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Higher Call Nursing Center

  • Nursing Home

Updated Jan 1, 2021 by Nick Lata

Historical Rating
Grade: B-minus
Oct 18: DNov 18: CDec 18: CJan 19: B-Feb 19: B-May 19: BJun 19: BJul 19: B+Aug 19: B+Sep 19: B+Jan 20: BMar 20: B-Apr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: BOct 20: BJan 21: B-
See Rating Overview

407 Whitebird Avenue,
Miami OK 74354

(918) 674-2233

43.72% estimated occupancy 1

Note: Data for Higher Call Nursing Center has not been updated recently. This page shows historical performance which may not be representitive of current service levels.

Higher Call Nursing Center is located in Miami, Oklahoma, a city with a population of 18,126 people. We gave this facility an overall grade of B-. A grade in this range requires some solid scores. This place seems to have a few things going for it. The best part of this facility's profile was is its inspection reports. Inspection grades are discussed in the next section.

Quick Details

  • No Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Church related

Facility Inspections

Grade: A-minus

The main reason this turned out to be a decent nursing home is that it earned an excellent inspection grade. In fact, its inspection grade was far superior to its overall score. In our inspections category, we gave it an A-. We take several aspects of a facility's inspection report into consideration in computing our inspection ratings. One critical factor is health deficiencies. You should keep in mind that the severity of deficiencies is arguably more important than the quantity of deficiencies, as some can be quite insignificant. This place was hit with 3 deficiencies on its inspection report, but fortunately none were considered severe. This means that CMS did not deem any of the deficiencies an imminent threat to patient health or safety. We should point out that deficiency-free inspections are rare in this industry.

Long-term Care Quality

Grade: B-plus

Another one of this facility's better category scores came in the category of long-term care. In that area, we gave this facility a B+. When nursing homes receive a score in this range in long-term care it generally means it has plenty of staff and is a quality place to reside on a permanent basis. Once we concluded our assessment of the volume of nursing care, we then analyzed the nursing home's vaccination statistics. This nursing home vaccinated 100 percent of its patients against pneumonia, which is an impressive figure. Pneumonia is too frequently a life threatening condition for nursing home residents so we strongly prefer when a nursing home doesn't take any chances. Finally, this nursing home was able to limit hospitalizations. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: B-minus

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. There are quite a few factors within this area. Many of these criteria reflect nurse staffing. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this place surprisingly excelled in some of the quality-based metrics we assessed. In fact, it scored well when it comes to minimizing its residents' major falls and pressure ulcers. Many consider these areas to be measures of the quality of nursing care. In many cases, the quality of nursing care is as important as the number of hours of care offered.

Short-term Care Quality

Grade: C

Turning to our final area, this nursing home received a grade of C for short-term care, which is a respectable rating. Our short-term care scores are believed to be more important for patients needing rehabilitation from their nursing home. Rehabilitation generally utilizes additional highly-skilled nursing. Skilled nursing includes not only nursing, but also physical and speech therapy, as well as other forms of therapy. Unfortunately, we were not able to find information on registered nurse or physical therapy staffing for this nursing home. Finally, we assessed the number of residents who were able to return to the community from this nursing home. We found that 0 percent of this facility's patients returned home. At most facilities, closer to half of their patients are able to return home so this figure is below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Higher Call Nursing Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A+

In Higher Call Nursing Center, 8.97% of Patients had Pressure Ulcers

This indicates the percent of patients who sustained a pressure ulcer. Pressure ulcers are skin damage resulting from remaining in one position for too long.

Minimizes Serious Falls

Grade: F

In Higher Call Nursing Center, 4.39% of Patients had Serious Falls

This statistic is an indication of the percent of long-term patients that suffered falls which resulted in major injury. Falls can arise for a variety of reasons, but excessive numbers of falls may be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A+

In Higher Call Nursing Center, 3.49% of Patients had UTIs

This figure is an indication of the percentage of long-term care residents who suffered from a UTI. Although a higher rate infections may reflect poorly on a nursing home's cleanliness, it is problematic to compare different facilities due to inconsistent reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Higher Call Nursing Center, 14.15% of Patients use Anti-Psychotic Medication

This tells you the percent of residents prescribed antipsychotic medications. These drugs are sometimes used for treating several medical conditions, including dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Higher Call Nursing Center, 24.47% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients given antianxiety medications. Antianxiety medications are administered to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: C

In Higher Call Nursing Center, 3.91% of Patients

This is the percentage of residents demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In Higher Call Nursing Center, 92.49% of Patients

This indicates the percentage of patients that were given the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A

In Higher Call Nursing Center, 14.12% Percentage of Patients

This tells you the percentage of patients that required increased assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's may be a sign of the decline of a patient's health.

Ability to Keep Residents Mobile

Grade: D

In Higher Call Nursing Center, 14.93% Percentage of Residents

This tells you the percentage of patients who were able to retain mobility over time. Preserving mobility is usually a great sign for residents' well-being.


Grade: C

In Higher Call Nursing Center, 1.77 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per 1,000 days of care. There is generally a correlation between having fewer hospitalizations and the overall quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: A

In Higher Call Nursing Center, 14.93 Percentage of Residents Rehospitalized

This metric is a measure of the number of rehospitalizations per 1,000 days of short-term patient care. Minimizing rehospitalizations during rehabilitation is critical to restoring the physical well-being of residents.

Nearby Hospitals

  • Integris Miami HospitalAcute Care Hospitals 7.68 miles away200 Second Avenue Southwest Miami Oklahoma 74355Voluntary non-profit - Other(918) 542-6611
  • Mercy Hospital ColumbusCritical Access Hospitals 15.39 miles away220 N Pennsylvania Avenue Columbus Kansas 66725Voluntary non-profit - Church(620) 429-2545
  • Freeman Health System - Freeman WestAcute Care Hospitals 15.93 miles away1102 West 32nd Street Joplin Missouri 64804Voluntary non-profit - Private(417) 347-1111
  • Mercy Hospital JoplinAcute Care Hospitals 16.17 miles away100 Mercy Way Joplin Missouri 64804Voluntary non-profit - Church(417) 781-2727

Nearby Dialysis

  • Heartland Miami Dx Llp5.57 miles away2111 Denver Harner Dr Miami Oklahoma 74354Dialysis Stations: 12 (918) 540-2700
  • Davita - Tri-State Dialysis6.05 miles away2510 N Main Miami Oklahoma 74354Dialysis Stations: 18 (918) 540-1827
  • Fmc - Joplin East16.24 miles away522 West 32nd St Suite B Joplin Missouri 64804Dialysis Stations: 24 (417) 782-4055
  • Freeman Nephrology & Dialysis Center17.02 miles away932 E 34th St Joplin Missouri 64804Dialysis Stations: 17 (417) 347-8330