Heritage House of Marshall Health & Rehabilitation

We just could not find anything positive to say about this facility. It received a D in long-term care. Sadly, this was its best category. Nursing homes that don't fare well in long-term care often do not provide as much nursing care and also may be struggling in some of the areas of routine personal care we looked at. On top of looking at the amount of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated for pneumonia. Candidly, we were a bit alarmed this nursing home vaccinated only 59.701492 percent of its patients. To our surprise, this facility was actually able to limit hospitalizations. With only 0.02 hospitalizations per one thousand long-term resident days, this nursing home had fewer hospitalizations than many nursing homes. This is its best score in this category.

Unfortunately, this facility only received a grade of D for its nursing grade, which was actually one of its better category grades. Nursing ratings are largely based on a nursing home's nurse staffing. This place averaged a meager 0.4 hours of nursing care per resident on a daily basis. This is an alarmingly low total. Finally, we also assessed some nursing quality measures in determining our nursing scores. This nursing home performed well in the area of minimizing its residents' major falls and pressure ulcers. We consider these datapoints to be indicators of the quality of nursing care.

We wanted to note that this facility received a lowly F for its inspection grade. An F in this area is particularly troublesome because it usually points to red flags on the nursing home's inspection reports. We would advise paying special attention to any deficiencies on a nursing home's inspection reports when it receives this bad of an inspection grade. We suggest you pay close attention to the level of severity of the deficiencies. This particular facility had 5 deficiencies by CMS. The only favorable thing we can say is that none of the deficiencies were in the categories that suggest that they posed a risk to patient health or safety. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

The last category we looked at is short-term care, in which this facility received a poor score in this category also. It received an abysmal F for this area, which is obviously a major concern. In computing our short-term care ratings, we scrutinize a nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other highly skilled individuals. This rating is often a reliable measure of a nursing home's ability to rehabilitate patients. Considering its score in this area, we were not stunned to discover that this facility was well below average in terms of its number of registered nurse and physical therapy hours provided to its patients based on the metrics we looked at. The last datapoint we assessed in this category is the percentage of patients who were able to leave the nursing home and return to the community. We discovered that just 4.7 percent of this facility's residents were able to return home, which is well below average. The combination of these poor statistics sunk this facility's short-term care grade.