Heritage Manor West

In addition to being a respectable nursing home overall, this facility really excelled in the category of inspections, where it received an A. Few nursing homes performed better in this category. Arguably the most critical factor we look at in determining our inspection scores is deficiencies. Deficiencies can be found on a nursing home's recent inspection reports. Nursing homes with better grades in this area typically dodged the more severe deficiencies involving health risks or even death. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Based on this, we had a generally positive view of this facility's recent inspections.

Another one of this nursing home's higher category scores was in the area of long-term care. In that area, we awarded this facility a B. It actually outpaced most nursing homes in this category. Facilities that do well in this category typically provide patients with closer supervision and stay on top of routine healthcare services. On top of considering the quantity of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This nursing home administered the vaccine to 99.380806 percent of its residents, which is very impressive. Pneumonia sadly can be a dangerous illness for nursing home residents so we like it when a facility does not leave its residents vulnerable. Finally, this place was able to limit hospitalizations. It had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

We gave this facility a grade of just D for our short-term care rating. This is not one of our better scores. In calculating these short-term care ratings, we look at the facility's skilled nursing services, including those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. The goal is to formulate a barometer for sizing up the rehabilitation services of various nursing homes. With its grade in this category, we weren't stunned to find that this facility was well below average in terms of the quantity of registered nurse and physical therapy hours provided to its patients based on the metrics we assessed. Lastly, we assessed the number of residents that were able to return home from this nursing home. This facility didn't fare well here either. In fact, we found that just 4.3 percent of this facility's patients were able to return home. This figure was quite a bit off the national average.

The last category we assessed is nursing, which ended up being this nursing home's least impressive category. It received an F in this category, which is obviously concerning. The nursing grade is based on a handful of factors, but the main consideration is the level of nurse hours spent with patients. This nursing home provided a meager 0.4 hours of nursing care per resident on a daily basis. Unfortunately, this place also had abysmal marks in some of the quality-based metrics to go along with its low nursing hours. We looked at the percentage of residents suffering pressure ulcers and we were very disappointed. This nursing home was at roughly 1.5 times the national average in this statistic. This is a bad sign when you consider that many bed sores could be avoided with better nursing care. This metric helped pull down this facility's nursing rating significantly.