Heritage Living Center: Nursing Home OverviewSkip to content

Heritage Living Center

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-Mar 19: B-Apr 19: CMay 19: CJun 19: CJul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: BNov 20: BJan 21: DFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: CNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: FSep 22: FOct 22: DNov 22: DJan 23: CFeb 23: CMar 23: CApr 23: CJun 23: CJul 23: CAug 23: CSep 23: COct 23: B-Nov 23: B-
See Rating Overview
Heritage Living Center's website

1175 Morningside Drive,
Conway AR 72034

(501) 327-7642

91.92% estimated occupancy 1

Heritage Living Center is a large nursing home located in Conway, Arkansas. Sporting an overall rating of B-, this appears to be a respectable nursing home. As far as we can see, this nursing home is a good fit for most people. One of the better aspects of this facility's profile is its impressive inspection grade, which is addressed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Dialysis Transportation
  • Medical Transportation
  • Speech Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy
  • Optometry

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B-plus

It should be noted that this facility's inspection rating outpaced its overall score. In fact, we awarded it a B+ for its inspections grade, which is one of our better scores. Arguably the most significant factor we consider in calculating our inspection scores is deficiencies. Deficiencies can be found on a nursing home's inspection reports. Nursing homes with higher grades in this area typically dodged the most severe deficiencies involving health risks or even death. While this facility had some deficiencies on its government inspection report, none were major deficiencies based on CMS' scale. We should note that deficiency-free inspection reports are uncommon in the industry.

Short-term Care Quality

Grade: B

Another one of this nursing home's more favorable category grades was in the category of short-term care. In that category, we awarded this facility a grade of B. In crafting these short-term care grades, we analyze the nursing home's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. Our goal is to formulate a measure for comparing the rehabilitation services of various nursing homes. Unfortunately, we were not able to find registered nurse or physical therapy staffing data for this facility. Lastly, we assessed the percentage of patients who were able to return to the community from this facility. We found that 5.3 percent of this facility's residents returned home.

Long-term Care Quality

Grade: B

Additionally, we also wanted to point out that this facility received favorable long-term care marks in this assessment. We gave them one of our more favorable scores in that area, with a B. When nursing homes receive a grade in this range in this category it typically means it's well-staffed and is a quality place to reside on a permanent basis. In addition to considering the amount of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This facility vaccinated 100 percent of its patients, which is much higher than the vast majority of nursing homes. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low figure.

Nurse Quality

Grade: B

The final category we rated is nursing, where this nursing home received a B. This nursing home turned out to be strong in each category we looked at. Our nursing grade assesses the facility's level of nurse staffing. We consider both the levels of training of the nurses and the quantity of hours spent with patients. This facility provided 0.3 hours of nursing care per resident per day. Finally, we also looked at several nursing quality measures and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can typically be avoided by providing better nursing care, such as employing a system of moving patients more frequently.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Living Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Heritage Living Center, 3.57% of Patients had Pressure Ulcers

This indicates the percent of residents who sustained a pressure ulcer. Pressure ulcers are considered to be a barometer of nursing care at a nursing home. Pressure ulcers, also known as bed sores, are often the result of patients staying in one position for too long.

Minimizes Serious Falls

Grade: B-minus

In Heritage Living Center, 3.59% of Patients had Serious Falls

This indicates the percentage of residents who sustained a fall which caused serious injury.

Minimizes Urinary Tract Infections

Grade: A+

In Heritage Living Center, 0% of Patients had UTIs

This is the percent of patients who suffered from a urinary tract infection. Urinary tract infections are considered by many experts to be a barometer of the quality of nursing care . UTI's are routinely caused by a nursing home with worse hygiene protocols. However, this statistic could be skewed for some nursing homes due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Heritage Living Center, 7.21% of Patients use Anti-Psychotic Medication

This is the percent of patients who were given antipsychotic drugs. Antipsychotic drugs are prescribed to residents for a variety of conditions, including cognitive disorders. Unfortunately, in limited cases, excessive reliance on these medications may suggest that a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Heritage Living Center, 18.63% of Patients use Anti-Anxiety Medication

This tells you the percent of patients given antianxiety drugs. Antianxiety drugs are given to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Heritage Living Center, 0% of Patients

Measures the percentage of long-term stay patients who are exhibiting signs of depression. Some argue that this is a measure of quality of care.

Appropriate Vaccine Usage

Grade: A

In Heritage Living Center, 100% of Patients

This is a measure of the percentage of long-term stay patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: A-plus

In Heritage Living Center, 6.02% of Patients

This metric is a measure of the percentage of long-term stay residents who required increased assistance with activities of daily living over time. Activities of daily living include activities such as dressing and taking a bath.

Ability to Keep Residents Mobile

Grade: F

In Heritage Living Center, 3.89% of Residents

This is the percentage of patients that were able to retain mobility over time. Preserving mobility can be a good sign for residents' health.

Hospitalizations

Grade: B-plus

In Heritage Living Center, 0.01 Hospitalizations per 1,000 resident days

This metric tracks the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is critical to preserving the physical health of nursing home residents.

Short-term Care: Rehospitalizations

Grade: A-plus

In Heritage Living Center, 3.89% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care.

Short-term Care: ER Visits

Grade: D

In Heritage Living Center, 18.27% of Patients

This metric is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to gauge short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Heritage Living Center, 91.89% of Resident

This is a measure of the percentage of short-term care patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some experts argue that this is a measure of a facility's rehabilitation services.

Scores for Conway, AR

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Conway, Arkansas has 4 other nursing homes

Nearby Hospitals

  • Conway Regional Health SystemAcute Care Hospitals 0.87 miles away2302 College Avenue Conway Arkansas 72034Voluntary non-profit - Private(501) 329-3831
  • Chi St Vincent MorriltonCritical Access Hospitals 15.35 miles away#4 Hospital Drive Morrilton Arkansas 72110Voluntary non-profit - Church(501) 977-2300
  • Bridgeway Inc, ThePsychiatric 19.78 miles away21 Bridgeway Road Maumelle Arkansas 72113Proprietary(501) 771-1500

Nearby Dialysis

  • Davita College City Dialysis1.5 miles away2630 Donaghey Ave Conway Arkansas 72032Dialysis Stations: 20 (501) 504-2474
  • Davita - Conway Dialysis Ctr1.94 miles away2445 Christina Ln Suite A Conway Arkansas 72034CMS Rating: 2 stars Dialysis Stations: 20 (501) 328-2186
  • Fmcna - Faulkner County2.4 miles away201 Skyline Dr Ste 32 Conway Arkansas 72032Dialysis Stations: 10 (501) 329-7715

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=045308