Crossroads Care Center of Green Bay: Nursing Home OverviewSkip to content

Crossroads Care Center of Green Bay

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: F
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: A-May 19: B+Jun 19: B+Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: DMar 20: DApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: DMay 21: DJun 21: DJul 21: DAug 21: DSep 21: DOct 21: FNov 21: FJan 22: DFeb 22: DMar 22: FApr 22: DMay 22: DJun 22: FAug 22: DSep 22: DOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FOct 23: FNov 23: F
See Rating Overview
Crossroads Care Center of Green Bay's website

1760 Shawano Ave,
Green Bay WI 54303

(920) 499-5191

59.14% estimated occupancy 1

Crossroads Care Center of Green Bay is an average-sized nursing home located in Green Bay, Wisconsin. This nursing home was given a rock bottom overall rating based on the data we assessed. Green Bay received a more impressive city grade of B+, so there are far better options in the city worth looking at. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, inspection grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Respite Care

Specialized Services

  • Speech Therapy
  • Wound Care
  • Occupational Therapy
  • Hemodialysis
  • Diabetes Management
  • Physical Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: C

While this facility's overall grade was as bad as it gets, it actually didn't perform terribly in the area of inspections. In fact, we awarded it a C for that category, which is one of our better scores. We believe that one of the most critical factors in evaluating an inspection report is deficiencies. We especially focus on the severity of the deficiencies. This place had 4 deficiencies on its government inspection report, but fortunately none were in any of the categories labeled G through L. This indicates it dodged the more significant categories of deficiencies. Unfortunately, we also need to draw your attention to the fact that this facility received significant government fines in recent years.

Nurse Quality

Grade: C

One of the other reasons we graded this nursing home so highly is that it received a very impressive nursing score. In fact, nursing proved to be its second best category grade. In that area, we gave this facility a grade of C. When calculating a facility's nursing grade, we consider the number of hours nurses are with patients as well as the skill levels of those nurses. This nursing home averages just 0.3 hours of nursing care per resident per day. This is a very low figure. Despite having low quantities of nursing care, this nursing home surprisingly excelled in some of the quality-based metrics we looked at. It scored well in terms of avoiding major falls and pressure ulcers.

Short-term Care Quality

Grade: D

This facility's second worse category was short-term care, where it earned just a D in that area. This is a well below average grade. In determining our short-term care scores, we analyze the facility's skilled nursing services, such as those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. Our objective is to formulate a barometer for comparing the rehabilitation services of various facilities. As you might expect, we found that this nursing home offers significantly less physical therapist and registered nurse hours per patient than a typical nursing home. The final item we considered in this area is the number of patients who were able to leave the nursing home and return to the community. We discovered that just 4.3 percent of this facility's residents were able to return home, which is well below average. The combination of these poor metrics sunk this nursing home's short-term care grade.

Long-term Care Quality

Grade: F

Switching gears to the fourth category, this facility really did not perform very well here either. With a very poor grade of F in long-term care, this is just about as bad as it gets. Facilities that don't fare well in long-term care typically are not as well-staffed and are lagging in some of the areas of routine personal care we assessed. On top of considering the quantity of care provided by nurses and other staff, we looked at the number of residents vaccinated for pneumonia. This nursing home provided the vaccine to 92.30769 percent of its residents, which is somewhat lower than we expected. Surprisingly, this place was actually decent at keeping its residents out of the hospital. In fact, it had just 0 hospitalizations per 1,000 long-term resident days. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Crossroads Care Center of Green Bay Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Crossroads Care Center of Green Bay, 14.58% of Patients had Pressure Ulcers

This indicates the percentage of patients who sustained a pressure ulcer. Pressure ulcers, which are also known as bed sores, are routinely the result of patients staying in one position for too long. Better nursing protocols limits the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B

In Crossroads Care Center of Green Bay, 3.37% of Patients had Serious Falls

This tells you the percent of residents that suffered from a major fall. Falls resulting in severe injuries are routinely the result of lower quality nursing care. Better nursing care can minimize the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: D

In Crossroads Care Center of Green Bay, 3.96% of Patients had UTIs

This is the percent of residents that sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be an indicator of nursing care . UTI's are often the result of poor nursing care. Nevertheless, this metric could be skewed for some facilities due to different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Crossroads Care Center of Green Bay, 12.69% of Patients use Anti-Psychotic Medication

This tells you the percent of residents who were prescribed antipsychotic drugs. Antipsychotic medications are prescribed to patients for a variety of conditions, such as cognitive disorders. Unfortunately, in limited cases, increased usage of these drugs may mean that a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Crossroads Care Center of Green Bay, 18.75% of Patients use Anti-Anxiety Medication

This is an indication of the percent of long-term patients receiving antianxiety medications.

Managing Depression Among Residents

Grade: C

In Crossroads Care Center of Green Bay, 9.09% of Patients

This indicates the percent of patients exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: D

In Crossroads Care Center of Green Bay, 82.68% of Patients

This datapoint measures the percentage of long-term stay patients who have received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home residents, making these vaccines important for resident well-being.

Residents Maintain Autonomy

Grade: B-plus

In Crossroads Care Center of Green Bay, 12.83% of Patients

This is a measure of the percent of long-term residents who needed more assistance with activities of daily living over time. ADL's include activities such as dressing and eating. Some would argue that this is a measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Crossroads Care Center of Green Bay, 18.98% of Residents

This is the percent of residents who retained mobility levels over time. Optimizing mobility can be a good sign for residents' health.

Short-term Care: Rehospitalizations

Grade: B-minus

In Crossroads Care Center of Green Bay, 18.98% of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: F

In Crossroads Care Center of Green Bay, 33.87% of Patients

This indicates the number of emergency room visits per 1,000 days of short-term care. There is usually a correlation between having fewer emergency room visits and the overall quality of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Crossroads Care Center of Green Bay, 73.79% of Resident

This is the percent of short-term stay residents that saw functional improvements, such as with activities of daily living.

Scores for Green Bay, WI

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B-plus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A-minus

Looking for more options? Green Bay, Wisconsin has 6 other nursing homes

Nearby Hospitals

  • St Marys Hospital Medical CtrAcute Care Hospitals 0.08 miles away1726 Shawano Ave Green Bay Wisconsin 54303Voluntary non-profit - Other(920) 498-4200
  • St Vincent HospitalAcute Care Hospitals 3.48 miles away835 S Van Buren St Green Bay Wisconsin 54301Voluntary non-profit - Church(920) 433-0111
  • Bellin Memorial HospitalAcute Care Hospitals 3.53 miles away744 S Webster Ave Green Bay Wisconsin 54305Voluntary non-profit - Private(920) 433-3500
  • Aurora Baycare Medical CtrAcute Care Hospitals 7.47 miles away2845 Greenbrier Rd Green Bay Wisconsin 54311Proprietary(920) 288-8000

Nearby Dialysis

  • Davita - Title Town0.07 miles away120 Siegler Street Green Bay Wisconsin 54303Dialysis Stations: 20 (920) 327-2120
  • Davita - Fox River3.69 miles away1910 Riverside Dr Green Bay Wisconsin 54301CMS Rating: 5 stars Dialysis Stations: 22 (920) 436-4910
  • St Vincent Hospital Regional Dialysis Ctr4.33 miles away1920 Libal St Green Bay Wisconsin 54301Dialysis Stations: 21 (920) 433-8448
  • Davita - Green Bay Dialysis4.86 miles away1751 Deckner Ave Green Bay Wisconsin 54302Dialysis Stations: 10 (920) 465-0430
  • Fmc - Kaukauna18.42 miles away2259 Progress Way Kaukauna Wisconsin 54130Dialysis Stations: 12 (920) 759-4540

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=525232