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Heritage Oaks Nursing and Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: D
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: DMar 22: CApr 22: CMay 22: DJun 22: DAug 22: DSep 22: D
See Rating Overview
Heritage Oaks Nursing and Rehabilitation Center's website

5301 University Ave,
Lubbock TX 79413

(806) 795-8792

61.57% estimated occupancy 1

Heritage Oaks Nursing and Rehabilitation Center is a large government-owned nursing home in Lubbock, Texas. Featuring an overall rating of D, this is a relatively poor nursing home. Based on our analysis, this nursing home may not be the best fit for most people. If you aren't deterred by this facility's report card, feel free to continue reading to find out about its category scores. Inspection reports are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Government - Hospital district
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: B-plus

Although we didn't give this facility a good overall grade, we actually gave it a relatively strong grade in the category of inspections, where it earned a grade of B+. We weigh several aspects of a nursing home's inspection report in computing these inspection ratings. One of those factors is health deficiencies. You should keep in mind that the severity of deficiencies is usually more important than the quantity of deficiencies, as some deficiencies can be relatively insignificant. This place was hit with 2 deficiencies on its inspection report, but none of the deficiencies were considered to be severe. This means that CMS didn't deem any of these deficiencies an immediate threat to resident health or safety. A few minor deficiencies aren't necessarily the end of the world.

Long-term Care Quality

Grade: B-minus

We also gave this facility a decent grade in the category of long-term care, where it received a grade of B-. For residents looking for a permanent place to live as opposed to rehabilitation, long-term care grades are an important measure. One of the statistics we considered on top of nurse's aid hours is vaccines. Fortunately, this nursing home provided the pneumonia vaccine to 99.6633 percent of its residents. This facility keeps its patients out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Short-term Care Quality

Grade: D

We awarded this nursing home a grade of just D for our short-term care grade. This is not an impressive grade. In determining these short-term care scores, we quantify the nursing home's skilled nursing services, such as those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. The purpose is to devise a measure for sizing up the rehabilitation services of different nursing homes. Given its abysmal rating in this category, we weren't shocked to learn that this place offered substantially fewer physical therapist and registered nurse hours per resident than most nursing homes. The final statistic we considered in this area is the percentage of patients who were able to leave the nursing home and return to the community. We discovered that just 0 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar statistics sunk this nursing home's short-term care grade.

Nurse Quality

Grade: D

Moving on to our final area, we gave this nursing home a grade of D in nursing. This is the facility's weakest category grade. There are several data points within this grade. Many of these criteria are tied to the quantity of nurse staffing. This place provided just 0.3 hours of nursing care per resident daily. This statistic is far below the national average. Lastly, we also assessed some nursing quality measures in determining our nursing grades. This nursing home fared well when it comes to avoiding pressure ulcers and major falls. We consider these metrics to be reliable measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Oaks Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Heritage Oaks Nursing and Rehabilitation Center, 7.79% of Patients had Pressure Ulcers

This metric gauges the percent of long-term patients that suffer from pressure ulcers. We have found that pressure ulcers are a reliable indicator of nursing care quality.

Minimizes Serious Falls

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 3.33% of Patients had Serious Falls

This figure gauges the percentage of long-term care residents that have sustained a fall which resulted in major injury. Falls can arise for a variety of reasons, but high rates of major falls may be an indication of poor nursing care.

Minimizes Urinary Tract Infections

Grade: A

In Heritage Oaks Nursing and Rehabilitation Center, 1.51% of Patients had UTIs

This figure indicates the percent of long-term patients who have suffered from UTI's. UTI's may be a sign of lower quality nursing care. However, this datapoint can be misleading for some facilities due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Heritage Oaks Nursing and Rehabilitation Center, 11.48% of Patients use Anti-Psychotic Medication

This indicates the percent of residents given antipsychotic medications. These medications are used to treat several medical conditions, such as cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Heritage Oaks Nursing and Rehabilitation Center, 22.56% of Patients use Anti-Anxiety Medication

This tells you the percent of residents who were prescribed antianxiety drugs. These drugs are commonly prescribed to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: B

In Heritage Oaks Nursing and Rehabilitation Center, 4.81% of Patients

This tells you the percent of patients who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 94.64% of Patients

This metric measures the percent of long-term care patients who were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines critical to patient care.

Residents Maintain Autonomy

Grade: A-plus

In Heritage Oaks Nursing and Rehabilitation Center, 17.1% Percentage of Patients

This metric is a measure of the percentage of long-term stay patients that required increased assistance with activities of daily living over time. ADL's include activities such as taking medications and bathing.

Ability to Keep Residents Mobile

Grade: D

In Heritage Oaks Nursing and Rehabilitation Center, 16.36% Percentage of Residents

This datapoint is a measure of the percentage of long-term stay residents who were able to retain mobility. Many in the industry would argue that mobility is critical to residents' health.

Hospitalizations

Grade: B-minus

In Heritage Oaks Nursing and Rehabilitation Center, 1.67 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care. There is usually a correlation between having fewer hospitalizations and the quality of care.

Short-term Care: Rehospitalizations

Grade: A

In Heritage Oaks Nursing and Rehabilitation Center, 16.36 Percentage of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per thousand days of short-term patient care. Minimizing rehospitalizations during rehabilitation is important to restoring the physical abilities of residents.

Short-term Care: ER Visits

Grade: A-plus

In Heritage Oaks Nursing and Rehabilitation Center, 11.4 Percentage of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Heritage Oaks Nursing and Rehabilitation Center, 66.86% Percentage of Resident

This is the percent of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with activities of daily living generally correlates with successful rehabilitation.

Scores for Lubbock, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A-minus

Looking for more options? Lubbock, Texas has 13 other nursing homes

Nearby Hospitals

  • Grace Medical CenterAcute Care Hospitals 0.23 miles away2412 50th St Lubbock Texas 79412Voluntary non-profit - Other(806) 788-4100
  • Covenant Medical CenterAcute Care Hospitals 2.56 miles away3615 19th Street Lubbock Texas 79410Voluntary non-profit - Church(806) 725-4431
  • Covenant Childrens HospitalChildrens 2.62 miles away4015 22nd Place Lubbock Texas 79410Voluntary non-profit - Private(806) 725-7975
  • University Medical CenterAcute Care Hospitals 3.18 miles away602 Indiana Avenue Lubbock Texas 79415Government - Hospital District or Authority(806) 775-8200
  • Lubbock Heart Hospital LpAcute Care Hospitals 4.67 miles away4810 North Loop 289 Lubbock Texas 79416Proprietary(806) 687-7777

Nearby Dialysis

  • Fresenius Medical Care Lubbock1.85 miles away2710 Avenue Q Lubbock Texas 79411CMS Rating: 4 stars Dialysis Stations: 34 (806) 744-1252
  • Bio Medical Applications of Texas, Inc1.95 miles away8704 University Ave Lubbock Texas 79423Dialysis Stations: 13 (806) 748-0002
  • Dialysis Center of Lubbock2.37 miles away6630 Quaker Ave Suite 102 Lubbock Texas 79413CMS Rating: 2 stars Dialysis Stations: 29 (806) 793-1414
  • Us Renal Care Kidney Center of Lubbock2.58 miles away3801 21st Street Suite 100 Lubbock Texas 79410CMS Rating: 3 stars Dialysis Stations: 28 (806) 771-9933
  • Lubbock Dialysis Center-Redbud4.11 miles away1126 Slide Rd. Suite 4-A Lubbock Texas 79416CMS Rating: 2 stars Dialysis Stations: 40 (806) 785-6285
  • Innovative Dialysis Center of Lubbock, LLC4.85 miles away1826 Parkway Dr Lubbock Texas 79403Dialysis Stations: 13 (806) 747-1366