Haven Health - Camp Verde

In addition to receiving a great overall grade, this facility also received an excellent long-term care score, with a grade of A. Long-term care scores in this range generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. In addition to assessing the volume of care provided by nurses and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility provided the vaccine to 100 percent of its residents, which is very impressive. Pneumonia can be a dangerous ailment for nursing home patients so we like it when a facility doesn't roll the dice on this issue. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

This facility also excelled in the area of nursing, where it received a grade of A. Few nursing homes performed better in this area. In determining a nursing home's nursing rating, we look at the number of hours nurses commit to residents as well as the level of licensure of those nurses. This facility provided 0.3 hours of nursing care per resident per day. Finally, we also assessed several nursing quality measures and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any place the state in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can typically be avoided by offering better nursing care, such as employing a system of turning a resident even once per day.

We also want to draw your attention to the fact that this nursing home was given an elite grade of A- in our short-term care category. Short-term care ratings are crucial for people needing rehabilitation. Rehabilitation typically mandates higher levels of highly-skilled nursing services. This means a vast spectrum of services, spanning from registered nurses to physical and speech therapists, as well as other types of therapy. Fortunately, it appear that this facility employs registered nurses. Not every facility employs these types of nurses. However, according to the data this nursing home provided, they do not appear to employ physical therapists. Lastly, we looked at the percentage of patients who were able to return to the community from this nursing home. We found that 5.8 percent of this facility's patients returned home.

Another impressive feature for this nursing home is its inspection rating. In that area, we gave this facility an A-, wrapping up its straight A performance. Perhaps the most significant factor we consider in determining our inspection grades is deficiencies. These deficiencies are found on a facility's recent inspection reports. Places with higher scores in this area most likely avoided the more severe deficiencies involving health risks or even death. Although this facility had some deficiencies on its report, none were major deficiencies based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.