Haven of Phoenix: Nursing Home OverviewSkip to content

Haven of Phoenix

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: BDec 18: BJan 19: BFeb 19: BMar 19: BApr 19: BMay 19: BJun 19: BJul 19: BAug 19: BSep 19: BJan 20: B+Mar 20: B+Apr 20: B+May 20: B+Jun 20: B+Jul 20: B+Aug 20: B+Sep 20: BOct 20: A-Nov 20: A-Jan 21: B+Feb 21: B+Mar 21: B+Apr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: BNov 21: BJan 22: BFeb 22: BMar 22: BApr 22: B-May 22: B-Jun 22: B-Aug 22: BSep 22: BOct 22: BNov 22: BJan 23: B-Feb 23: B-Mar 23: B-Apr 23: B-Jun 23: B-Jul 23: B-Aug 23: B-Sep 23: B-Oct 23: B-Nov 23: B-
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Haven of Phoenix's website

4202 North 20th Avenue,
Phoenix AZ 85015

(602) 264-3824

88.5% estimated occupancy 1

Haven of Phoenix is a facility located in Phoenix, Arizona which has 1,312,922 people. We gave it an overall grade of B-, which is a middle of the pack rating. Even in a city with 22 other nursing homes, this facility should be a perfectly acceptable choice. The best part of this nursing home's profile is its remarkable inspection grade. We discuss inspections in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medical Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

This nursing home received a solid overall grade as described above, but we really wanted to emphasize its nearly flawless inspection reports in recent years. We gave them an impressive grade of A+ in this category. Inspection grades are tied to many pieces of information located in the a nursing home's recent inspection reports. Nursing homes that score well in this category have few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. It does not appear that we were able to find information about this nursing home's deficiencies. We wish we had more information about this facility. Without having access to the deficiency related data, it is difficult to grade this nursing home in terms of this category.

Short-term Care Quality

Grade: B-plus

Another one of this nursing home's better category scores was in the area of short-term care. In that category, we awarded this facility a B+. It actually performed better than most facilities in this area. Short-term care ratings are based on a nursing home's quantity of highly-skilled skilled healthcare professionals. This includes a vast scope of nursing services, ranging from registered nurses to physical and speech therapists, as well as other variations of therapy. Unfortunately, it doesn't look like this nursing home provided information about its staffing of registered nurses or physical therapists. Finally, we considered the number of residents who were able to return to the community from this nursing home. We found that 6.1 percent of this nursing home's patients returned home.

Long-term Care Quality

Grade: B-minus

This nursing home's next best category turned out to be its long-term care score, where it was given a B-. With our long-term care score, we assess the quantity of services provided by a facility, along with a series of qualitative datapoints. In addition to considering the volume of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility administered the vaccine to 96.9163 percent of its patients, which is more than most nursing homes. Finally, this place was also able to limit hospitalizations. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: F

The last area we analyzed is nursing. We gave it an F in this area, which is a very poor score. This is certainly a significant disappointment. There are a number of criteria included in this category. Many of the data points are tied to the quantity of nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. To go along with its subpar totals in the area of nursing hours per patient, this place also didn't perform as well in the quality-based measures we looked at in determining our nursing grades. We looked at the percentage of residents experiencing major falls and pressure ulcers. This nursing home had more falls and pressure ulcers than the average facility.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Haven of Phoenix Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Haven of Phoenix, 10.98% of Patients had Pressure Ulcers

This datapoint indicates the percentage of long-term residents who are suffering from new or worsened pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.

Minimizes Serious Falls

Grade: B-minus

In Haven of Phoenix, 3.52% of Patients had Serious Falls

This tells you the percent of residents that suffered from a major fall. Falls resulting in serious injury are often caused by lower levels of patient supervision. Better nursing protocols can reduce the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: B-plus

In Haven of Phoenix, 0.9% of Patients had UTIs

This indicates the percent of patients who sustained a urinary tract infection. Urinary tract infections are often the result of facilities with lower levels of hygiene. Closer supervision can reduce the number likelihood of residents sustaining infections. Note that this metric is sometimes skewed by the fact that nursing homes have incongruent reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Haven of Phoenix, 2.17% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents given antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to make sure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may indicate a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Haven of Phoenix, 15.46% of Patients use Anti-Anxiety Medication

This figure tells you the percentage of long-term residents who are prescribed antianxiety drugs. These medications are typically prescribed to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: B-minus

In Haven of Phoenix, 5.1% of Patients

This datapoint is a measure of the percentage of long-term care patients showing signs of depression.

Appropriate Vaccine Usage

Grade: B

In Haven of Phoenix, 97.13% of Patients

This datapoint measures the percent of long-term stay residents who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: A-minus

In Haven of Phoenix, 11.27% of Patients

This datapoint is a measure of the percentage of long-term patients that needed more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing. Some would argue this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: A-minus

In Haven of Phoenix, 22.7% of Residents

This is the percentage of patients that remained mobile levels over time. Retaining mobility is usually a great sign for residents' health.

Short-term Care: Rehospitalizations

Grade: C

In Haven of Phoenix, 22.7% of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term patient care. There is generally a correlation between keeping patients out of the hospital and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: B-plus

In Haven of Phoenix, 10.54% of Patients

This metric is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care. Avoiding medical emergencies is one way to gauge patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Haven of Phoenix, 74.27% of Resident

This tells you the percentage of short-term stay patients who saw functional improvements, such as with activities of daily living.

Scores for Phoenix, AZ

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A

Looking for more options? Phoenix, Arizona has 21 other nursing homes

Nearby Hospitals

  • St. Joseph's Hospital and Medical CenterAcute Care Hospitals 1.79 miles away350 West Thomas Road Phoenix Arizona 85013Voluntary non-profit - Church(602) 406-5001
  • Abrazo Central CampusAcute Care Hospitals 1.87 miles away2000 West Bethany Home Road Phoenix Arizona 85015Physician(602) 249-0212
  • Banner - University Medical Center PhoenixAcute Care Hospitals 3.38 miles away1111 East Mcdowell Road Phoenix Arizona 85006Voluntary non-profit - Other(602) 239-2000
  • St Luke's Medical CenterAcute Care Hospitals 4.7 miles away1800 East Van Buren Street Phoenix Arizona 85006Proprietary(602) 251-8156
  • Valleywise Health Medical CenterAcute Care Hospitals 5.17 miles away2601 East Roosevelt Street Phoenix Arizona 85008Government - Local(602) 344-5011
  • John C. Lincoln North Mountain HospitalAcute Care Hospitals 5.18 miles away250 East Dunlap Avenue Phoenix Arizona 85020Voluntary non-profit - Private(602) 331-5862
  • Valley HospitalPsychiatric 5.72 miles away3550 East Pinchot Avenue Phoenix Arizona 85018Voluntary non-profit - Other(602) 957-4000
  • Banner Estrella Medical CenterAcute Care Hospitals 9.05 miles away9201 West Thomas Road Phoenix Arizona 85037Voluntary non-profit - Private(623) 327-4000

Nearby Dialysis

  • Central Phx Dialysis (Fmc)1.28 miles away3421 N 7th Ave Phoenix Arizona 85013CMS Rating: 3 stars Dialysis Stations: 16 (602) 274-2293
  • Maryvale Dialysis (Fmc)3.13 miles away4502 W Indian School Rd Ste a4-11 Phoenix Arizona 85031CMS Rating: 3 stars Dialysis Stations: 28 (623) 247-0695
  • Evergreen Park Dialysis3.21 miles away926 E Mc Dowell Rd Suite 100 Phoenix Arizona 85006Dialysis Stations: 20 (602) 252-1418
  • Phoenix Childrens Hospital- Dialysis Center3.85 miles away1920 E Cambridge Rd Ste 102 Phoenix Arizona 85016Dialysis Stations: 6 (602) 933-3220
  • Estrella Dialysis Center (Fmc)3.95 miles away5546 W Roosevelt St Ste 1 Phoenix Arizona 85043CMS Rating: 2 stars Dialysis Stations: 22 (602) 352-0724
  • Southwest Kidney Dialysis - Phoenix (Dva)4.11 miles away337 E Coronado Rd Ste 101 Phoenix Arizona 85004CMS Rating: 4 stars Dialysis Stations: 24 (602) 253-9006
  • Southwest Kidney Dialysis - Maryvale (Dva)4.11 miles away4845 W Mcdowell Rd Ste 10a Phoenix Arizona 85035CMS Rating: 2 stars Dialysis Stations: 24 (602) 278-8349
  • South Phoenix Dialysis Services (Fmc)4.3 miles away1021 S 7th Ave Ste 108 Phoenix Arizona 85007CMS Rating: 2 stars Dialysis Stations: 18 (602) 253-1954