Heritage Living Center is a large nursing home located in Conway, Arkansas. Sporting an overall rating of C, this appears to be a respectable nursing home. As far as we can see, this nursing home is a good fit for most people. More information on this facility's category grades is available below. Its best category was long-term care, which is discussed in the next section.
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Heritage Living Center
- Nursing Home
- Memory Care
Updated Apr 1, 2023 by Nick Lata
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Secure Memory Care
- Offers Hospice
- Offers Respite Care
- Offers Inpatient Rehab
- Personal Care
- Medication Management
- Home Making
- Dialysis Transportation
- Medical Transportation
- Speech Therapy
- Palliative Care
- Wound Care
- Occupational Therapy
- Physical Therapy
- Nutritional Counseling
- Recreational Therapy
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Registered Staff Hours
Long-term Care Quality
This facility's best category grade came in the area of long-term care. In that category, we gave this nursing home a grade of B-. Long-term care grades focus on a nursing home's assistance with daily living instead of the skilled nursing or medical services that are critical to a skilled nursing facility. In addition to looking at the amount of care provided by aids and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility provided the vaccine to 100 percent of its residents, which is better than most nursing homes. Finally, this nursing home was also able to limit hospitalizations. Indeed, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is an impressively low figure.
Short-term Care Quality
One of this facility's more favorable category scores was in the category of short-term care. This wound up being its second most favorable category. In that area, we gave this facility a grade of B-. With our short-term care score, we try to forge a valuable measure for rehabilitation. In this process, we assess a facility's levels of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. In this facility's case, we were surprised to learn that it actually provides less physical therapist and registered nurse hours per resident than the average facility. Lastly, we looked at the number of residents who who were able to eventually return home from this facility. We found that 5.2 percent of this facility's residents were able to return home. This figure was quite a bit below the national average.
Does this page answer your questions about Heritage Living Center?
Next, we looked at the nursing category where we awarded this nursing home a grade of B-, which is a decent grade. Our nursing rating assesses the facility's level of nurse staffing. We consider both the levels of skill of those nurses and the amount of time spent with residents. This nursing home averages just 0.4 hours of nursing care per resident per day. This is a very low figure. Despite having low quantities of nursing care, this nursing home fared better in some of the quality-based metrics we looked at. In fact, it scored well when it comes to minimizing its residents' major falls and pressure ulcers.
Turning the final area of inspections, we gave this facility a C for this category. Inspection scores weigh several factors found on a nursing home's inspection report. One key criteria we rely on is the quantity and severity of deficiencies. This facility had 4 deficiencies on its inspection report, but we were relieved to find that none were in categories G through L. This tells you this facility dodged the more serious classes of deficiencies. We didn't find anything on this nursing home's inspection report to be too alarming.
Rating Over Time
Compared to national and state averages across all facilities.
Heritage Living Center Quality Metrics
Minimizes Pressure Ulcers
In Heritage Living Center, 8.4% of Patients had Pressure Ulcers
This tells you the percentage of residents that suffered from a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are routinely the result of residents not being moved frequently enough. Better nursing protocols reduces the number of pressure ulcers sustained by residents in a nursing home.
Minimizes Serious Falls
In Heritage Living Center, 4.03% of Patients had Serious Falls
This indicates the percent of residents that suffered from a major fall. Falls resulting in major injury are considered to be a barometer of nursing care at a nursing home. Falls are often the result of poor nursing care.
Minimizes Urinary Tract Infections
In Heritage Living Center, 2.26% of Patients had UTIs
This indicates the percent of residents that sustained a urinary tract infection. These infections could be associated with inadequate hygiene.
Appropriately Uses Anti-Psychotic Medication
In Heritage Living Center, 12.36% of Patients use Anti-Psychotic Medication
This is an indication of the percent of long-term care patients that are given antipsychotic drugs. High levels of antipsychotic drug use may indicate a nursing home is using these medications to control patient behavior in situations where such medications are not medically required. Nevertheless, some nursing homes need to rely more on these medications due to having more patients with cognitive disorders.
Appropriately Uses Anti-Anxiety Medication
In Heritage Living Center, 21.54% of Patients use Anti-Anxiety Medication
This measures the percent of long-term care residents who were administered antianxiety drugs. These drugs are typically used to treat patients experiencing anxiety or depression.
Managing Depression Among Residents
In Heritage Living Center, 2.24% of Patients
This datapoint measures the percent of long-term stay patients who are exhibiting symptoms of depression. Some experts would argue that this is a reliable measure of quality of care.
Appropriate Vaccine Usage
In Heritage Living Center, 95.33% of Patients
This tells you the percentage of residents that received the pneumonia and flu vaccines. High vaccination rates should be standard at this point.
Residents Maintain Autonomy
In Heritage Living Center, 12.13% Percentage of Patients
Measures the percentage of long-term stay patients who required more assistance with activities of daily living over time. ADL's include activities such as moving around and taking a bath. Some experts believe this is a reliable measure of a patient's well-being.
Ability to Keep Residents Mobile
In Heritage Living Center, 10.57% Percentage of Residents
Measures the percent of long-term residents who were able to retain mobility. Many argue that mobility is important for residents' physical and mental health.
In Heritage Living Center, 1.97 Hospitalizations per 1,000 resident days
This is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is important to preserving the physical well-being of patients.
Short-term Care: Rehospitalizations
In Heritage Living Center, 10.57 Percentage of Residents Rehospitalized
This metric measures the number of rehospitalizations per 1,000 days of short-term resident care.
Short-term Care: ER Visits
In Heritage Living Center, 13.36 Percentage of Patients
This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term care. Staying out of the emergency room is one way to assess patient well-being during rehabilitation.
Short-term Care: Facilitates Functional Improvement
In Heritage Living Center, 78.15% Percentage of Resident
This indicates the percent of short-term care patients that saw functional improvements, such as with activities of daily living. High levels of autonomy with ADL's generally correlates with higher quality rehabilitation services.
Scores for Conway, AR
- Overall Rating has a grade of B
- Nurse Rating has a grade of B
- Long-term Care Rating has a grade of B-plus
- Short-term Care Rating has a grade of B-minus
- Inspection Rating has a grade of A-minus
Looking for more options? Conway, Arkansas has 3 other nursing homes
- Conway Regional Health SystemAcute Care Hospitals 0.87 miles away2302 College Avenue Conway Arkansas 72034Voluntary non-profit - Private(501) 329-3831
- Chi St Vincent MorriltonCritical Access Hospitals 15.35 miles away#4 Hospital Drive Morrilton Arkansas 72110Voluntary non-profit - Church(501) 977-2300
- Bridgeway Inc, ThePsychiatric 19.78 miles away21 Bridgeway Road Maumelle Arkansas 72113Proprietary(501) 771-1500
- Davita College City Dialysis1.5 miles away2630 Donaghey Ave Conway Arkansas 72032Dialysis Stations: 20 (501) 504-2474
- Davita - Conway Dialysis Ctr1.94 miles away2445 Christina Ln Suite A Conway Arkansas 72034CMS Rating: 2 stars Dialysis Stations: 20 (501) 328-2186
- Fmcna - Faulkner County2.4 miles away201 Skyline Dr Ste 32 Conway Arkansas 72032Dialysis Stations: 10 (501) 329-7715