Milford Manor

One of the many reasons this turned out to be a quality nursing home is that it received an A+ inspection grade. This is simply as good as it gets in this critical category. Perhaps the most significant factor we consider in calculating our inspection scores is deficiencies. These deficiencies are found on a facility's inspection reports. Facilities with better scores in this category most likely dodged the most severe deficiencies involving health risks or even death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This facility truly excelled in the category of long-term care, where we gave it a grade of A. Few nursing homes performed better in this category. Nursing homes that excel in this category tend to provide patients with more supervision and stay on top of routine medical care. Once we assessed the volume of care provided by nurses aids and other staff, we next considered the nursing home's vaccination data. This facility vaccinated 100 percent of its patients for pneumonia. Vaccines are vital to keeping residents healthy. This nursing home was also able to keep its residents out of the hospital. Although it had 1.79 hospitalizations per one thousand long-term resident days, its risk adjusted metric was better than most facilities due to it having some more complicated patients.

This nursing home was given its next highest category score in the category of short-term care. We awarded this facility a grade of B- in this area, which is a respectable score. In calculating our short-term care ratings, we look at a nursing home's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other highly trained professionals. This grade is often a solid measure of a nursing home's rehabilitation services. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. The final metric we considered in this area is the number of residents that who were able to eventually return home from the facility. We found that it performed much better in this metric with 59.3 percent of its patients returning home.

The final category we assessed was nursing, in which this nursing home was given a B-. This proved to be this facility's least impressive area. This is still not a major area of concern. There are many criteria included in this area. Most of the criteria are tied to nurse staffing. This facility provided just 3.2 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Lastly, we also looked at some nursing quality measures. While this facility got dinged a bit for nursing hours per resident, it excelled in a few of these quality metrics. With less than five percent of its patients sustaining pressure ulcers, it fared remarkably well in this area. This is typically an indicator of quality nursing care. Pressure ulcers can typically be avoided by offering better nursing care, such as by employing a system of turning a resident more often.