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Heritage Manor West

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: D
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMar 19: DApr 19: DMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: DMar 20: DApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: CJan 21: DFeb 21: DMar 21: DApr 21: BMay 21: BJun 21: B+Jul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: D
See Rating Overview
Heritage Manor West's website

7060 Cottonwood Blvd,
Shreveport LA 71129

(318) 686-1400

61.64% estimated occupancy 1

Heritage Manor West is in Shreveport, Louisiana. This facility was awarded an uninspiring overall grade of D, which is a relatively poor score. As far as we can see, we would struggle to recommend this facility. Despite all this, one of the few highlights of this nursing home's report card is its impressive inspection score. You can continue reading to learn more about inspections and other category grades

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
More:
April
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May
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December
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January
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February
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Facility Inspections

Grade: A

While we were not very complementary of this nursing home's overall grade, it actually received a very impressive inspection report this year. In fact, it received a nearly flawless inspection report this year. As a result, it earned one of our best grades in that category with an A. Inspection ratings are based on several datapoints located in the a nursing home's recent inspection reports. Deficiencies are an important thing to look for on these reports. Most importantly, you should avoid facilities that have severe deficiencies linked to endangerment of patients. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. In spite of this deficiency, this nursing home still received a relatively favorable inspection report.

Long-term Care Quality

Grade: B-minus

This nursing home was awarded its next highest category score in the category of long-term care. We gave this nursing home a B- in this category, which is a decent score. For long-term care residents, the nursing home's primary objective is to maintain patients' quality of life and keep them safe. Once we concluded our assessment of the volume of care provided by nurses, we then looked at the nursing home's vaccination record. We were pleased to learn that this nursing home vaccinates 99.631 percent of its residents for pneumonia. This place was able to keep its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: F

We also wanted to point out that this nursing home received an F for its nursing grade. The nursing rating features numerous datapoints. The most heavily weighted variable is the quantity of hours nurses spent with residents. This nursing home provides 0.4 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Finally, we also looked at some nursing quality measures in computing our nursing ratings. This place performed well when it comes to minimizing its residents' pressure ulcers and major falls.

Short-term Care Quality

Grade: F

The next category we scored is short-term care, in which this nursing home was given a poor grade in this category also. It received an F in this area, which is obviously a major disappointment. With our short-term care score, we try to craft a fair barometer for rehabilitation services. In doing so, we look at the nursing home's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Not surprisingly, we discovered that this facility provides substantially less physical therapist and registered nurse hours per resident than the typical nursing home. The final item we assessed in this category is the number of residents who were able to return home from the nursing home. This nursing home struggled quite a bit in this area as well, with just 4.2 percent of its residents returning home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Manor West Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heritage Manor West, 9.76% of Patients had Pressure Ulcers

This tells you the percentage of patients that sustained a pressure ulcer. Pressure ulcers are considered to be an indicator of nursing care at a nursing home. Pressure ulcers, which are also referred to as bed sores, are routinely caused by residents staying in one position for too long.

Minimizes Serious Falls

Grade: D

In Heritage Manor West, 3.46% of Patients had Serious Falls

This metric indicates the percentage of long-term residents who suffered falls resulting in severe injury. Falls can arise for a variety of reasons, but high rates of major falls could be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-minus

In Heritage Manor West, 2.79% of Patients had UTIs

This datapoint is a measure of the percentage of long-term residents who have had a UTI. Although more infections could reflect poorly on a nursing home's hygiene protocols, it can be problematic to compare different nursing homes due to nursing homes having inconsistent reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Heritage Manor West, 16.28% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents prescribed antipsychotic drugs. While antipsychotic medications may be vital to many residents, it is important to ensure these medications are being used only where medically required. In some cases, excessive reliance on these medications may suggest that a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Heritage Manor West, 22.6% of Patients use Anti-Anxiety Medication

This metric is an indication of the percentage of long-term stay residents receiving antianxiety drugs.

Managing Depression Among Residents

Grade: B

In Heritage Manor West, 1.48% of Patients

This indicates the percent of residents showing depressive symptoms.

Appropriate Vaccine Usage

Grade: A-minus

In Heritage Manor West, 89.54% of Patients

This is a measure of the percent of long-term care residents that were administered the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home residents, making these vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: B

In Heritage Manor West, 17.84% Percentage of Patients

This is a measure of the percentage of long-term stay residents that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and using the bathroom. Many in the industry would argue that this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: F

In Heritage Manor West, 15.38% Percentage of Residents

This tells you the percent of patients that retained mobility levels over time. Optimizing mobility is often a good sign for residents' health.

Hospitalizations

Grade: B-minus

In Heritage Manor West, 2.05 Hospitalizations per 1,000 resident days

This metric measures the number of hospitalizations per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-plus

In Heritage Manor West, 15.38 Percentage of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A

In Heritage Manor West, 12.77 Percentage of Patients

Measures the number of emergency room visits per thousand days of short-term care. Staying out of the emergency room is one way to assess the well-being of patients during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Heritage Manor West, 64.63% Percentage of Resident

This indicates the percent of short-term residents who saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Shreveport, LA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A

Looking for more options? Shreveport, Louisiana has 20 other nursing homes

Nearby Hospitals

  • Willis Knighton Medical Center, IncAcute Care Hospitals 5.53 miles away2600 Greenwood Road Shreveport Louisiana 71103Voluntary non-profit - Private(318) 212-4000
  • Ochsner Lsu Health ShreveportAcute Care Hospitals 6.27 miles away1541 Kings Highway Shreveport Louisiana 71103Voluntary non-profit - Private(318) 675-5000
  • Christus Health Shreveport - BossierAcute Care Hospitals 7.81 miles away1453 E Bert Kouns Industrial Drive Shreveport Louisiana 71105Voluntary non-profit - Private(318) 681-5000
  • Brentwood HospitalPsychiatric 8.14 miles away1006 Highland Avenue Shreveport Louisiana 71106Proprietary(318) 678-7500

Nearby Dialysis

  • Fmcna - West Shreveport0.84 miles away4338 Pines Rd Shreveport Louisiana 71119Dialysis Stations: 19 (318) 621-0750
  • Dci - St James4.15 miles away2020 Bert Kouns Industrial Loop Shreveport Louisiana 71118Dialysis Stations: 20 (318) 683-4475
  • Fmcna - Southwest Shreveport4.36 miles away9076 Kingston Rd Shreveport Louisiana 71118CMS Rating: 4 stars Dialysis Stations: 24 (318) 683-3296
  • Davita - Red River Dialysis5.65 miles away9205 Linwood Ave Shreveport Louisiana 71106Dialysis Stations: 13 (318) 603-0548
  • Dci - Shreveport6.19 miles away1322 Kings Hwy Shreveport Louisiana 71103Dialysis Stations: 30 (318) 226-1020
  • Fmcna - Dialysis Ctr of Shreveport6.7 miles away3949 Southern Ave Shreveport Louisiana 71106Dialysis Stations: 28 (318) 869-3016
  • Fmcna - Shreveport Regional6.7 miles away1130 Kings Hwy Shreveport Louisiana 71104CMS Rating: 3 stars Dialysis Stations: 26 (318) 670-5387
  • Fmcna - South Shreveport7.04 miles away410 Ashley Ridge Blvd Shreveport Louisiana 71106CMS Rating: 3 stars Dialysis Stations: 22 (318) 868-8320