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Heritage Oaks Nursing and Rehabilitation Center

  • Nursing Home
  • Memory Care

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: DMar 22: CApr 22: CMay 22: DJun 22: DAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: CApr 23: C
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Heritage Oaks Nursing and Rehabilitation Center's website

5301 University Ave,
Lubbock TX 79413

(806) 795-8792

67.23% estimated occupancy 1

Heritage Oaks Nursing and Rehabilitation Center is a large facility located in Lubbock, Texas. This isn't a bad facility with a C overall grade. This grade is right in line with the city grade in Lubbock. Based on our assessment, this facility ought to meet the needs of many people. One of the highlights of this nursing home's report card is its impressive inspection grade, which is addressed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A-minus

This facility earned a solid overall grade as described above, but we really wanted to point out its nearly flawless health inspection reports in recent years. We awarded them an A- in this category. We take several aspects of a facility's inspection report into consideration in computing these inspection ratings. One key factor is health deficiencies. You should keep in mind that the severity of deficiencies is arguably more important than the quantity of deficiencies, as some end up being quite insignificant. Although this nursing home had a few deficiencies on its report, none were serious based on CMS' scale. A few minor deficiencies should not stop you from considering a nursing home.

Long-term Care Quality

Grade: B

Another one of this nursing home's better category grades came in the area of long-term care. In that category, we gave this nursing home a grade of B. Facilities that receive this kind of grade in long-term care typically provide consistent around the clock care to make sure residents are well cared for. On top of considering the amount of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home provided the vaccine to 100 percent of its patients. Vaccines are vital to keeping patients healthy. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its residents out of the hospital. In fact, it had only 0.03 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: D

This facility's second lowest score was short-term care, where it earned a grade of just D in that category. This is a well below average grade. Short-term care grades are based in part on the facility's quantity of skilled skilled healthcare professionals. This includes a broad spectrum of services, spanning from registered nurses to physical and speech therapists, not to mention other types of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Finally, we considered the number of residents that ultimately were able to return home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 0 percent of this facility's patients were able to return home.

Nurse Quality

Grade: F

Switching gears to the next area, this nursing home did not perform very well. Due to a bottom of the barrel grade of F in nursing, this is this nursing home's worst area. Our nursing score assesses several data points, but the main consideration is the level of nurse hours spent with patients. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, we also looked at some nursing quality measures in determining our nursing scores. This place performed well in terms of minimizing its residents' pressure ulcers and major falls.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Oaks Nursing and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Heritage Oaks Nursing and Rehabilitation Center, 7.17% of Patients had Pressure Ulcers

This datapoint is a measure of the percentage of long-term stay patients that suffer from new or worsened pressure ulcers . We bake this statistic into both nursing and long-term care grades.

Minimizes Serious Falls

Grade: C

In Heritage Oaks Nursing and Rehabilitation Center, 3.38% of Patients had Serious Falls

This is the percentage of residents who have had a major fall. Falls leading to severe injuries are considered by many experts to be a measure of the quality of nursing care . Major falls are routinely the result of poor nursing care.

Minimizes Urinary Tract Infections

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 1.52% of Patients had UTIs

This metric gauges the percent of long-term patients that suffered from a urinary tract infection. UTI's could be a sign of lower quality nursing care. However, this metric may be skewed for certain nursing homes due to different reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Heritage Oaks Nursing and Rehabilitation Center, 10.14% of Patients use Anti-Psychotic Medication

This tells you the percentage of patients prescribed antipsychotic medications. While antipsychotic drugs may be vital to many residents, it is important to make sure these drugs are being used only where medically required. In some cases, high levels of antipsychotic drug use may indicate a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Oaks Nursing and Rehabilitation Center, 22.67% of Patients use Anti-Anxiety Medication

This tells you the percentage of long-term patients which are administered antianxiety medication. These medications are used to treat patients experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B-minus

In Heritage Oaks Nursing and Rehabilitation Center, 4.84% of Patients

This indicates the percentage of residents who are demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 93.69% of Patients

This tells you the percent of residents who received the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: A-plus

In Heritage Oaks Nursing and Rehabilitation Center, 17.58% Percentage of Patients

This tells you the percentage of patients who needed more assistance with activities of daily living over time. High levels of needing for assistance with activities of daily living may be a sign of the erosion of a patient's health.

Ability to Keep Residents Mobile

Grade: F

In Heritage Oaks Nursing and Rehabilitation Center, 13.47% Percentage of Residents

This tells you the percent of residents who were able to retain mobility over time. Retaining mobility is often a great sign for residents' well-being.

Hospitalizations

Grade: C

In Heritage Oaks Nursing and Rehabilitation Center, 1.89 Hospitalizations per 1,000 resident days

This metric is a measure of the number of times residents are hospitalized per thousand days of patient care. Staying out of the hospital is key to preserving the physical well-being of residents.

Short-term Care: Rehospitalizations

Grade: A-plus

In Heritage Oaks Nursing and Rehabilitation Center, 13.47 Percentage of Residents Rehospitalized

This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term resident care. Staying out of the hospital during rehabilitation is critical to restoring the physical well-being of patients.

Short-term Care: ER Visits

Grade: D

In Heritage Oaks Nursing and Rehabilitation Center, 11.91 Percentage of Patients

This datapoint measures the number of times residents are sent to the emergency room per thousand days of short-term patient care. Avoiding emergency medical situations is one way to gauge the well-being of patients during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Heritage Oaks Nursing and Rehabilitation Center, 66.29% Percentage of Resident

Measures the percentage of short-term stay residents that experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue this is a reliable measure of a nursing home's rehabilitation services.

Scores for Lubbock, TX

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A-minus

Looking for more options? Lubbock, Texas has 3 other nursing homes

Nearby Hospitals

  • Grace Medical CenterAcute Care Hospitals 0.23 miles away2412 50th St Lubbock Texas 79412Voluntary non-profit - Other(806) 788-4100
  • Covenant Medical CenterAcute Care Hospitals 2.56 miles away3615 19th Street Lubbock Texas 79410Voluntary non-profit - Church(806) 725-4431
  • Covenant Childrens HospitalChildrens 2.62 miles away4015 22nd Place Lubbock Texas 79410Voluntary non-profit - Private(806) 725-7975
  • University Medical CenterAcute Care Hospitals 3.18 miles away602 Indiana Avenue Lubbock Texas 79415Government - Hospital District or Authority(806) 775-8200
  • Lubbock Heart Hospital LpAcute Care Hospitals 4.67 miles away4810 North Loop 289 Lubbock Texas 79416Proprietary(806) 687-7777

Nearby Dialysis

  • Fresenius Medical Care Lubbock1.85 miles away2710 Avenue Q Lubbock Texas 79411CMS Rating: 4 stars Dialysis Stations: 34 (806) 744-1252
  • Bio Medical Applications of Texas, Inc1.95 miles away8704 University Ave Lubbock Texas 79423Dialysis Stations: 13 (806) 748-0002
  • Dialysis Center of Lubbock2.37 miles away6630 Quaker Ave Suite 102 Lubbock Texas 79413CMS Rating: 2 stars Dialysis Stations: 29 (806) 793-1414
  • Us Renal Care Kidney Center of Lubbock2.58 miles away3801 21st Street Suite 100 Lubbock Texas 79410CMS Rating: 3 stars Dialysis Stations: 28 (806) 771-9933
  • Lubbock Dialysis Center-Redbud4.11 miles away1126 Slide Rd. Suite 4-A Lubbock Texas 79416CMS Rating: 2 stars Dialysis Stations: 40 (806) 785-6285
  • Innovative Dialysis Center of Lubbock, LLC4.85 miles away1826 Parkway Dr Lubbock Texas 79403Dialysis Stations: 13 (806) 747-1366