Inn at Quail Haven Village
155 Blake Boulevard, Pinehurst NC 28374 · (910) 295-2294 · 87.16% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Inn at Quail Haven Village is a small nursing home located in Pinehurst, North Carolina. We awarded this facility a very impressive overall score of A+. In fact, this turned out to be the highest graded facility in Pinehurst. We could not find many negative things to say about this facility. Its ratings are just impeccable. This facility also received impressive grades in each of the major categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 60 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Long-term Care Quality
One of the many reasons this turned out to be a great nursing home is that it received an A+ long-term care grade. This is simply as good as it gets in this category. Nursing homes that excel in long-term care tend to provide residents with closer supervision and stay on top of routine healthcare services. On top of assessing the impressive quantity of care provided by nurses and other staff at this facility, we also were happy with the nursing home's vaccination statistics. This facility provided the pneumonia vaccine to 100 percent of its patients, which is an impressive figure. Lastly, this facility was able to limit hospitalizations. With just 1.61 hospitalizations per one thousand long-term resident days, this nursing home had less hospitalizations than most nursing homes.
Facility Inspections
This nursing home also earned an A+ inspection score, making it one of the rare facilities to receive multiple A+'s in our category grades. This score is based on the place's inspections. Perhaps the most significant factor we consider in calculating our inspection scores is deficiencies. Deficiencies can be found on a nursing home's inspection reports. Places with higher scores in this category typically avoided the most severe deficiencies involving things like patient abuse. This facility received 3 deficiencies on its inspection report, but we were relieved to see that none were considered to be major deficiencies. This indicates that CMS didn't consider any of the deficiencies to cause an imminent risk to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
We also would like to draw your attention to the fact that this facility was given an elite score of A in our short-term care category. Our short-term care ratings are presumably more meaningful for individuals requiring rehabilitation from their nursing home. Rehabilitation generally mandates higher levels of highly-skilled nursing services. Skilled nursing includes not merely nursing, but also physical and occupational therapy, as well as other types of therapy. One of this nursing home's strengths is the number of hours of physical therapy offered. We found it provides at least 1.5 times as many hours with physical therapists to its residents as most facilities. The last measure we assessed in this category is the number of patients that ultimately returned home from the facility. We found that it performed as well as just about any nursing home in North Carolina in this area with 60.3 percent of its residents returning home.
Nurse Quality
In the final category we graded, this facility received an impressive grade grade of A- in our nursing category. With this grade, the nursing home topped off a straight A report card. The nursing score weighs a number of subcategories. The most heavily weighted factor is the amount of time nurses spent with patients. This place provided 5 hours of nursing care per patient per day. This is an extremely impressive statistic which typically correlates with higher quality care. Lastly, this nursing home also excelled in several of the quality-based metrics we assessed. With fewer than five percent of its residents experiencing pressure ulcers, this place performed as well as any nursing home North Carolina in this category. This is typically a good indicator that a nursing home has reliable quality controls in place. Many pressure ulcers can be avoided by providing better nursing care and having a protocol of moving residents even once per day.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Inn at Quail Haven Village Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents that have had a pressure ulcer. Pressure ulcers are considered to be an indicator of nursing care at a nursing home. Pressure ulcers, also called bed sores, are often the result of patients not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percent of residents who suffered from a fall leading to serious injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients who sustained a urinary tract infection. These infections could be associated with insufficient hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percentage of patients who were given antipsychotic medications. While antipsychotic drugs may be vital to many residents, it is important to make sure these drugs are being used appropriately. In limited cases, excessive reliance on these medications may indicate that a nursing home is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is a measure of the percent of long-term residents which are given antianxiety drugs. These drugs are typically given to patients suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percent of long-term stay patients who are exhibiting depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric is a measure of the percent of long-term care residents who have received the flu and pneumonia vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines vital to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is a measure of the percentage of long-term stay residents that needed additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and taking a bath.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term patients who maintained mobility. Some argue that the ability to move around is important for residents' mental and physical health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint is a measure of the number of hospitalizations per thousand days of patient care. Minimizing hospitalizations is key to the physical well-being of residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care. Keeping residents out of the hospital during rehabilitation is key to restoring the physical well-being of residents.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of emergency room visits per thousand days of short-term care. There is generally a correlation between fewer emergency room visits and the quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percent of short-term care residents that experienced functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better