Heritage House of New Castle
1023 N 20th St, New Castle IN 47362 · (765) 529-9694 · 60.94% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Heritage House of New Castle is an average-sized government-owned nursing home located in New Castle, Indiana. This nursing home received an overall grade of B-, which is a middle of the pack grade. The nursing homes in New Castle received quality scores across the board with a city grade of a B. The best part of this place's report card was its exemplary inspection reports. We discuss inspections in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 95 Beds
CCRC :
Government - County
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
To go along with its relatively modest overall grade, we awarded this nursing home an A+ for its inspection grade. This is far better than the facility's overall rating. We take several aspects of a facility's inspection report into consideration in computing these inspection grades. One key factor is deficiencies. It should be noted that the severity of deficiencies is arguably more important than the quantity of deficiencies, as some of these end up being quite minor. While this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you that the government inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
Turning to another strength for this facility, we gave it a high-end long-term care grade. Indeed, we awarded this facility a score of A-. When facilities receive this kind of score in this category it is typically a good sign for resident care and suggests that the facility is well-staffed with nurses and aids. On top of considering the quantity of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. This nursing home provided the vaccine to 98.039215 percent of its residents, which is an impressive figure. Pneumonia sadly can be a dangerous condition for nursing home residents so we prefer when a nursing home doesn't roll the dice on this issue. Finally, we looked at the facility's number of hospitalizations. We found that this facility had 2.09 hospitalizations per 1,000 long-term resident days.
Short-term Care Quality
We awarded this nursing home a grade of just D for our short-term care grade. This is not an impressive grade. In our short-term care score, we attempt to craft a valuable measure for rehabilitation services. In this process, we assess a facility's levels of skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. Unfortunately, this place was subpar in terms of its quantity of physical therapy and registered nurse hours offered to its residents based on the measures we looked at. The final statistic we considered in this area is the percentage of residents who were able to leave the facility and return to the community. We discovered that just 44.8 percent of this facility's residents were able to return home, which is well below average. The combination of these subpar statistics was damning for this facility's short-term care score.
Nurse Quality
Switching gears to the fourth area, this facility didn't perform very well. With an abysmal grade of F in nursing, this was this facility's poorest grade. Our nursing category is based on quite a few subcategories, many of which are associated with quantities of nurse staffing. This nursing home provides 3.5 hours of nursing care per resident per day, which is slightly below the national average. To pair with its subpar totals in the area of nursing hours per resident, this nursing home also didn't fare as well in the quality-based measures we looked at in computing our nursing grades. We looked at the percent of residents sustaining major falls and pressure ulcers. This facility had more falls and pressure ulcers than the average facility.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Heritage House of New Castle Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents who sustained a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are often the result of residents staying in one position for too long. Better nursing protocols can reduce the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This metric is a measure of the percent of long-term stay residents who have had falls which resulted in major injury. This is one of the statistics we use in computing our nursing grades.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This tells you the percentage of residents who sustained a urinary tract infection. UTI's are often linked to facilities with worst hygiene practices. Better hygiene protocols reduces the number likelihood of residents sustaining infections. We want to point out that this metric is affected by by the fact that nursing homes have incongruent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percentage of patients who were given antipsychotic medications. Antipsychotic medications are prescribed to residents for a variety of conditions, including Alzheimer's or other dementias. Unfortunately, in limited situations, increased usage of these drugs may suggest that a nursing home is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of residents who were given antianxiety medications. Antianxiety drugs are prescribed to patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percent of residents demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percent of residents who were given the flu and pneumonia vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric is a measure of the percent of long-term care patients that needed increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and continence. Many argue this is a reasonable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percent of long-term stay residents who were able to retain mobility. Many in the industry argue that the ability to move around is important for patients well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of times residents are hospitalized per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of times residents are rehospitalized per thousand days of short-term care. There is typically a correlation between having fewer hospitalizations and a nursing homes short-term rehabilitation performance.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of emergency room visits per 1,000 days of short-term care. There is typically a correlation between staying out of the emergency room and the overall quality of rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term care patients that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with ADL's generally correlates with superior rehabilitation.
Percentage of Resident
Higher is Better