Haven Health - Camp Verde

In addition to receiving a great overall grade, this facility also received an excellent long-term care score, with a grade of A. Long-term care scores in this range generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. In addition to assessing the volume of care provided by nurses and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility provided the vaccine to 100 percent of its residents, which is very impressive. Pneumonia can be a dangerous ailment for nursing home patients so we like it when a facility doesn't roll the dice on this issue. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

This nursing home has received near flawless government inspections recently. We awarded them an A- in this category. Arguably the most significant factor we look at in determining our inspection grades is deficiencies. These deficiencies are found on a facility's inspection reports. Facilities with higher scores in this area most likely dodged the most severe deficiencies involving health risks or even death. While this place had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G through L. This tells you that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

The third category we analyzed was short-term care. Contributing to its superb profile, this facility also performed well in that area. In fact, we awarded it a grade of of A- in that category. In the area of short-term care, we try to evaluate indicators of a facility's rehabilitation services. We analyze a nursing home's skilled nursing services, such as those performed by registered nurses and physical, occupational and other therapists. Fortunately, it appear that this facility has registered nurses on staff. Not all nursing homes employs these skilled professionals. On the other hand, according to the data this nursing home provided, they do not appear to employ physical therapists. The final measure we looked at in this area is the percentage of residents that ultimately returned home from the nursing home. We found that 5.5 percent of this nursing home's residents returned home as opposed to remaining at the nursing home on a permanent basis.

In the last area, this facility also received a first-rate nursing grade, with a grade of A-. This wrapped up an elite report card. In determining our nursing grades, we look at both nursing hours and the training levels of the nurses. This nursing home averages 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can frequently be avoided if more nurses aids and better safety protocols are in place.