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Heritage Manor West

  • Nursing Home
  • Memory Care

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: C
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMar 19: DApr 19: DMay 19: DJun 19: DJul 19: FAug 19: FSep 19: FJan 20: DMar 20: DApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: CNov 20: CJan 21: DFeb 21: DMar 21: DApr 21: BMay 21: BJun 21: B+Jul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: C
See Rating Overview
Heritage Manor West's website

7060 Cottonwood Blvd,
Shreveport LA 71129

(318) 686-1400

63.78% estimated occupancy 1

Heritage Manor West is in Shreveport, Louisiana. This facility was awarded an overall grade of C, which is a good grade. This grade is not too far off the city grade for Shreveport, which is a B-. One of the best aspects of this facility's report card is its exemplary inspection reports, which we will address in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

In addition to being a respectable nursing home overall, this facility really excelled in the category of inspections, where it received an A. Few nursing homes performed better in this category. Arguably the most critical factor we look at in determining our inspection scores is deficiencies. Deficiencies can be found on a nursing home's recent inspection reports. Nursing homes with better grades in this area typically dodged the more severe deficiencies involving health risks or even death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Based on this, we had a generally positive view of this facility's recent inspections.

Long-term Care Quality

Grade: B-minus

We also awarded this nursing home a middle of the pack score in the area of long-term care, where we gave it a B-. Our long-term care ratings are more critical for people in need of more traditional assistance related to personal care. On top of considering the volume of care provided by aids and other staff, we analyzed the percentage of residents vaccinated for pneumonia. This nursing home vaccinated 99.044586 percent of its residents. Finally, this nursing home was also able to limit hospitalizations. Indeed, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: D

Moving on to another strength for this facility, it also received an elite nursing rating. We gave this facility an impressive grade of D. There are a number of subcategories included in this grade. Many of the subcategories are tied to staffing levels. This facility averaged a meager 0.4 hours of nursing care per patient on a daily basis. Finally, we also looked at some nursing quality measures in computing our nursing ratings. This facility performed well when it comes to minimizing its residents' pressure ulcers and major falls.

Short-term Care Quality

Grade: F

The next area we looked at was short-term care. Sadly, it received an abysmal F in this category, which is a poor grade. This is clearly a major disappointment. Our short-term care grades are believed to be more meaningful for residents needing a nursing home for rehabilitation. Rehabilitation typically requires more skilled nursing. Skilled nursing means not merely nursing services, but also physical and occupational therapy, as well as other forms of therapy. With its abysmal grade in this area, we were not surprised to learn this nursing home provided substantially fewer physical therapist and registered nurse hours per resident than most other nursing homes. The last item we considered in this category is the percentage of residents that who were able to eventually return home from the facility. This facility struggled quite a bit in this area as well, with just 4.2 percent of its patients returning home. Unfortunately, this was well below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Heritage Manor West Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Heritage Manor West, 10% of Patients had Pressure Ulcers

This is the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are considered to be a measure of nursing care . Pressure ulcers, also known as bed sores, are routinely caused by patients not being moved frequently enough.

Minimizes Serious Falls

Grade: B

In Heritage Manor West, 3.48% of Patients had Serious Falls

This indicates the percent of residents that suffered from a fall leading to severe injury.

Minimizes Urinary Tract Infections

Grade: B

In Heritage Manor West, 2.69% of Patients had UTIs

This is the percentage of patients who suffered from a urinary tract infection. These infections could be linked to poorer hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Heritage Manor West, 16.23% of Patients use Anti-Psychotic Medication

This metric tells you the percentage of long-term stay patients which were given antipsychotic drugs. Increased usage of these drugs may indicate that a nursing home is using these medications to control patient behavior in situations where such drugs aren't medically required. However, some nursing homes need to rely more on these medications due to having more patients suffering from dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Heritage Manor West, 22.29% of Patients use Anti-Anxiety Medication

This statistic is a measure of the percent of long-term residents who are administered antianxiety medication. These drugs are commonly prescribed to residents suffering from depression and anxiety.

Managing Depression Among Residents

Grade: A-minus

In Heritage Manor West, 1.51% of Patients

This is the percentage of patients exhibiting symptoms of depression. High rates of depression could be a sign a less hospitable environment.

Appropriate Vaccine Usage

Grade: B-plus

In Heritage Manor West, 85.51% of Patients

Measures the percentage of long-term patients who received the pneumonia and flu vaccines. Respiratory viruses can be deadly for nursing home residents, making these types of vaccines indispensable.

Residents Maintain Autonomy

Grade: D

In Heritage Manor West, 19.03% Percentage of Patients

This metric measures the percent of long-term stay patients that needed more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing. Many would argue that this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: D

In Heritage Manor West, 13.75% Percentage of Residents

This metric is a measure of the percentage of long-term care patients who were able to retain mobility. Many in the industry believe that mobility is important for patients mental and physical health.

Hospitalizations

Grade: B

In Heritage Manor West, 2.4 Hospitalizations per 1,000 resident days

This metric measures the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: A

In Heritage Manor West, 13.75 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term patient care. There is typically a correlation between reduced hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: D

In Heritage Manor West, 13.45 Percentage of Patients

This indicates the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Heritage Manor West, 67.8% Percentage of Resident

This indicates the percentage of short-term care patients that experienced functional improvements, such as with activities of daily living. High levels of autonomy with ADL's usually correlates with superior rehabilitation services.

Scores for Shreveport, LA

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A

Looking for more options? Shreveport, Louisiana has 15 other nursing homes

Nearby Hospitals

  • Willis Knighton Medical Center, IncAcute Care Hospitals 5.53 miles away2600 Greenwood Road Shreveport Louisiana 71103Voluntary non-profit - Private(318) 212-4000
  • Ochsner Lsu Health ShreveportAcute Care Hospitals 6.27 miles away1541 Kings Highway Shreveport Louisiana 71103Voluntary non-profit - Private(318) 675-5000
  • Christus Health Shreveport - BossierAcute Care Hospitals 7.81 miles away1453 E Bert Kouns Industrial Drive Shreveport Louisiana 71105Voluntary non-profit - Private(318) 681-5000
  • Brentwood HospitalPsychiatric 8.14 miles away1006 Highland Avenue Shreveport Louisiana 71106Proprietary(318) 678-7500

Nearby Dialysis

  • Fmcna - West Shreveport0.84 miles away4338 Pines Rd Shreveport Louisiana 71119Dialysis Stations: 19 (318) 621-0750
  • Dci - St James4.15 miles away2020 Bert Kouns Industrial Loop Shreveport Louisiana 71118Dialysis Stations: 20 (318) 683-4475
  • Fmcna - Southwest Shreveport4.36 miles away9076 Kingston Rd Shreveport Louisiana 71118CMS Rating: 4 stars Dialysis Stations: 24 (318) 683-3296
  • Davita - Red River Dialysis5.65 miles away9205 Linwood Ave Shreveport Louisiana 71106Dialysis Stations: 13 (318) 603-0548
  • Dci - Shreveport6.19 miles away1322 Kings Hwy Shreveport Louisiana 71103Dialysis Stations: 30 (318) 226-1020
  • Fmcna - Dialysis Ctr of Shreveport6.7 miles away3949 Southern Ave Shreveport Louisiana 71106Dialysis Stations: 28 (318) 869-3016
  • Fmcna - Shreveport Regional6.7 miles away1130 Kings Hwy Shreveport Louisiana 71104CMS Rating: 3 stars Dialysis Stations: 26 (318) 670-5387
  • Fmcna - South Shreveport7.04 miles away410 Ashley Ridge Blvd Shreveport Louisiana 71106CMS Rating: 3 stars Dialysis Stations: 22 (318) 868-8320

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=195447