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Heritage Manor South

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B-minus
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See Rating Overview
Heritage Manor South's website

9712 Mansfield Road,
Shreveport LA 71118

(318) 687-2080

64.75% estimated occupancy 1

Heritage Manor South is a facility located in Shreveport, Louisiana. This city has a population of 228,095 people. Featuring an overall score of B-, we deemed this nursing home to be one of the top ten nursing homes in the city. An overall grade in this range is typically a solid indication of a respectable facility. Based on our assessment, this facility has some redeeming qualities. The best part of this facility's profile is its stellar inspection grade. Inspection grades are discussed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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May
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August
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September
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October
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November
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December
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January
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February
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March
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Facility Inspections

Grade: A

The primary reason this facility received a decent overall grade is its impeccable health inspections in recent years. We gave them one of our better scores in that area, with an A. This is a much better grade than the facility's overall score, which was decent but not in the elite range. Our inspection scores are tied to many pieces of information located in the a nursing home's recent inspection reports. Places that receive favorable grades in this area have few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. We were not able to find information about this nursing home's deficiencies. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A

This nursing home also performed favorably in the category of long-term care, where it received a grade of A. Not many facilities fared more favorably in this area. When facilities receive this kind of grade in long-term care it is a good sign for resident care and indicates that the facility is well-staffed with nurses and aids. Once we concluded our assessment of the amount of nursing care, we then looked at the facility's vaccination data. This nursing home vaccinated 98.57143 percent of its residents against pneumonia, which is an impressive figure. Pneumonia is too frequently a deadly illness for nursing home patients so we strongly prefer when a nursing home does not take any chances. Clearly, this place is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had only 0.03 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: F

This facility's short-term care rating appears to be one of its lowest characteristics. Sadly, the nursing home was given an F in this area. Our short-term care ratings are arguably most important for patients in need of rehabilitation services. Rehabilitation typically mandates higher levels of skilled nursing. This includes not merely nursing, but also physical and respiratory therapy, as well as other types of therapy. In this place's case, it looks like it offered less physical therapist and registered nurse hours per patient than the typical facility. Finally, we considered the number of residents that eventually returned home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 5.1 percent of this facility's residents were able to return home.

Nurse Quality

Grade: F

The next area we graded is nursing. It received an abysmal F in this area, which is a rock bottom grade. This is obviously a major concern. Our nursing score analyzes quite a few data points, most of which are based on quantities of nurse staffing. This place provided just 0.4 hours of nursing care per resident on a daily basis. Lastly, we also assessed some nursing quality measures in determining our nursing scores. This nursing home fared well when it comes to avoiding pressure ulcers and major falls.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Heritage Manor South Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Heritage Manor South, 9.76% of Patients had Pressure Ulcers

This datapoint is a measure of the percentage of long-term residents who are suffering from new or worsened pressure ulcers . We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: D

In Heritage Manor South, 3.46% of Patients had Serious Falls

This tells you the percent of patients that suffered from a fall which caused severe injury.

Minimizes Urinary Tract Infections

Grade: D

In Heritage Manor South, 2.79% of Patients had UTIs

This datapoint tells you the percent of long-term residents which experienced a UTI. Although a higher rate infections may reflect poorly on a facility's cleanliness, it can be problematic to compare between facilities due to facilities having reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Heritage Manor South, 16.28% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients prescribed antipsychotic medications. Antipsychotic medications are administered to patients for a variety of conditions, such as cognitive disorders. Tragically, in some cases, excessive reliance on these medications may mean a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Heritage Manor South, 22.6% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients who were given antianxiety drugs. Antianxiety drugs are prescribed to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B-minus

In Heritage Manor South, 1.48% of Patients

This indicates the percent of residents who are exhibiting symptoms of depression. Higher levels of depression may indicate a less hospitable environment.

Appropriate Vaccine Usage

Grade: B

In Heritage Manor South, 89.54% of Patients

This tells you the percent of patients that received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: D

In Heritage Manor South, 17.84% Percentage of Patients

This metric measures the percent of long-term stay residents that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and continence. Many in the industry would argue this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: C

In Heritage Manor South, 15.38% Percentage of Residents

This is a measure of the percentage of long-term stay patients who maintained mobility.

Hospitalizations

Grade: F

In Heritage Manor South, 2.05 Hospitalizations per 1,000 resident days

This datapoint measures the number of times residents are hospitalized per 1,000 days of patient care. Minimizing hospitalizations is important to preserving the physical well-being of patients.

Short-term Care: Rehospitalizations

Grade: A-minus

In Heritage Manor South, 15.38 Percentage of Residents Rehospitalized

This metric tracks the number of times residents are rehospitalized per thousand days of short-term resident care. Keeping residents out of the hospital during rehabilitation is key to restoring the health of residents.

Short-term Care: ER Visits

Grade: B

In Heritage Manor South, 12.77 Percentage of Patients

This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term care. Avoiding medical emergencies is one way to assess patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Heritage Manor South, 64.63% Percentage of Resident

This indicates the percentage of short-term care patients who experienced functional improvements, such as with activities of daily living. High levels of autonomy with ADL's often correlates with higher quality rehabilitation services.

Scores for Shreveport, LA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A

Looking for more options? Shreveport, Louisiana has 20 other nursing homes

Nearby Hospitals

  • Christus Health Shreveport - BossierAcute Care Hospitals 6.6 miles away1453 E Bert Kouns Industrial Drive Shreveport Louisiana 71105Voluntary non-profit - Private(318) 681-5000
  • Willis Knighton Medical Center, IncAcute Care Hospitals 7.37 miles away2600 Greenwood Road Shreveport Louisiana 71103Voluntary non-profit - Private(318) 212-4000
  • Ochsner Lsu Health ShreveportAcute Care Hospitals 7.63 miles away1541 Kings Highway Shreveport Louisiana 71103Voluntary non-profit - Private(318) 675-5000
  • Brentwood HospitalPsychiatric 9.5 miles away1006 Highland Avenue Shreveport Louisiana 71106Proprietary(318) 678-7500

Nearby Dialysis

  • Dci - St James2.11 miles away2020 Bert Kouns Industrial Loop Shreveport Louisiana 71118Dialysis Stations: 20 (318) 683-4475
  • Fmcna - Southwest Shreveport3.27 miles away9076 Kingston Rd Shreveport Louisiana 71118CMS Rating: 4 stars Dialysis Stations: 24 (318) 683-3296
  • Davita - Red River Dialysis3.67 miles away9205 Linwood Ave Shreveport Louisiana 71106Dialysis Stations: 13 (318) 603-0548
  • Fmcna - West Shreveport4.8 miles away4338 Pines Rd Shreveport Louisiana 71119Dialysis Stations: 19 (318) 621-0750
  • Fmcna - South Shreveport5.59 miles away410 Ashley Ridge Blvd Shreveport Louisiana 71106CMS Rating: 3 stars Dialysis Stations: 22 (318) 868-8320
  • Fmcna - Pierremonte Dialysis6.67 miles away2240 E Bert Kouns Industrial Loop Shreveport Louisiana 71105Dialysis Stations: 17 (318) 524-9906
  • Davita - Broadmoor Dx6.75 miles away1815 E 70th St Shreveport Louisiana 71105Dialysis Stations: 12 (318) 797-7940
  • Dci - Shreveport7.55 miles away1322 Kings Hwy Shreveport Louisiana 71103Dialysis Stations: 30 (318) 226-1020