Heritage Oaks Nursing and Rehabilitation Center: Nursing Home OverviewSkip to content

Heritage Oaks Nursing and Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: DMar 22: CApr 22: CMay 22: DJun 22: DAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: CApr 23: CJun 23: CJul 23: CAug 23: CSep 23: COct 23: CNov 23: C
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Heritage Oaks Nursing and Rehabilitation Center's website

5301 University Ave,
Lubbock TX 79413

(806) 795-8792

74.52% estimated occupancy 1

Heritage Oaks Nursing and Rehabilitation Center is a large facility located in Lubbock, Texas. This nursing home a middle of the pack overall grade of C, making it one of the five highest graded nursing homes in the city. Based on our analysis, this facility ought to meet the needs of many people. One of the major highlights of this facility's profile is its exemplary inspection score, which is addressed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

The main reason this nursing home received a decent overall grade is its impeccable health inspections in recent years. We gave it one of our better scores in that area, with an A. This is a notably better score than the place's overall score, which was decent but certainly not elite. Inspection scores account for several factors included in a facility's inspection report. One key criteria we rely on is the quantity and severity of deficiencies. Nursing homes with higher scores in this category usually have few severe deficiencies. While this nursing home had some deficiencies on its government inspection report, none of them were severe based on CMS' scale. A few minor deficiencies should not stop you from considering a nursing home.

Long-term Care Quality

Grade: B

Another one of this nursing home's higher category scores was in the category of long-term care. In that category, we awarded this facility a grade of B. When nursing homes receive a score in this range in long-term care it generally means it's well-staffed and is a quality place to live on a permanent basis. In addition to looking at the amount of care provided by nurses and other staff, we looked at the number of residents vaccinated against pneumonia. This facility gave the vaccine to 100 percent of its patients, which is higher than most nursing homes. Clearly, this place is doing something right in this area as it was able to keep its residents out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: C

The next best area we awarded this nursing home in any area came in the area of short-term care, where we gave it a grade of C. Short-term care grades are typically used to grade a facility's rehabilitation services To have high-end rehabilitation services, nursing homes generally must offer higher levels of skilled nursing services. These types of services include registered nurses, physical therapists, respiratory therapists and other highly skilled individuals. In this facility's case, we were surprised to learn that it actually provides less registered nurse and physical therapist hours per patient than a typical facility. The hope is that this does not adversely affect the quality of care. The last statistic we looked at in this area is the percentage of residents that were able to return home from the facility. We found that just 5.1 percent of this facility's residents returned home. This figure was below the national average.

Nurse Quality

Grade: F

Turning to our next area, this nursing home really did not fare very well. With an abysmal grade of F in nursing, this was its poorest category grade. We assessed the licensure of nurses working for the nursing home, as well as the quantity of hours the nurses were with patients, in determining our rating in this category. This particular nursing home provided just 0.3 hours of nursing care per patient daily. This statistic is far below the national average. On top of rating below average in nursing hours per resident, this place also had poor scores in the quality-based metrics we looked at in calculating our nursing grades. We looked at the percent of residents sustaining major falls and pressure ulcers. This nursing home was at about 150 percent of the national average in both of these data points. This is a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. These scores helped pull down this nursing home's nursing grade quite a bit.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Oaks Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heritage Oaks Nursing and Rehabilitation Center, 10.8% of Patients had Pressure Ulcers

This datapoint indicates the percent of long-term care residents which suffered from pressure ulcers. We've found that pressure ulcers are a great barometer of the quality of nursing care a facility provides.

Minimizes Serious Falls

Grade: C

In Heritage Oaks Nursing and Rehabilitation Center, 5.12% of Patients had Serious Falls

This indicates the percentage of residents who suffered from a major fall. Falls leading to major injury are considered by many experts to be a measure of nursing care . Falls are often caused by lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 1.12% of Patients had UTIs

This indicates the percent of patients who suffered from a urinary tract infection. These infections are sometimes linked to insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Heritage Oaks Nursing and Rehabilitation Center, 7.37% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents prescribed antipsychotic medications. These drugs may be used for several medical conditions, including dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Oaks Nursing and Rehabilitation Center, 23.19% of Patients use Anti-Anxiety Medication

This datapoint measures the percentage of long-term stay residents taking antianxiety medications.

Managing Depression Among Residents

Grade: B

In Heritage Oaks Nursing and Rehabilitation Center, 3.27% of Patients

This is the percentage of patients who are exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Heritage Oaks Nursing and Rehabilitation Center, 99.2% of Patients

This metric is a measure of the percentage of long-term residents who were administered the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home residents, making these vaccines indispensable.

Residents Maintain Autonomy

Grade: A-minus

In Heritage Oaks Nursing and Rehabilitation Center, 10.87% of Patients

This tells you the percent of residents who needed additional assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's may be a sign of the deterioration of a patient's well-being.

Ability to Keep Residents Mobile

Grade: C

In Heritage Oaks Nursing and Rehabilitation Center, 10.12% of Residents

This datapoint measures the percentage of long-term care patients who retained mobility levels. Many in the industry argue that the ability to move around is vital to residents' physical and mental well-being.

Hospitalizations

Grade: D

In Heritage Oaks Nursing and Rehabilitation Center, 0.04 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Heritage Oaks Nursing and Rehabilitation Center, 10.12% of Residents Rehospitalized

This metric is a measure of the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 10.86% of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heritage Oaks Nursing and Rehabilitation Center, 84.54% of Resident

This is the percent of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with activities of daily living generally correlates with successful rehabilitation.

Scores for Lubbock, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of B-plus

Looking for more options? Lubbock, Texas has 13 other nursing homes

Nearby Hospitals

  • Grace Medical CenterAcute Care Hospitals 0.23 miles away2412 50th St Lubbock Texas 79412Voluntary non-profit - Other(806) 788-4100
  • Covenant Medical CenterAcute Care Hospitals 2.56 miles away3615 19th Street Lubbock Texas 79410Voluntary non-profit - Church(806) 725-4431
  • Covenant Childrens HospitalChildrens 2.62 miles away4015 22nd Place Lubbock Texas 79410Voluntary non-profit - Private(806) 725-7975
  • University Medical CenterAcute Care Hospitals 3.18 miles away602 Indiana Avenue Lubbock Texas 79415Government - Hospital District or Authority(806) 775-8200
  • Lubbock Heart Hospital LpAcute Care Hospitals 4.67 miles away4810 North Loop 289 Lubbock Texas 79416Proprietary(806) 687-7777

Nearby Dialysis

  • Fresenius Medical Care Lubbock1.85 miles away2710 Avenue Q Lubbock Texas 79411CMS Rating: 4 stars Dialysis Stations: 34 (806) 744-1252
  • Bio Medical Applications of Texas, Inc1.95 miles away8704 University Ave Lubbock Texas 79423Dialysis Stations: 13 (806) 748-0002
  • Dialysis Center of Lubbock2.37 miles away6630 Quaker Ave Suite 102 Lubbock Texas 79413CMS Rating: 2 stars Dialysis Stations: 29 (806) 793-1414
  • Us Renal Care Kidney Center of Lubbock2.58 miles away3801 21st Street Suite 100 Lubbock Texas 79410CMS Rating: 3 stars Dialysis Stations: 28 (806) 771-9933
  • Lubbock Dialysis Center-Redbud4.11 miles away1126 Slide Rd. Suite 4-A Lubbock Texas 79416CMS Rating: 2 stars Dialysis Stations: 40 (806) 785-6285
  • Innovative Dialysis Center of Lubbock, LLC4.85 miles away1826 Parkway Dr Lubbock Texas 79403Dialysis Stations: 13 (806) 747-1366