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Harold and Grace Upjohn Community Care Center

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+May 19: B+Jun 19: B+Jul 19: BAug 19: BSep 19: BJan 20: BMar 20: BApr 20: BMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FJan 21: BFeb 21: BMar 21: BApr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: BOct 21: BNov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: B-May 22: B-Jun 22: B-
See Rating Overview

2400 Portage St,
Kalamazoo MI 49001

(269) 381-4290

94.33% estimated occupancy 1

Harold and Grace Upjohn Community Care Center is a senior living facility in Kalamazoo, Michigan, a city with a total of 158,937 people. Sporting an overall score of B-, this is likely a middle of the pack nursing home. The facilities in Kalamazoo received quality grades across the board with a city grade of a B. One of the highlights of this facility's profile is its impressive short-term care grade, which you can find in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Short-term Care Quality

Grade: A

This nursing home really excelled in our short-term care category, with an impressive grade of A in this category. This really boosted its overall score. In calculating our short-term care ratings, we quantify the nursing home's skilled nursing services, such as those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The purpose is to devise a measure for sizing up the rehabilitation services of various facilities. Fortunately, it looks like this facility has registered nurses on staff. Not every facility employs these skilled professionals. On the other hand, based on the information they provided, it does not look like the facility employs physical therapists. The final datapoint we considered in this area is the number of patients who were able to leave the facility and return home. We discovered that 6.4 percent of this facility's patients returned home.

Nurse Quality

Grade: A-minus

This facility also excelled in the area of nursing. In fact, we awarded it a grade of A- for that category, which is one of our highest scores. Our nursing grade is largely tied to a nursing home's level of nurse staffing. This particular nursing home provided 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can many times be prevented if more nurses aids and better safety protocols are in place.

Facility Inspections

Grade: B-minus

This nursing home received a good score in the area of inspections as well. In fact, we awarded it a B- for that category, which is one of our better scores. Inspection scores weigh several factors found on a nursing home's inspection reports. One key criteria we weigh heavily is the quantity and severity of deficiencies. This particular nursing home received 5 deficiencies on its inspection report. Overall, this is still a good inspection report, but we'd always recommend looking into any deficiencies you find troubling.

Long-term Care Quality

Grade: F

Moving on to our fourth category, this nursing home really didn't fare well. Due to a rock bottom grade of F in long-term care, this is its worst area. Long-term care scores of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids, as well as the levels of routine medical care available. In addition to considering the volume of care provided by aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This nursing home provided the vaccine to 88.495575 percent of its residents. This is quite a bit lower than average. Surprisingly, this facility was actually able to limit hospitalizations. With only 0 hospitalizations per 1,000 long-term resident days, this nursing home had fewer hospitalizations than many nursing homes. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Harold and Grace Upjohn Community Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Harold and Grace Upjohn Community Care Center, 8.85% of Patients had Pressure Ulcers

This is the percent of residents that sustained a pressure ulcer. Pressure ulcers are considered by many experts to be a barometer of nursing care at a nursing home. Pressure ulcers, also called bed sores, are routinely the result of residents not being moved frequently enough.

Minimizes Serious Falls

Grade: B-plus

In Harold and Grace Upjohn Community Care Center, 2.88% of Patients had Serious Falls

This is the percent of patients that have had a fall leading to major injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Harold and Grace Upjohn Community Care Center, 2.36% of Patients had UTIs

This statistic gauges the percentage of long-term patients that suffered from urinary tract infections. UTI's could be an indication of a facility with worst hygiene practices. Nevertheless, this datapoint may be skewed for some nursing homes due to different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Harold and Grace Upjohn Community Care Center, 13.01% of Patients use Anti-Psychotic Medication

This is the percentage of patients given antipsychotic drugs. Antipsychotic medications are prescribed to patients for many medical conditions, including dementia. Sadly, in some cases, excessive reliance on these medications may suggest that a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: C

In Harold and Grace Upjohn Community Care Center, 18.73% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients given antianxiety medications. These medications are typically used to treat residents suffering from depression and anxiety.

Managing Depression Among Residents

Grade: B

In Harold and Grace Upjohn Community Care Center, 3.47% of Patients

This is the percentage of residents who are showing signs of depression. Higher levels of depression could be an indicator lower quality care.

Appropriate Vaccine Usage

Grade: C

In Harold and Grace Upjohn Community Care Center, 91.4% of Patients

This is the percent of patients who have received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: B-minus

In Harold and Grace Upjohn Community Care Center, 12.4% Percentage of Patients

This indicates the percentage of patients that required more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Harold and Grace Upjohn Community Care Center, 19.67% Percentage of Residents

This datapoint measures the percent of long-term care patients who maintained mobility. Some experts argue that mobility is critical to patients health.


Grade: A-plus

In Harold and Grace Upjohn Community Care Center, 1.35 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per thousand days of care. There is generally a correlation between avoiding hospitalizations and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Harold and Grace Upjohn Community Care Center, 19.67 Percentage of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: D

In Harold and Grace Upjohn Community Care Center, 10.71 Percentage of Patients

This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term care. Staying out of the emergency room is one way to assess patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Harold and Grace Upjohn Community Care Center, 76.5% Percentage of Resident

Measures the percent of short-term care residents that experienced functional improvements, such as with activities of daily living. Some believe that this is a measure of a nursing home's rehabilitation performance.

Scores for Kalamazoo, MI

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of A-minus
  • Long-term Care Rating has a grade of D
  • Short-term Care Rating has a grade of A
  • Inspection Rating has a grade of B

Looking for more options? Kalamazoo, Michigan has 6 other nursing homes

Nearby Hospitals

  • Bronson Methodist HospitalAcute Care Hospitals 1.47 miles away601 John Street Kalamazoo Michigan 49007Voluntary non-profit - Private(269) 341-6000
  • Kalamazoo Regional Psychiatric HospitalPsychiatric 1.82 miles away1312 Oakland Dr Kalamazoo Michigan 49008Government - State(269) 337-3309
  • Ascension Borgess HospitalAcute Care Hospitals 2.68 miles away1521 Gull Road Kalamazoo Michigan 49048Voluntary non-profit - Other(269) 226-7000
  • Bronson Lakeview HospitalCritical Access Hospitals 17.04 miles away408 Hazen Street Paw Paw Michigan 49079Voluntary non-profit - Private(269) 657-1400

Nearby Dialysis

  • Davita - Kalamazoo Central1.55 miles away535 S Burdick St Ste 110 Kalamazoo Michigan 49007Dialysis Stations: 10 (269) 343-0251
  • Fmc - Kalamazoo East1.83 miles away2901 E Kilgore Rd Kalamazoo Michigan 49001CMS Rating: 2 stars Dialysis Stations: 17 (269) 345-1660
  • Fmc - Kalamazoo Pd Unit1.91 miles away527 E Michigan Ave Kalamazoo Michigan 49007Dialysis Stations: 2 (269) 384-6191
  • Fmc - Kalamazoo1.92 miles away521 E Michigan Ave Kalamazoo Michigan 49007CMS Rating: 3 stars Dialysis Stations: 24 (269) 384-6180
  • Fmc - Gull Road4.11 miles away5010 Gull Rd Suite 6 Kalamazoo Michigan 49048Dialysis Stations: 12 (269) 382-3012
  • Fmc - Oshtemo5.93 miles away6739 Seeco Dr Kalamazoo Michigan 49009CMS Rating: 4 stars Dialysis Stations: 24 (269) 375-5815
  • Fms Kalamazoo, LLC9.79 miles away12180 N Us Highway 131 Schoolcraft Michigan 49087Dialysis Stations: 4 (269) 679-3588
  • Fmc - Battle Creek South19.01 miles away2845 Capital Ave Sw Ste 104 Battle Creek Michigan 49015Dialysis Stations: 17 (269) 979-8865