Higher Call Nursing Center
407 Whitebird Avenue, Miami OK 74354 · (918) 674-2233 · 42.79% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Located in Miami, Oklahoma, Higher Call Nursing Center is one of just three available facilities in this area. Featuring an overall score of B, this appears to be a good facility. This grade was right in line with the city grade in Miami. The best part of this facility's impressive profile is its inspection reports. Inspection reports are discussed in the next section
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 86 Beds
CCRC :
Non profit - Church related
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
To go along with its favorable overall score, we gave this nursing home an A- for the area of inspections. Arguably the most significant factor we look at in determining our inspection ratings is deficiencies. These deficiencies are found on a nursing home's inspection reports. Nursing homes with higher grades in this area most likely dodged the more severe deficiencies involving health risks or even death. While this place had a few minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are ones found in categories G through L. This tells you that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A few relatively minor dings are not necessarily something to panic about.
Long-term Care Quality
Another one of this facility's impressive category scores came in the area of long-term care. We gave them one of our more favorable scores in that area, with a grade of B+. When facilities receive a score in this range in this category it typically means it's well-staffed and is a quality place to live on a permanent basis. Once we looked at the volume of care provided by nurses and other staff, we then looked at the nursing home's vaccination record. This nursing home vaccinated 99.31034 percent of its patients against pneumonia, which is far higher than the majority of nursing homes. Lastly, we looked at its number of hospitalizations. We found that this place had 2.07 hospitalizations per 1,000 long-term resident days.
Nurse Quality
This facility received a very good nursing grade this year as well. It received one of our better scores in that category with a grade of B+. Our nursing rating is largely associated with the nursing home's level of nurse staffing. This particular nursing home provided 3.2 hours of nursing care per resident per day. Finally, we also assessed certain nursing quality measures in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these statistics as good indicators of the quality of nursing care provided, since better care tends to reduce these problems.
Short-term Care Quality
The final category we looked at is short-term care. For this category, we gave this facility a B-. In determining our short-term care ratings, we scrutinize the facility's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other types of therapists. This grade is generally a reliable assessment of the facility's rehabilitation. Fortunately, it appear that this facility has registered nurses on staff. Not every facility employs these types of nurses. However, based on the information they provided, they do not appear to employ physical therapists. The final statistic we assessed in this area is the number of patients who were able to leave the nursing home and return home. We discovered that just 0 percent of this facility's patients were able to return home, which is below average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Higher Call Nursing Center Quality Metrics
Minimizes Pressure Ulcers
This metric tells you the percentage of long-term residents that are suffering from new or worsened pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This statistic indicates the percent of long-term patients which have sustained a fall which resulted in severe injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indication of lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This metric measures the percentage of long-term stay residents who have sustained a UTI. UTI's could be a sign of a facility with lower levels of hygiene. Nevertheless, this metric could also be skewed for certain nursing homes due to different reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of patients given antipsychotic medications. These drugs may be used for treating a variety of conditions, including cognitive disorders.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percentage of patients given antianxiety drugs. These medications are generally given to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric measures the percentage of long-term care patients who are exhibiting depressive symptoms. Many in the industry argue that this is a measure of patient quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of residents who were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that needed increased assistance with activities of daily living over time. High levels of needing for assistance with activities of daily living may be a sign of the deterioration of a resident's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric measures the percent of long-term care residents who maintained mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This indicates the number of times residents are hospitalized per thousand days of patient care. There is a correlation between avoiding hospitalizations and the overall quality of long-term care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of rehospitalizations per 1,000 days of short-term care. Keeping residents out of the hospital during rehabilitation is important to restoring the physical well-being of patients.
Percentage of Residents Rehospitalized
Lower is Better