Skip to content

Holy Cross Health Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: A
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A+Aug 19: A+Sep 19: A+Jan 20: AMar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: AJan 21: A-Feb 21: A-Mar 21: A-Apr 21: AMay 21: AJun 21: AJul 21: B+Aug 21: B+Sep 21: B+Oct 21: A-Nov 21: A-Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: AMay 22: AJun 22: AAug 22: ASep 22: A
See Rating Overview
Holy Cross Health Center's website

357 Island Pond Road,
Manchester NH 03109

(603) 628-3550

58% estimated occupancy 1

Holy Cross Health Center is a small non-profit nursing home located in Manchester, New Hampshire. This facility received an elite overall grade of A, making it one of the top three nursing homes in the city. Based on our assessment, this facility is really as good as it gets. As you can see below, this nursing home also performed well in our category scores. It is hard to find any major flaws in this place's profile.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Church related
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Awards

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2019

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2020

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
More:
April
April 1, 2021April 2, 2021April 3, 2021April 4, 2021April 5, 2021April 6, 2021April 7, 2021April 8, 2021April 9, 2021April 10, 2021April 11, 2021April 12, 2021April 13, 2021April 14, 2021April 15, 2021April 16, 2021April 17, 2021April 18, 2021April 19, 2021April 20, 2021April 21, 2021April 22, 2021April 23, 2021April 24, 2021April 25, 2021April 26, 2021April 27, 2021April 28, 2021April 29, 2021April 30, 2021
May
May 1, 2021May 2, 2021May 3, 2021May 4, 2021May 5, 2021May 6, 2021May 7, 2021May 8, 2021May 9, 2021May 10, 2021May 11, 2021May 12, 2021May 13, 2021May 14, 2021May 15, 2021May 16, 2021May 17, 2021May 18, 2021May 19, 2021May 20, 2021May 21, 2021May 22, 2021May 23, 2021May 24, 2021May 25, 2021May 26, 2021May 27, 2021May 28, 2021May 29, 2021May 30, 2021May 31, 2021
June
June 1, 2021June 2, 2021June 3, 2021June 4, 2021June 5, 2021June 6, 2021June 7, 2021June 8, 2021June 9, 2021June 10, 2021June 11, 2021June 12, 2021June 13, 2021June 14, 2021June 15, 2021June 16, 2021June 17, 2021June 18, 2021June 19, 2021June 20, 2021June 21, 2021June 22, 2021June 23, 2021June 24, 2021June 25, 2021June 26, 2021June 27, 2021June 28, 2021June 29, 2021June 30, 2021
July
July 1, 2021July 2, 2021July 3, 2021July 4, 2021July 5, 2021July 6, 2021July 7, 2021July 8, 2021July 9, 2021July 10, 2021July 11, 2021July 12, 2021July 13, 2021July 14, 2021July 15, 2021July 16, 2021July 17, 2021July 18, 2021July 19, 2021July 20, 2021July 21, 2021July 22, 2021July 23, 2021July 24, 2021July 25, 2021July 26, 2021July 27, 2021July 28, 2021July 29, 2021July 30, 2021July 31, 2021
August
August 1, 2021August 2, 2021August 3, 2021August 4, 2021August 5, 2021August 6, 2021August 7, 2021August 8, 2021August 9, 2021August 10, 2021August 11, 2021August 12, 2021August 13, 2021August 14, 2021August 15, 2021August 16, 2021August 17, 2021August 18, 2021August 19, 2021August 20, 2021August 21, 2021August 22, 2021August 23, 2021August 24, 2021August 25, 2021August 26, 2021August 27, 2021August 28, 2021August 29, 2021August 30, 2021August 31, 2021
September
September 1, 2021September 2, 2021September 3, 2021September 4, 2021September 5, 2021September 6, 2021September 7, 2021September 8, 2021September 9, 2021September 10, 2021September 11, 2021September 12, 2021September 13, 2021September 14, 2021September 15, 2021September 16, 2021September 17, 2021September 18, 2021September 19, 2021September 20, 2021September 21, 2021September 22, 2021September 23, 2021September 24, 2021September 25, 2021September 26, 2021September 27, 2021September 28, 2021September 29, 2021September 30, 2021
October
October 1, 2021October 2, 2021October 3, 2021October 4, 2021October 5, 2021October 6, 2021October 7, 2021October 8, 2021October 9, 2021October 10, 2021October 11, 2021October 12, 2021October 13, 2021October 14, 2021October 15, 2021October 16, 2021October 17, 2021October 18, 2021October 19, 2021October 20, 2021October 21, 2021October 22, 2021October 23, 2021October 24, 2021October 25, 2021October 26, 2021October 27, 2021October 28, 2021October 29, 2021October 30, 2021October 31, 2021
November
November 1, 2021November 2, 2021November 3, 2021November 4, 2021November 5, 2021November 6, 2021November 7, 2021November 8, 2021November 9, 2021November 10, 2021November 11, 2021November 12, 2021November 13, 2021November 14, 2021November 15, 2021November 16, 2021November 17, 2021November 18, 2021November 19, 2021November 20, 2021November 21, 2021November 22, 2021November 23, 2021November 24, 2021November 25, 2021November 26, 2021November 27, 2021November 28, 2021November 29, 2021November 30, 2021
December
December 1, 2021December 2, 2021December 3, 2021December 4, 2021December 5, 2021December 6, 2021December 7, 2021December 8, 2021December 9, 2021December 10, 2021December 11, 2021December 12, 2021December 13, 2021December 14, 2021December 15, 2021December 16, 2021December 17, 2021December 18, 2021December 19, 2021December 20, 2021December 21, 2021December 22, 2021December 23, 2021December 24, 2021December 25, 2021December 26, 2021December 27, 2021December 28, 2021December 29, 2021December 30, 2021December 31, 2021
January
January 1, 2022January 2, 2022January 3, 2022January 4, 2022January 5, 2022January 6, 2022January 7, 2022January 8, 2022January 9, 2022January 10, 2022January 11, 2022January 12, 2022January 13, 2022January 14, 2022January 15, 2022January 16, 2022January 17, 2022January 18, 2022January 19, 2022January 20, 2022January 21, 2022January 22, 2022January 23, 2022January 24, 2022January 25, 2022January 26, 2022January 27, 2022January 28, 2022January 29, 2022January 30, 2022January 31, 2022
February
February 1, 2022February 2, 2022February 3, 2022February 4, 2022February 5, 2022February 6, 2022February 7, 2022February 8, 2022February 9, 2022February 10, 2022February 11, 2022February 12, 2022February 13, 2022February 14, 2022February 15, 2022February 16, 2022February 17, 2022February 18, 2022February 19, 2022February 20, 2022February 21, 2022February 22, 2022February 23, 2022February 24, 2022February 25, 2022February 26, 2022February 27, 2022February 28, 2022
March
March 1, 2022March 2, 2022March 3, 2022March 4, 2022March 5, 2022March 6, 2022March 7, 2022March 8, 2022March 9, 2022March 10, 2022March 11, 2022March 12, 2022March 13, 2022March 14, 2022March 15, 2022March 16, 2022March 17, 2022March 18, 2022March 19, 2022March 20, 2022March 21, 2022March 22, 2022March 23, 2022March 24, 2022March 25, 2022March 26, 2022March 27, 2022March 28, 2022March 29, 2022March 30, 2022March 31, 2022

Facility Inspections

Grade: A-plus

To go along with its strong overall grade, we awarded this nursing home a grade of A+ for our inspections rating. Inspection scores are based on several items found on the a nursing home's recent inspection reports. Nursing homes that receive favorable grades in this category typically have few deficiencies on their reports. Most importantly, these places should not have any severe deficiencies which are associated with endangerment of patients. It doesn't appear that we were able to find information about this nursing home's deficiencies. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-plus

This high end facility also excelled in the area of long-term care, where we gave it a score of A+. Very few facilities performed better in this category. When nursing homes receive this kind of grade in long-term care it is usually a good sign for patient care and indicates that the place is well-staffed with nurses aids. In addition to looking at the amount of care provided by aids and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home administered the vaccine to 100 percent of its residents, which is much higher than most nursing homes. Finally, this nursing home was able to limit hospitalizations. It had only 0.01 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

Nurse Quality

Grade: A-minus

Adding to its impressive resume, this nursing home also excelled in our nursing category. In fact, we awarded it a grade of A- for that category. In computing our nursing scores, we factor in both nursing hours and the skill levels of those nurses. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can often be prevented if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: B-plus

The fourth area we graded is short-term care, where this facility was awarded a grade of B+. This rounded out a very impressive profile. Few facilities received a B+ or better in all four categories. In our short-term care assessment, we attempt to create a sound measure for rehabilitation services. In doing so, we analyze a facility's levels of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not every nursing home employs these types of nurses. However, according to the information this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we assessed the number of residents who were able to return to the community from this facility. We found that 0 percent of this nursing home's patients returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Holy Cross Health Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Holy Cross Health Center, 6.17% of Patients had Pressure Ulcers

This tells you the percent of patients that have had a pressure ulcer. Pressure ulcers are considered by many experts to be a barometer of the quality of nursing care at a nursing home. Pressure ulcers, which are also known as bed sores, are routinely the result of patients staying in one position for too long.

Minimizes Serious Falls

Grade: F

In Holy Cross Health Center, 5.16% of Patients had Serious Falls

This indicates the percentage of residents that suffered from a major fall. Falls leading to major injuries are routinely the result of lower quality nursing care. Additional nurse staffing reduces the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A+

In Holy Cross Health Center, 2.81% of Patients had UTIs

This statistic indicates the percentage of long-term stay residents who suffered from a urinary tract infection. While more infections could reflect poorly on a facility's hygiene protocols, it is problematic to compare different nursing homes due to facilities having inconsistent reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Holy Cross Health Center, 17.01% of Patients use Anti-Psychotic Medication

This is a measure of the percent of long-term care patients who are administered antipsychotic drugs. Excessive reliance on these medications may mean a facility is using these drugs to control patient behavior in situations where such drugs are not medically required. However, some facilities may need to rely on these medications due to an increased number of patients with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Holy Cross Health Center, 16.61% of Patients use Anti-Anxiety Medication

This gauges the percentage of long-term residents who were administered antianxiety drugs. These drugs are used to treat residents suffering from anxiety or depression.

Managing Depression Among Residents

Grade: B-minus

In Holy Cross Health Center, 5.77% of Patients

This is the percent of patients showing signs of depression.

Appropriate Vaccine Usage

Grade: A

In Holy Cross Health Center, 95.49% of Patients

Measures the percent of long-term stay patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: B

In Holy Cross Health Center, 18.58% Percentage of Patients

This indicates the percent of residents who needed increased assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's could indicate the decline of a resident's health.

Ability to Keep Residents Mobile

Grade: A-minus

In Holy Cross Health Center, 22.17% Percentage of Residents

This datapoint is a measure of the percent of long-term care patients that were able to retain mobility.

Hospitalizations

Grade: D

In Holy Cross Health Center, 1.27 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: C

In Holy Cross Health Center, 22.17 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care.

Scores for Manchester, NH

  • Overall Rating has a grade of A-minus
  • Nurse Rating has a grade of B-plus
  • Long-term Care Rating has a grade of A
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A-plus

Looking for more options? Manchester, New Hampshire has 8 other nursing homes

Nearby Hospitals

  • Elliot HospitalAcute Care Hospitals 1.27 miles away1 Elliot Way Manchester New Hampshire 03103Voluntary non-profit - Private(603) 669-5300
  • Catholic Medical CenterAcute Care Hospitals 3.19 miles away100 Mcgregor Street Manchester New Hampshire 03102Voluntary non-profit - Private(603) 668-3545
  • Parkland Medical CenterAcute Care Hospitals 8.23 miles away1 Parkland Drive Derry New Hampshire 03038Proprietary(603) 421-2100
  • Southern Nh Medical CenterAcute Care Hospitals 15.3 miles away8 Prospect Street Nashua New Hampshire 03060Voluntary non-profit - Private(603) 577-2000
  • St Joseph HospitalAcute Care Hospitals 15.86 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000
  • New Hampshire Hosp-Psych UnitPsychiatric 16.7 miles away36 Clinton Street Concord New Hampshire 03301Government - State(603) 271-5300
  • Concord HospitalAcute Care Hospitals 17.26 miles away250 Pleasant St Concord New Hampshire 03301Voluntary non-profit - Private(603) 225-2711

Nearby Dialysis

  • Davita Manchester Dialysis2.46 miles away903 Hanover Street Manchester New Hampshire 03104Dialysis Stations: 10 (603) 621-4903
  • Manchester Kidney Center3.34 miles away1750 Elm Street Suite 100 Manchester New Hampshire 03103CMS Rating: 3 stars Dialysis Stations: 20 (603) 647-4042
  • Bedford Dialysis Davita4.59 miles away15 Constitution Dr, Suite 1c Bedford New Hampshire 03110Dialysis Stations: 13 (603) 471-1904
  • Davita Derry Dialysis6.12 miles away1 Action Blvd suite2 Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 421-9724
  • Fresenius Medical Care Londonderry6.12 miles away1f Common Drive Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 434-4517
  • Bio-Medical Applications of New Hampshire, Inc.14.03 miles away20 Cotton Road Suite 200 Nashua New Hampshire 03063Dialysis Stations: 21 (603) 577-4547
  • Fresenius Medical Care Southern Nh Dialysis Center14.7 miles away586 Nashua St Unit #20 Milford New Hampshire 03055Dialysis Stations: 13 (603) 672-6678
  • Davita Nashua Dialysis15.19 miles away38 Tyler Street Nashua New Hampshire 03061CMS Rating: 4 stars Dialysis Stations: 22 (603) 598-1665