Heritage Manor South is one of 21 options in Shreveport, Louisiana. With an overall rating of D, this is a subpar nursing home. Unfortunately, this grade isn't too far off the city grade for Shreveport, which is a C. Nevertheless, you still may be able to find a better option If you aren't deterred by this nursing home's profile, you can continue reading to find out about its category scores. Inspection reports are discussed in the next section.

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 145 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

For profit - Corporation

Resident Council: TrueA checkmark indicating true.

Family Council: FalseUsed to indicate false.

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
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April
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May
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June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
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August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

A
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMar 19: AApr 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: A
Historical

While we were not high on this facility's overall score, it received a very impressive inspection report this year. In fact, it received a nearly flawless inspection report this year. As a result, it received one of our best grades in that category with an A. These inspection scores take several factors into consideration, including deficiencies and federal fines. You can learn more about each of these issues by obtaining copies of nursing homes' inspection reports. It doesn't appear that we have information on deficiency's for this nursing home. Without having access to complete deficiency data for this nursing home, it ended up being challenging to grade the place in this area.

Long-term Care Quality

B-
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMar 19: CApr 19: CMay 19: CJun 19: CJul 19: CAug 19: CSep 19: CJan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-
Historical

One of this nursing home's more favorable category scores came in the area of long-term care. This turned out to be its second most respectable category. In that category, we gave this nursing home a grade of B-. Long-term care grades assess a nursing home's personal care rather than the highly skilled therapy and medical services that are critical to a rehabilitation facility. One of the factors we considered after nurse's aid hours is vaccines. Thankfully, this nursing home provided the pneumonia vaccine to 100 percent of its residents. Finally, we looked at the facility's number of hospitalizations. Here we found that this place had 2.07 hospitalizations per one thousand long-term resident days. Unfortunately, this figure was less favorable than its other scores in this category.

Short-term Care Quality

F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMar 19: DApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: DMar 20: DApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

Our third area we analyzed is short-term care, in which this facility received an F. Our short-term care scores are considered to be most meaningful for those requiring rehabilitation services. Rehabilitation typically requires additional highly-skilled nursing services. Skilled nursing means not just nursing services, but also physical and speech therapy, as well as other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Finally, we looked at the number of patients who were able to return home from this facility. This nursing home didn't fare well here either. In fact, we found that just 42 percent of this facility's residents were able to return home. This figure was well off the national average.

Nurse Quality

F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMar 19: FApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: DMar 20: DApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

The final area we scored was nursing. Unfortunately, we gave it an F in this area, which is a bottom of the barrel score. In determining a nursing home's nursing grade, we consider the number of hours nurses spend with patients and the levels of training of those nurses. This nursing home provides 3.6 hours of nursing care per resident per day. This is slightly below average. To go along with its low totals in the area of nursing hours per resident, this place also didn't fare as well in the quality-based measures we looked at in computing our nursing grades. We looked at the percentage of patients experiencing pressure ulcers and major falls. This nursing home had more pressure ulcers and falls than the average nursing home. This could be a bad sign when you consider that many falls and bed sores are believed to be preventable with better nursing care. Unfortunately, these scores hurt this nursing home's nursing grade quite a bit.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
D
State:
B-
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Heritage Manor South Quality Metrics

Minimizes Pressure Ulcers

This figure tells you the percent of long-term patients which are suffering from new or worsened pressure ulcers. We've found that pressure ulcers are a solid measure of a facility's nursing care quality.

Provider
C
10.22%
State
B-
9.15%
National
B
7.33%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This is the percentage of residents who sustained a major fall. Falls leading to major injuries are considered by many in the nursing home industry to be an indicator of nursing care . Major falls resulting in injury are often the result of lower quality nursing care.

Provider
B-
3.48%
State
B
3.46%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This is the percent of residents that have had a urinary tract infection. These infections are associated with inadequate hygiene.

Provider
B-
2.45%
State
B
2.62%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This is the percent of patients who were given antipsychotic drugs. Antipsychotic drugs are administered to patients for many medical conditions, such as Alzheimer's or other dementias. Sadly, in limited cases, excessive reliance on these medications may mean that a facility is using these medications to control patient behavior.

Provider
C
19.56%
State
B
15.41%
National
B
14.17%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This metric indicates the percentage of long-term residents who are prescribed antianxiety medication. These medications are prescribed to residents experiencing depression or anxiety.

Provider
A-
14.81%
State
B-
23.51%
National
B
19.68%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This metric measures the percentage of long-term residents demonstrating depressive symptoms.

Provider
C
4.18%
State
A
1.04%
National
B+
5.09%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This metric measures the percentage of long-term patients that received the flu and pneumonia vaccines.

Provider
B
98.08%
State
B
90.54%
National
B
92.04%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This indicates the percent of residents that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could indicate deterioration of a patient's health.

Provider
C
18.69%
State
B
15.81%
National
B
14.47%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

Measures the percent of long-term care patients who retained mobility levels.

Provider
C
11.62%
State
B-
14.95%
National
B
17.10%

Percentage of Residents
Higher is Better

Hospitalizations

Measures the number of times residents are hospitalized per thousand days of patient care.

Provider
D
2.38
State
C
2.42
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This indicates the number of rehospitalizations per 1,000 days of short-term patient care. There is typically a correlation between avoiding hospitalizations and the quality of rehabilitation services.

Provider
A-
11.62
State
B+
14.95
National
B
17.10

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Provider
F
18.24
State
B-
11.66
National
B
10.27

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This is the percent of short-term patients who experienced functional improvements, such as enhanced ability to perform activities of daily living.

Provider
B
71.07%
State
B-
60.76%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Christus Health Shreveport - Bossier 6.6 mi
1453 E Bert Kouns Industrial Drive Shreveport Louisiana 71105
(318) 681-5000
Acute Care Hospitals
Voluntary non-profit - Private
Willis Knighton Medical Center, Inc 7.37 mi
2600 Greenwood Road Shreveport Louisiana 71103
(318) 212-4000
Acute Care Hospitals
Voluntary non-profit - Private
Ochsner Lsu Health Shreveport 7.63 mi
1541 Kings Highway Shreveport Louisiana 71103
(318) 675-5000
Acute Care Hospitals
Voluntary non-profit - Private
Brentwood Hospital 9.5 mi
1006 Highland Avenue Shreveport Louisiana 71106
(318) 678-7500
Psychiatric
Proprietary

Nearby Dialysis

Dci - St James 2.11 mi
Dialysis Stations: 20
2020 Bert Kouns Industrial Loop Shreveport Louisiana 71118
(318) 683-4475
Fmcna - Southwest Shreveport 3.27 mi
CMS Rating: 4 stars
Dialysis Stations: 24
9076 Kingston Rd Shreveport Louisiana 71118
(318) 683-3296
Davita - Red River Dialysis 3.67 mi
Dialysis Stations: 13
9205 Linwood Ave Shreveport Louisiana 71106
(318) 603-0548
Fmcna - West Shreveport 4.8 mi
Dialysis Stations: 19
4338 Pines Rd Shreveport Louisiana 71119
(318) 621-0750
Fmcna - South Shreveport 5.59 mi
CMS Rating: 3 stars
Dialysis Stations: 22
410 Ashley Ridge Blvd Shreveport Louisiana 71106
(318) 868-8320
Fmcna - Pierremonte Dialysis 6.67 mi
Dialysis Stations: 17
2240 E Bert Kouns Industrial Loop Shreveport Louisiana 71105
(318) 524-9906
Davita - Broadmoor Dx 6.75 mi
Dialysis Stations: 12
1815 E 70th St Shreveport Louisiana 71105
(318) 797-7940
Dci - Shreveport 7.55 mi
Dialysis Stations: 30
1322 Kings Hwy Shreveport Louisiana 71103
(318) 226-1020