Complete Care at Lehigh: Nursing Home OverviewSkip to content

Complete Care at Lehigh

  • Nursing Home
  • Independent Living
  • Assisted Living

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: A
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+May 19: BJun 19: BJul 19: BAug 19: BSep 19: BJan 20: B+Mar 20: B+Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: B+Oct 20: A-Nov 20: A-Jan 21: A-Feb 21: A-Mar 21: A-Apr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: ANov 21: AJan 22: A-Feb 22: A-Mar 22: A-Apr 22: A-May 22: A-Jun 22: A-Aug 22: ASep 22: AOct 22: A-Nov 22: A-Jan 23: A-Feb 23: A-Mar 23: A-Apr 23: AJun 23: AJul 23: AAug 23: ASep 23: AOct 23: ANov 23: A
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Complete Care at Lehigh's website

1718 Spring Creek Road,
Macungie PA 18062

(610) 366-0500

94.6% estimated occupancy 1

Complete Care at Lehigh is a large facility located in Macungie, Pennsylvania. We awarded this nursing home an A overall grade, ranking it in the top 20 percent of all nursing homes in the nation. You simply can not do any better than this facility. Headlining this place's exemplary profile is its inspection reports, which is addressed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Amputee Recovery
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • X-Ray
  • Audiology
  • Colostomy Care
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

We also wanted to emphasize the fact that this facility earned near flawless government inspections in recent years. We awarded them an A+ in this category. Perhaps the most important factor we look at in computing our inspection grades is deficiencies. Deficiencies can be found on a facility's inspection reports. Places with higher scores in this category typically dodged the more severe deficiencies involving patient abuse or death. Fortunately, although this place had a few minor dings on its report, it had zero severe deficiencies. Severe deficiencies are found in categories G through L. This tells you that CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

This nursing home also was given an A+ long-term care grade, rendering it one of the few nursing homes to be given several A+ category scores. Long-term care grades of this caliber generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. In addition to looking at the amount of care provided by nurses and other staff, we looked at the percentage of residents vaccinated for pneumonia. This facility vaccinated 99.0172 percent of its patients, which is what we like to see. Pneumonia can be a life or death ailment for nursing home patients so we prefer when a facility does not take any chances. Clearly, this nursing home is doing something right in this area as it was able to keep its patients out of the hospital. In fact, it had only 0.02 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: A-minus

This nursing home also was elite in the category of short-term care, where we awarded it a grade of A-. Only a select group of facilities received a better grade in this category. With our short-term care grade, we seek to craft a sound barometer for rehabilitation. In doing so, we assess the nursing home's level of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Fortunately, it looks like this facility has registered nurses on staff. Not all facilities employs these skilled professionals. On the other hand, according to the data this nursing home provided, it does not look like the facility employs physical therapists. The final item we considered in this area is the percentage of residents who were able to leave the nursing home and return to the community. We found that 6 percent of this facility's residents were able to return home.

Nurse Quality

Grade: B

The final category we assessed is nursing, in which this facility received a grade of B. Believe it or not, this ended up being this facility's least impressive category. A nursing home is doing something right when it's worst grade still is superior to most nursing homes. Our nursing grade is based on quite a few components, but the most important one is the number of nurse hours spent with patients. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, we also assessed certain nursing quality measures in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these data points as reliable measures of the quality of nursing care provided, since better care tends to reduce these problems.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Complete Care at Lehigh Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Complete Care at Lehigh, 4.01% of Patients had Pressure Ulcers

This figure gauges the percentage of long-term patients who have pressure ulcers or bed sores. We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

Grade: C

In Complete Care at Lehigh, 5.16% of Patients had Serious Falls

This figure gauges the percentage of long-term residents that experienced a fall leading to serious injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-minus

In Complete Care at Lehigh, 2% of Patients had UTIs

This is an indication of the percentage of long-term stay residents who experienced a UTI. UTI's could be an indication of a nursing home with worse hygiene protocols. However, this statistic can be misleading for some nursing homes due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Complete Care at Lehigh, 5.66% of Patients use Anti-Psychotic Medication

This statistic indicates the percent of long-term care patients taking antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to make sure these medications are being used only where medically required. In limited cases, increased usage of these drugs may indicate a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Complete Care at Lehigh, 17.88% of Patients use Anti-Anxiety Medication

This indicates the percent of residents who were prescribed antianxiety medications. Antianxiety drugs are prescribed to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B

In Complete Care at Lehigh, 3.1% of Patients

This is the percent of patients who are demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Complete Care at Lehigh, 99.51% of Patients

This tells you the percent of residents that have received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: C

In Complete Care at Lehigh, 18.67% of Patients

This is the percentage of patients that required additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could be a sign of decline of a resident's health.

Ability to Keep Residents Mobile

Grade: A-minus

In Complete Care at Lehigh, 22.2% of Residents

This datapoint is a measure of the percentage of long-term care patients who were able to retain mobility. Many believe that mobility is critical to residents' health.

Hospitalizations

Grade: D

In Complete Care at Lehigh, 0.02 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: C

In Complete Care at Lehigh, 22.2% of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is key to restoring the health of patients.

Short-term Care: ER Visits

Grade: A-plus

In Complete Care at Lehigh, 5.42% of Patients

This metric measures the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Complete Care at Lehigh, 64.41% of Resident

This tells you the percent of short-term residents that saw functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Lehigh Valley HospitalAcute Care Hospitals 3.16 miles away1200 South Cedar Crest Boulevard Allentown Pennsylvania 18105Voluntary non-profit - Private(610) 402-2273
  • Sacred Heart HospitalAcute Care Hospitals 7 miles away421 Chew Street Allentown Pennsylvania 18102Voluntary non-profit - Private(610) 776-4900
  • St Luke's Hospital BethlehemAcute Care Hospitals 10.38 miles away801 Ostrum Street Bethlehem Pennsylvania 18015Voluntary non-profit - Private(610) 954-4000
  • St Luke's Quakertown HospitalAcute Care Hospitals 13.69 miles away1021 Park Avenue Quakertown Pennsylvania 18951Voluntary non-profit - Private(215) 538-4500
  • St Luke's Hospital - Anderson CampusAcute Care Hospitals 16.55 miles away1872 St Luke's Blvd Easton Pennsylvania 18045Voluntary non-profit - Private(484) 503-3000
  • Grand View HospitalAcute Care Hospitals 17.95 miles away700 Lawn Avenue Sellersville Pennsylvania 18960Voluntary non-profit - Other(215) 453-4615
  • Palmerton HospitalAcute Care Hospitals 18.04 miles away135 Lafayette Avenue Palmerton Pennsylvania 18071Voluntary non-profit - Other(610) 826-3141
  • Easton HospitalAcute Care Hospitals 19.87 miles away250 South 21st Street Easton Pennsylvania 18042Proprietary(610) 250-4076

Nearby Dialysis

  • Etowah Dialysis LLC1.96 miles away2550 Route 100, Suite 2 Macungie Pennsylvania 18062Dialysis Stations: 12 (610) 336-8350
  • Fresenius Kidney Care - Allentown3.62 miles away3136 Hamilton Boulevard Allentown Pennsylvania 18103CMS Rating: 2 stars Dialysis Stations: 27 (610) 435-6718
  • Fresenius Kidney Care - South Allentown4.89 miles away2820 Mitchell Avenue Allentown Pennsylvania 18103Dialysis Stations: 16 (610) 797-7655
  • Etowah Dialysis, LLC5.28 miles away1901 Hamilton St., Suite 200 Allentown Pennsylvania 18104Dialysis Stations: 4 (610) 776-1479
  • Davita - St. Luke's Allentown Dialysis5.28 miles away1901 Hamilton St., Suite 100 Allentown Pennsylvania 18104Dialysis Stations: 4 (610) 435-2590
  • Fresenius Kidney Care - Fogelsville7.14 miles away7310 Tilghman Street, Suite 100 Allentown Pennsylvania 18106Dialysis Stations: 13 (610) 395-1980
  • Fresenius Kidney Care - Whitehall8.23 miles away1320 Mickley Road Whitehall Pennsylvania 18052CMS Rating: 4 stars Dialysis Stations: 28 (610) 264-2228
  • Etowah Dialysis, LLC8.52 miles away1220 3rd Street Whitehall Pennsylvania 18052Dialysis Stations: 13 (610) 266-1706