Harold and Grace Upjohn Community Care Center
2400 Portage St, Kalamazoo MI 49001 · (269) 381-4290 · 91.33% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Harold and Grace Upjohn Community Care Center is an average-sized non-profit nursing home located in Kalamazoo, Michigan. We gave this nursing home an overall score of F. At the end of the day, you'd be better off to steer clear of this place. We would not blame you if you're ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, we will discuss inspections in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 90 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of B-. We believe that one of the most important factors in assessing an inspection report is deficiencies. We especially look at the severity of the deficiencies. This particular nursing home received 5 deficiencies on its inspection report. On top of having severe deficiencies, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.
Nurse Quality
This facility excelled in nursing, where it received an B-. Few places fared better in this area. Our nursing rating is mostly associated with the facility's nurse staffing. Based on the data, it looks like this place provides an impressive 4.4 hours per patient per day. This is more nursing care than most facilities offer. In determining our grades, we apply more weight to hours performed by more highly trained nurses such as registered or licensed nurses. Lastly, our nursing grades also weigh quality-based metrics, such as avoiding major falls. This facility performed above average in this area.
Short-term Care Quality
We were also surprised to find that this nursing home received a reasonably solid short-term care score this year. We awarded it a B- in that area. Our short-term care scores are thought to be more important for folks in need of rehabilitation from their nursing home. Rehabilitation generally requires additional skilled nursing services. This means not merely nursing services, but also physical and respiratory therapy, as well as other types of therapy. This nursing home provides more services with physical therapists and registered nurses than most nursing homes we looked at. The last item we assessed in this category is the number of residents who ultimately returned home from the facility. This place fared well with 68.7 percent of its patients returning home. At most facilities, fewer than half of their short-stay residents are able to return home.
Long-term Care Quality
The final category we analyzed was long-term care. This facility was given a poor grade of F in that area. If you are seeking services other than short-term rehabilitation, you should take a close look at each nursing home's long-term care ratings. After considering the amount of care provided by nurses and other staff, we next considered the facility's vaccination record. This nursing home vaccinated 95.132744 percent of its patients against pneumonia, which is more than the vast majority of nursing homes. To our surprise, this facility was able to limit hospitalizations. With only 0.35 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than most nursing homes. Sadly, a few of its other scores in this category were not as favorable as these.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Harold and Grace Upjohn Community Care Center Quality Metrics
Minimizes Pressure Ulcers
This statistic is a measure of the percent of long-term patients that have new or worsened pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of residents that suffered from a major fall. Falls leading to severe injury are routinely the result of lower levels of patient supervision. Better nursing protocols can minimize the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of patients that sustained a urinary tract infection. UTI's are considered by many experts to be a measure of the quality of nursing care . UTI's are routinely associated with a facility with worst hygiene practices. However, this metric may be misleading for some nursing homes due to inconsistent reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percentage of residents who were given antipsychotic medications. These drugs are sometimes used for treating several conditions, including dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This figure indicates the percentage of long-term residents who were administered antianxiety drugs. These drugs are prescribed to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percentage of patients showing signs of depression. Increased rates of depression could indicate lower quality care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
Measures the percent of long-term residents that were administered the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home residents, making these types of vaccines indispensable.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
Measures the percentage of long-term residents that needed additional assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating. Many argue this is a reasonable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents who retained mobility levels over time. Optimizing mobility is often a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint measures the number of times residents are hospitalized per thousand days of patient care. Minimizing hospitalizations is critical to the physical health of residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of times residents are rehospitalized per thousand days of short-term resident care. Staying out of the hospital during rehabilitation is important to restoring the physical well-being of residents.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percent of short-term care residents who experienced functional improvements, such as with activities of daily living. Higher levels of performance with activities of daily living often correlates with superior rehabilitation services.
Percentage of Resident
Higher is Better