MissionCare at Holyoke

We also found that this facility excelled in our long-term care rating. We awarded them an impressive grade of A+ in this category. Nursing homes that receive this type of score in this category typically provide consistent around the clock care to make sure patients are well cared for. One of the datapoints we considered in addition to nursing hours is vaccinations. This facility administered the pneumonia vaccination to 100 percent of its patients. Vaccination is a great way to minimize unnecessary hospitalizations for the senior population. Finally, this nursing home was able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Adding to its impressive profile, this facility also performed well in the category of inspections. In fact, it received a nearly flawless inspection report this year. As a result, it earned one of our best grades in that category with an B+. Arguably the most important factor we look at in computing our inspection ratings is deficiencies. These deficiencies can be found on a nursing home's recent inspection reports. Nursing homes with better scores in this area typically dodged the more severe deficiencies involving health risks or even death. This nursing home was hit with 6 deficiencies on its inspection report, but none of the deficiencies were considered to be severe. This tells you that the government inspectors didn't consider any of the deficiencies to create an imminent threat to resident safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Turning to the third category, this facility also received a score of B for its short-term care rating. This is a well above average grade in this category. Short-term care grades are typically employed to grade a facility's performance with rehabilitation To offer quality rehabilitation services, nursing homes generally must offer better levels of skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other types of therapists. It does not look like this nursing home provided registered nurse or physical therapist staffing data. Finally, we looked at the number of residents who were able to return to the community from this nursing home. We found that 0 percent of this facility's patients returned home.

The last category we looked at was nursing, in which this facility was given a B-. Although this ended up being its lowest category score, this is still nothing to be ashamed of. There are a host of data points within this area. Many of the factors reflect levels of nurse staffing. This facility provided just 0.4 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Lastly, our nursing scores also consider some quality-focused measures. We like to look at the percentage of residents who experienced pressure ulcers and major falls. These statistics are decent indicators of the quality of nursing care, since superior care tends to reduce these issues.