Higher Call Nursing Center: Nursing Home OverviewSkip to content

Higher Call Nursing Center

  • Nursing Home

Updated Jan 1, 2021 by Nick Reese

Historical Rating
Grade: B
Oct 18: DNov 18: CDec 18: CJan 19: B-Feb 19: B-May 19: BJun 19: BJul 19: B+Aug 19: B+Sep 19: B+Jan 20: BMar 20: B-Apr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: BOct 20: BNov 20: BJan 21: B
See Rating Overview

407 Whitebird Avenue,
Miami OK 74354

43.72% estimated occupancy 1

Note: Data for Higher Call Nursing Center has not been updated recently. This page shows historical performance which may not be representitive of current service levels.

Higher Call Nursing Center is located in Miami, Oklahoma, a city with a population of 18,126 people. We gave this facility an overall grade of B. A grade in this range requires quality scores in most areas. This place definitely has plenty going for it. This nursing home's strong profile was highlighted by its inspection rating, which we will address in the next section.

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Quick Details

  • No Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Church related

Facility Inspections

Grade: A-minus

In addition to performing well in its overall grade, this facility performed at an even higher level in the area of inspections. In fact, it received a nearly flawless inspection report this year. As a result, it received one of our highest grades in that category with a score of A-. Arguably the most significant factor we look at in determining our inspection grades is deficiencies. These deficiencies are found on a facility's inspection reports. Places with higher grades in this category typically avoided the more severe deficiencies involving patient abuse or death. Although this place had some deficiencies on its government inspection report, none were serious based on CMS' deficiency scale. A few minor deficiencies are not necessarily something to panic about.

Long-term Care Quality

Grade: B-plus

This nursing home was given an impressive long-term care score as well. We awarded it one of our better grades in that area with a score of B+. Facilities that do well in long-term care typically provide patients with closer supervision and stay on top of routine healthcare services. One of the factors we considered on top of nursing hours is vaccines. This facility administered the pneumonia vaccination to 100 percent of its residents. Vaccination is a proven method to minimize unnecessary hospitalizations for the nursing home population. Clearly, this nursing home is doing something right in this area as it was able to keep its patients out of the hospital. It had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: B-minus

This facility's next best category was its nursing grade, where it received a grade of B-. While this didn't quite match its scores in some of the categories discussed above, this is still a decent score. Our nursing rating looks at the nursing home's level of nurse staffing. We look at both the levels of training of those nurses as well as the number of hours spent with patients. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this place fared better in some of the quality measures we looked at. It scored well in terms of minimizing its residents' major falls and pressure ulcers.

Short-term Care Quality

Grade: C

Switching gears to our final area, this nursing home received an acceptable short-term care grade of C. In determining our short-term care ratings, we analyze the facility's skilled nursing services, including those performed by registered nurses, speech therapists, physical therapists and other types of therapists. The purpose is to formulate a scale for comparing the rehabilitation services of various facilities. Unfortunately, we were not able to locate information on registered nurse or physical therapy staffing for this nursing home. Finally, we considered the percentage of residents who were able to return to the community from this facility. We found that 0 percent of this facility's residents returned home. At most nursing homes, closer to half of their residents are able to return home so this figure is below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Higher Call Nursing Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A+

In Higher Call Nursing Center, 0% of Patients had Pressure Ulcers

This is the percentage of residents that have had a pressure ulcer. Pressure ulcers, also called bed sores, are often the result of residents not being moved frequently enough. Better nursing care can reduce the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: F

In Higher Call Nursing Center, 9.22% of Patients had Serious Falls

This is the percent of residents who sustained a major fall. Falls leading to major injury are routinely linked to lower levels of patient supervision. More supervision limits the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: A+

In Higher Call Nursing Center, 0% of Patients had UTIs

This figure is an indication of the percentage of long-term residents who have sustained a urinary tract infection. Although a higher rate infections may reflect poorly on a facility's cleanliness, it can be problematic to compare between nursing homes due to inconsistent reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Higher Call Nursing Center, 24.81% of Patients use Anti-Psychotic Medication

This figure gauges the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic medications play an important role in caring for many residents, it is important to confirm these medications are being used appropriately. In limited situations, increased usage of these drugs may mean a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Higher Call Nursing Center, 54.44% of Patients use Anti-Anxiety Medication

This is the percent of patients given antianxiety medications. Antianxiety medications are administered to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-minus

In Higher Call Nursing Center, 6.47% of Patients

This metric is a measure of the percentage of long-term stay residents who are demonstrating depressive symptoms. Many in the industry would argue this is a reliable measure of quality of life.

Appropriate Vaccine Usage

Grade: B

In Higher Call Nursing Center, 97.47% of Patients

This indicates the percent of patients that were administered the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: A

In Higher Call Nursing Center, 8.7% of Patients

This metric is a measure of the percentage of long-term care residents that needed increased assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some believe this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: C

In Higher Call Nursing Center, 9.41% of Residents

This tells you the percentage of patients that remained mobile levels over time. Retaining mobility can be a great sign for residents' well-being.


Grade: B

In Higher Call Nursing Center, 0.01 Hospitalizations per 1,000 resident days

This datapoint is a measure of the number of hospitalizations per thousand days of patient care. Keeping residents out of the hospital is key to preserving the physical health of nursing home patients.

Short-term Care: Rehospitalizations

Grade: A-minus

In Higher Call Nursing Center, 9.41% of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Nearby Hospitals

  • Integris Miami HospitalAcute Care Hospitals 7.68 miles away200 Second Avenue Southwest Miami Oklahoma 74355Voluntary non-profit - Other(918) 542-6611
  • Mercy Hospital ColumbusCritical Access Hospitals 15.39 miles away220 N Pennsylvania Avenue Columbus Kansas 66725Voluntary non-profit - Church(620) 429-2545
  • Freeman Health System - Freeman WestAcute Care Hospitals 15.93 miles away1102 West 32nd Street Joplin Missouri 64804Voluntary non-profit - Private(417) 347-1111
  • Mercy Hospital JoplinAcute Care Hospitals 16.17 miles away100 Mercy Way Joplin Missouri 64804Voluntary non-profit - Church(417) 781-2727

Nearby Dialysis

  • Heartland Miami Dx Llp5.57 miles away2111 Denver Harner Dr Miami Oklahoma 74354Dialysis Stations: 12 (918) 540-2700
  • Davita - Tri-State Dialysis6.05 miles away2510 N Main Miami Oklahoma 74354Dialysis Stations: 18 (918) 540-1827
  • Fmc - Joplin East16.24 miles away522 West 32nd St Suite B Joplin Missouri 64804Dialysis Stations: 24 (417) 782-4055
  • Freeman Nephrology & Dialysis Center17.02 miles away932 E 34th St Joplin Missouri 64804Dialysis Stations: 17 (417) 347-8330