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Heritage House of New Castle

  • Nursing Home

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: B
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMar 19: DApr 19: DMay 19: DJun 19: DJul 19: DAug 19: DSep 19: CJan 20: CMar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: B-Jan 21: B-Feb 21: B-Mar 21: B-Apr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: BMay 22: BJun 22: B
See Rating Overview
Heritage House of New Castle's website

1023 N 20th St,
New Castle IN 47362

(765) 529-9694

48.84% estimated occupancy 1

Heritage House of New Castle is a senior living facility in New Castle, Indiana, a city with a population of 30,243 people. It looks like this is a good facility. We awarded it an overall grade of B, which is a quality score. This facility truly has plenty of good features. This nursing home's strong report card was highlighted by its inspection score, which is addressed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Government - County

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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Facility Inspections

Grade: A-plus

This nursing home received a quality overall score as described above, but we especially would like to point out its excellent inspections in recent years. We awarded it an A+ in this category. Inspection scores weigh several factors, including deficiencies and substantiated complaints. You can find more information about each of these issues by obtaining copies of nursing homes' inspection reports. This facility was hit with 5 deficiencies on its inspection report, but we were relieved to see that none were considered to be severe. This means that the government inspectors didn't deem any of the deficiencies to pose an immediate risk to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

Among this facility's other strengths is its elite long-term care grade. We awarded them one of our better grades in that category, with a score of A-. Nursing homes that do well in long-term care typically are well-staffed and provide extensive hands on care to residents. On top of assessing the volume of care provided by aids and other staff, we analyzed the percentage of residents vaccinated for pneumonia. This nursing home provided the vaccine to 100 percent of its patients, which is very impressive. Pneumonia sadly is often a deadly health condition for nursing home residents so we like it when a facility doesn't roll the dice on this issue. Clearly, this place is doing something right in this area as it was able to keep its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: B-minus

This nursing home received its next best category grade in the category of short-term care. We awarded this facility a grade of B- in this category, which is a reasonably acceptable grade. Our short-term care ratings are likely more meaningful for those needing rehabilitation from their nursing home. Rehabilitation typically requires higher levels of skilled nursing services. Skilled nursing means not only nursing, but also physical and speech therapy, as well as other forms of therapy. Fortunately, it looks like this nursing home has registered nurses on staff. Not every facility employs these types of nurses. On the other hand, according to the data this nursing home provided, it does not look like the facility employs physical therapists. Finally, we considered the percentage of patients that ultimately returned home from this nursing home. We found that 5.6 percent of this facility's patients were able to return home. This figure was actually well below the national average.

Nurse Quality

Grade: D

The last area we assessed is nursing. We awarded this facility a D for the area of nursing, making this its weakest grade. Our nursing score is based on the facility's nurse staffing levels. We factor in both the levels of skill of the nurses as well as the number of hours spent with residents. This facility provided just 0.4 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Finally, we also assessed some nursing quality-based metrics in determining our nursing scores. This place performed well in the area of minimizing its residents' pressure ulcers and major falls. Many consider these statistics to be good measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Heritage House of New Castle Quality Metrics

Minimizes Pressure Ulcers

Grade: F

In Heritage House of New Castle, 7.63% of Patients had Pressure Ulcers

This metric indicates the percent of long-term patients who are suffering from pressure ulcers . We factor in this statistic in computing both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A-minus

In Heritage House of New Castle, 3.89% of Patients had Serious Falls

This is the percentage of residents who suffered from a major fall. Falls leading to severe injuries are considered by many in the nursing home industry to be an indicator of nursing care . Major falls are routinely the result of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: C

In Heritage House of New Castle, 1.96% of Patients had UTIs

This tells you the percent of residents that suffered from a urinary tract infection. UTI's are considered to be a measure of the quality of nursing care at a nursing home. UTI's are routinely linked to worse hygiene protocols. However, this datapoint can also be misleading for some facilities due to different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Heritage House of New Castle, 13.37% of Patients use Anti-Psychotic Medication

This is the percent of patients given antipsychotic medications. Antipsychotic medications are given to residents for a variety of conditions, including dementia. Unfortunately, in limited situations, increased usage of these drugs may indicate a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: F

In Heritage House of New Castle, 21.6% of Patients use Anti-Anxiety Medication

This tells you the percent of patients who were given antianxiety drugs. Antianxiety medications are given to patients experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A+

In Heritage House of New Castle, 12.38% of Patients

This metric measures the percentage of long-term stay patients exhibiting depressive symptoms. Many would argue that this is a reasonable measure of quality of life.

Appropriate Vaccine Usage

Grade: A

In Heritage House of New Castle, 91.56% of Patients

This is a measure of the percentage of long-term patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: B-minus

In Heritage House of New Castle, 16.12% Percentage of Patients

This is the percentage of residents who required additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may be a sign of erosion of a resident's medical condition.

Ability to Keep Residents Mobile

Grade: B-minus

In Heritage House of New Castle, 17.5% Percentage of Residents

This is a measure of the percentage of long-term stay patients who retained mobility levels.

Hospitalizations

Grade: C

In Heritage House of New Castle, 1.36 Hospitalizations per 1,000 resident days

This datapoint measures the number of hospitalizations per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Heritage House of New Castle, 17.5 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term care. There is usually a correlation between avoiding hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: A-plus

In Heritage House of New Castle, 11.23 Percentage of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: A-plus

In Heritage House of New Castle, 73.53% Percentage of Resident

This is the percent of short-term patients that saw functional improvements, such as enhanced ability to perform activities of daily living.

Scores for New Castle, IN

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A

Looking for more options? New Castle, Indiana has 4 other nursing homes

Nearby Hospitals

  • Henry County Memorial HospitalAcute Care Hospitals 0.23 miles away1000 N 16th St New Castle Indiana 47362Government - Local(765) 521-0890
  • Indiana University Health Ball Memorial HospitalAcute Care Hospitals 17.9 miles away2401 University Ave Muncie Indiana 47303Voluntary non-profit - Private(765) 747-3111
  • St Vincent Anderson Regional Hospital IncAcute Care Hospitals 19.88 miles away2015 Jackson St Anderson Indiana 46016Voluntary non-profit - Private(765) 646-8373

Nearby Dialysis

  • Fmc New Castle1.07 miles away101 Emerson Avenue New Castle Indiana 47362Dialysis Stations: 21 (765) 521-0938
  • Fmc - Muncie Dialysis16.92 miles away4021 West Kilgore Ave. Muncie Indiana 47304CMS Rating: 3 stars Dialysis Stations: 24 (765) 284-3049
  • Us Renal Care-Daleville17.06 miles away2220 E. 59th Street Anderson Indiana 46013Dialysis Stations: 13 (765) 378-1735
  • Dsi - North Muncie17.86 miles away2705 W North Street Muncie Indiana 47303CMS Rating: 4 stars Dialysis Stations: 30 (765) 747-3020
  • Dsi - North Granville Dialysis Clinic19.1 miles away3001 North Granville Ave. Muncie Indiana 47303Dialysis Stations: 16 (765) 288-3740
  • Davita - Muncie19.19 miles away820 E Mcgalliard Muncie Indiana 47303Dialysis Stations: 12 (765) 282-1266
  • Fmc - Dialysis Institute of Anderson19.94 miles away1815 Jackson St. Anderson Indiana 46016CMS Rating: 2 stars Dialysis Stations: 24 (765) 649-4792