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Hanover Hill Health Care Center

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A-Aug 19: A-Sep 19: A-Jan 20: B+Mar 20: B+Apr 20: A-May 20: A-Jun 20: A-Jul 20: A-Aug 20: A-Sep 20: B+Oct 20: A-Jan 21: A-Feb 21: A-Mar 21: A-Apr 21: A-May 21: A-Jun 21: A-Jul 21: A-Aug 21: A-Sep 21: A-Oct 21: B+Nov 21: B+Jan 22: B+Feb 22: B+Mar 22: B+Apr 22: B+May 22: B+Jun 22: B+Aug 22: BSep 22: B
See Rating Overview
Hanover Hill Health Care Center's website

700 Hanover Street,
Manchester NH 03104

(603) 627-3826

84.27% estimated occupancy 1

Hanover Hill Health Care Center is a large nursing home in Manchester, New Hampshire. Featuring an overall rating of B, this facility is a great choice. Based on our assessment, this facility is a good fit for most people. This nursing home is better in some categories than others, but it did not have any weak links in any of our four major categories. More information about these categories can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Oncology Care
  • Orthopedic Rehabilitation

Awards

Top Nursing Home in New Hampshire badge

Top Nursing Home in New Hampshire Awards 2019

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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September
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October
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January
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February
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Facility Inspections

Grade: A-plus

In addition to receiving a great overall grade, this nursing home also received first-rate inspections in recent years. We gave them one of our best scores in that category, with an A+. We take several aspects of a facility's inspection report into consideration in determining our inspection grades. One critical factor is deficiencies. You should keep in mind that the severity of deficiencies is arguably more meaningful than the number of deficiencies, as some deficiencies can be relatively insignificant. We were not able to track down deficiency counts for this nursing home. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

This nursing home was given impressive marks in the area of long-term care as well. As a result, we awarded it one of our most elite scores in that area with a score of A-. Facilities that excel in long-term care typically are well-staffed and offer extensive hands on care to residents. One of the factors we considered on top of nursing hours is vaccinations. This facility provided the pneumonia vaccination to 100 percent of its residents. Vaccination is a reliable method to minimize unnecessary deaths and hospitalizations for the senior population. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. Indeed, it had only 0.01 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: B-minus

This nursing home was given its next best category grade in the area of short-term care. We gave this nursing home a grade of B- in this area, which is an acceptable grade. Short-term care ratings are based on a facility's quantity of skilled skilled healthcare professionals. This includes a vast spectrum of services, spanning from registered nurses to physical and respiratory therapists, not to mention other forms of therapy. Unfortunately, it does not appear that this facility submitted information on registered nurse or physical therapist staffing. The final statistic we looked at in this area is the percentage of residents who were able to leave the facility and return home. We discovered that just 5.6 percent of this facility's residents were able to return home, which is below average.

Nurse Quality

Grade: C

The final category we graded was nursing. We awarded this facility a C in this category. In computing a nursing home's nursing score, we consider the number of hours nurses are caring for patients and the level of licensure of those nurses. This facility provided just 0.4 hours of nursing care per patient per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this facility excelled in some of the quality measures we assessed. In fact, it performed well in terms of avoiding major falls and pressure ulcers.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Hanover Hill Health Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Hanover Hill Health Care Center, 6.17% of Patients had Pressure Ulcers

This is the percent of patients who have had a pressure ulcer. Pressure ulcers are considered by many experts to be an indicator of the quality of nursing care at a nursing home. Pressure ulcers, also called bed sores, are routinely the result of residents staying in one position for too long.

Minimizes Serious Falls

Grade: B-minus

In Hanover Hill Health Care Center, 5.16% of Patients had Serious Falls

This is the percentage of patients who sustained a fall which resulted in major injury.

Minimizes Urinary Tract Infections

Grade: F

In Hanover Hill Health Care Center, 2.81% of Patients had UTIs

This figure measures the percent of long-term residents that sustained a urinary tract infection. UTI's may be an indication of poor nursing care. However, this datapoint can also be skewed for certain facilities due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Hanover Hill Health Care Center, 17.01% of Patients use Anti-Psychotic Medication

This metric gauges the percent of long-term stay residents receiving antipsychotic drugs. While antipsychotic drugs serve an important medical purpose, it is important to make sure these drugs are being used only where medically required. In limited situations, excessive reliance on these medications may mean that a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Hanover Hill Health Care Center, 16.61% of Patients use Anti-Anxiety Medication

This indicates the percentage of patients given antianxiety medications. Antianxiety drugs are prescribed to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: D

In Hanover Hill Health Care Center, 5.77% of Patients

This tells you the percent of residents demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: A-minus

In Hanover Hill Health Care Center, 95.49% of Patients

This metric is a measure of the percentage of long-term patients who were given the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these vaccines critical to patient safety.

Residents Maintain Autonomy

Grade: C

In Hanover Hill Health Care Center, 18.58% Percentage of Patients

Measures the percentage of long-term care residents who needed more assistance with activities of daily living over time. ADL's include activities such as taking medications and continence. Some experts believe that this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B

In Hanover Hill Health Care Center, 22.17% Percentage of Residents

This is the percentage of residents who remained mobile levels over time. Optimizing mobility can be a great sign for residents' well-being.

Hospitalizations

Grade: A-minus

In Hanover Hill Health Care Center, 1.27 Hospitalizations per 1,000 resident days

This metric tracks the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B

In Hanover Hill Health Care Center, 22.17 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: C

In Hanover Hill Health Care Center, 12.13 Percentage of Patients

This tells you the number of emergency room visits per 1,000 days of short-term care. There is a correlation between fewer emergency room visits and the overall quality of care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Hanover Hill Health Care Center, 78.43% Percentage of Resident

This datapoint measures the percent of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry would argue that this is a reasonable measure of a nursing home's rehabilitation services.

Scores for Manchester, NH

  • Overall Rating has a grade of A-minus
  • Nurse Rating has a grade of B-plus
  • Long-term Care Rating has a grade of A
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A-plus

Looking for more options? Manchester, New Hampshire has 8 other nursing homes

Nearby Hospitals

  • Elliot HospitalAcute Care Hospitals 0.44 miles away1 Elliot Way Manchester New Hampshire 03103Voluntary non-profit - Private(603) 669-5300
  • Catholic Medical CenterAcute Care Hospitals 1.96 miles away100 Mcgregor Street Manchester New Hampshire 03102Voluntary non-profit - Private(603) 668-3545
  • Parkland Medical CenterAcute Care Hospitals 9.77 miles away1 Parkland Drive Derry New Hampshire 03038Proprietary(603) 421-2100
  • New Hampshire Hosp-Psych UnitPsychiatric 15.21 miles away36 Clinton Street Concord New Hampshire 03301Government - State(603) 271-5300
  • Concord HospitalAcute Care Hospitals 15.76 miles away250 Pleasant St Concord New Hampshire 03301Voluntary non-profit - Private(603) 225-2711
  • Southern Nh Medical CenterAcute Care Hospitals 16.4 miles away8 Prospect Street Nashua New Hampshire 03060Voluntary non-profit - Private(603) 577-2000
  • St Joseph HospitalAcute Care Hospitals 16.91 miles away172 Kinsley St Nashua New Hampshire 03060Voluntary non-profit - Other(603) 882-3000

Nearby Dialysis

  • Davita Manchester Dialysis1.13 miles away903 Hanover Street Manchester New Hampshire 03104Dialysis Stations: 10 (603) 621-4903
  • Manchester Kidney Center1.84 miles away1750 Elm Street Suite 100 Manchester New Hampshire 03103CMS Rating: 3 stars Dialysis Stations: 20 (603) 647-4042
  • Bedford Dialysis Davita4.24 miles away15 Constitution Dr, Suite 1c Bedford New Hampshire 03110Dialysis Stations: 13 (603) 471-1904
  • Davita Derry Dialysis7.45 miles away1 Action Blvd suite2 Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 421-9724
  • Fresenius Medical Care Londonderry7.45 miles away1f Common Drive Londonderry New Hampshire 03053Dialysis Stations: 13 (603) 434-4517
  • Bio-Medical Applications of New Hampshire, Inc.14.92 miles away20 Cotton Road Suite 200 Nashua New Hampshire 03063Dialysis Stations: 21 (603) 577-4547
  • Fresenius Medical Care Southern Nh Dialysis Center14.98 miles away586 Nashua St Unit #20 Milford New Hampshire 03055Dialysis Stations: 13 (603) 672-6678
  • New Hampshire Kidney Center (Fmc)15.99 miles away248 Pleasant Street Pillsbury Bldg., g400 Concord New Hampshire 03301CMS Rating: 3 stars Dialysis Stations: 16 (603) 224-9996