key staffing figures we looked at. In fact, it provided significantly fewer physical therapist and registered nurse hours per resident than most other nursing homes. Lastly, we assessed the number of patients who were able to return to the community from this nursing home. We found that just 2.9 percent of this nursing home's residents returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Ontario Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Ontario Center, 9.58% of Patients had Pressure Ulcers

This is the percent of residents that suffered from a pressure ulcer. Pressure ulcers are skin damage caused by remaining in one position for too long.

Minimizes Serious Falls

Grade: B-plus

In Ontario Center, 3.04% of Patients had Serious Falls

This tells you the percentage of residents who have had a fall resulting in severe injury.

Minimizes Urinary Tract Infections

Grade: B-plus

In Ontario Center, 2.1% of Patients had UTIs

This indicates the percent of residents that sustained a urinary tract infection. Urinary tract infections are routinely the result of worse hygiene protocols. Better hygiene protocols can limit the number likelihood of residents sustaining infections. We want to point out that this datapoint is sometimes skewed by the fact that facilities have incongruent reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Ontario Center, 11.59% of Patients use Anti-Psychotic Medication

This tells you the percentage of patients given antipsychotic drugs. These drugs are sometimes used for several medical conditions, such as cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Ontario Center, 13.3% of Patients use Anti-Anxiety Medication

This is the percent of patients who were given antianxiety medications. These medications are generally prescribed to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: F

In Ontario Center, 13.2% of Patients

This datapoint is a measure of the percent of long-term patients showing signs of depression. Some would argue that this is a reliable measure of resident quality of care.

Appropriate Vaccine Usage

Grade: F

In Ontario Center, 91.26% of Patients

This indicates the percent of residents that were given the pneumonia and flu vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: D

In Ontario Center, 14.75% Percentage of Patients

This is a measure of the percent of long-term patients who needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and taking a bath. Many in the industry would argue that this is a reasonable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: C

In Ontario Center, 17.32% Percentage of Residents

This datapoint is a measure of the percent of long-term stay residents that were able to retain mobility. Some experts argue that the ability to move around is vital to residents' physical and mental health.

Hospitalizations

Grade: B-minus

In Ontario Center, 1.31 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per 1,000 days of care. There is usually a correlation between keeping patients out of the hospital and the quality of long-term care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Ontario Center, 17.32 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B-plus

In Ontario Center, 8.8 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term care. There is generally a correlation between keeping patients out of the emergency room and the overall quality of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Ontario Center, 75.07% Percentage of Resident

This is the percentage of short-term care patients who saw functional improvements, such as with activities of daily living.

Nearby Hospitals

  • F F Thompson HospitalAcute Care Hospitals 3.77 miles away350 Parrish Street Canandaigua New York 14424Voluntary non-profit - Private(585) 396-6000
  • Clifton Springs Hospital and ClinicAcute Care Hospitals 6.52 miles away2 Coulter Road Clifton Springs New York 14432Voluntary non-profit - Private(315) 462-9561
  • Newark-Wayne Community HospitalAcute Care Hospitals 13.53 miles away111 Driving Park Avenue Newark New York 14513Voluntary non-profit - Private(315) 332-2022
  • Soldiers and Sailors Memorial Hospital of YatesCritical Access Hospitals 16.76 miles away418 North Main Street Penn Yan New York 14527Voluntary non-profit - Other(315) 787-4175

Nearby Dialysis

  • Fms-Finger Lakes10.1 miles away6385 Victor Manchester Road Victor New York 14564Dialysis Stations: 12 (585) 742-1370
  • Geneva General Hospital11.35 miles away196 North Street Dialysis Unit Geneva New York 14456Dialysis Stations: 13 (315) 787-4580
  • Newark Wayne Dialysis Center11.99 miles away1120 South Main Street Newark New York 14513Dialysis Stations: 14 (315) 331-6958
  • Fresenius Kidney Care - Newark12.69 miles away305 West Shore Boulevard Newark New York 14513CMS Rating: 5 stars Dialysis Stations: 17 (315) 331-2472
  • New York Dialysis Services, Inc.13.82 miles away120 Victor Heights Parkway Victor New York 14564CMS Rating: 4 stars Dialysis Stations: 17 (585) 742-1250
  • Fms-Living Center17.2 miles away6687 Pittsford Palmyra Road, Ste 38 Dialysis Unit Fairport New York 14450Dialysis Stations: 24 (585) 421-9839

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=335564