32300 First Avenue South, Federal Way WA 98003 · (253) 874-3580 · 63.53% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Note: Hallmark Manor has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.
Hallmark Manor is a large nursing home located in Federal Way, Washington. Our scoring system was not favorable to this nursing home, as it received an overall score of F. If you are not happy with this facility's pedestrian overall grade, you may find your options to be limited in Federal Way. The city has just three other nursing homes. More information on this facility's category grades is available below. Its best category was nursing, which is addressed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 147 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
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January
February
March
April
May
June
July
August
September
October
November
December
Nurse Quality
B-
Historical
Although we graded this facility extremely poorly overall, it received a fairly respectable nursing rating this year. We gave it a B- in this area. In calculating a facility's nursing grade, we consider the amount of time nurses spend with residents as well as the skill levels of the nurses. Based on the data, it looks like this facility provides an impressive 4.1 hours per patient each day. This is more nursing care than most places offer. In computing our grades, we apply more weight to hours performed by more highly trained nurses such as registered or licensed nurses. Lastly, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We look at these statistics as good measures of the quality of nursing care, since better care tends to reduce these problems.
Short-term Care Quality
B-
Historical
Surprisingly, we gave this facility a B- for its short-term care score, which really isn't too bad of a score. In our short-term care rating, we endeavor to create a valuable gauge for rehabilitation services. In doing so, we analyze the facility's scope of skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. This nursing home is respectable both in terms of its quantity of physical therapy and registered nurse hours provided to its residents. The last measure we looked at in this category is the percentage of residents who were able to leave the nursing home and return to the community. It was respectable in this metric with 46 percent of its patients returning home.
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Long-term Care Quality
D
Historical
This facility's second least favorable category is long-term care, where it earned just a D in that area. This is a relatively poor score. For residents looking for a permanent residence rather than skilled nursing, long-term care is an important category. Once we finished looking at the quantity of nursing care, we then analyzed the facility's vaccination record. We were pleased to find that this nursing home vaccinates 98.314606 percent of its patients against pneumonia. Surprisingly, this facility was able to limit hospitalizations. With just 1.55 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than many nursing homes. Sadly, a few of its other scores in the category were not as favorable as these.
Facility Inspections
F
Historical
In our last category of inspections, this facility received a grade that's as bad as it gets. We weight this grade more heavily than our other categories. With places that received this poor of an inspection score, we would scrutinize the severe deficiencies on its inspection report. This nursing home was assessed a category G through L deficiency, which rank among the more serious deficiencies. These categories indicate that the deficiencies uncovered by CMS had the potential to pose actual harm to patients. In addition to having severe deficiencies, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Aug 20
Provider:
F
State:
B-
National:
B
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating
Hallmark Manor Quality Metrics
Minimizes Pressure Ulcers
This statistic indicates the percent of long-term care patients who are suffering from new or worsened pressure ulcers or bed sores. We factor in this statistic in computing both nursing and long-term care grades.
Provider
B-
8.82%
State
B+
6.51%
National
B
7.32%
Percent of Patients with Pressure Ulcers Lower is Better
Minimizes Serious Falls
This datapoint is an indication of the percentage of long-term care patients who have had falls resulting in severe injury. Falls can happen for a variety of reasons, but high rates of major falls may be an indication of poor nursing care.
Provider
A
1.4%
State
B+
3.03%
National
B
3.36%
Percent of Patients with Serious Falls Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of patients that have had a urinary tract infection. These infections are sometimes associated with poorer hygiene.
Provider
B+
1.42%
State
B
2.47%
National
B
2.65%
Percent of Patients with UTIs Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percent of residents given antipsychotic drugs. These drugs may be used to treat a variety of medical conditions, including Alzheimer's or other dementias.
Provider
A-
9.34%
State
B
14.62%
National
B
14.18%
Percent of Patients Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percent of patients who were given antianxiety medications. These medications are prescribed to patients suffering from anxiety and depression.
Provider
A+
8.68%
State
A-
12.27%
National
B
19.68%
Percent of Patients Lower is Better
Managing Depression Among Residents
This indicates the percentage of residents demonstrating signs of depression. Increased levels of depression may reveal lower quality care.
Provider
B-
2.74%
State
B-
10.42%
National
B+
5.07%
Percent of Patients Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of residents that were given the pneumonia and flu vaccines. Higher vaccination rates should be standard at this point.
Provider
B-
96.58%
State
B
92.43%
National
B
92.05%
Percent of Patients Higher is Better
Residents Maintain Autonomy
This is a measure of the percent of long-term care patients that required increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Many believe that this is a reasonable measure of a resident's well-being.
Provider
B-
17.12%
State
B+
13.68%
National
B
14.45%
Percentage of Patients Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents that retained mobility levels over time. Retaining mobility is often a good sign for residents' health.
Provider
A-
20.69%
State
B
18.05%
National
B
17.08%
Percentage of Residents Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of patient care. There is generally a correlation between keeping patients out of the hospital and the quality of care.
Provider
B
1.55
State
A-
1.28
National
B
1.70
Hospitalizations per 1,000 resident days Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per thousand days of short-term patient care. There is a correlation between staying out of the hospital and a nursing homes short-term rehabilitation performance.
Provider
C
20.69
State
B
18.05
National
B
17.08
Percentage of Residents Rehospitalized Lower is Better
Short-term Care: ER Visits
This tells you the number of times residents are sent to the emergency room per thousand days of short-term care. There is usually a correlation between having fewer emergency room visits and the quality of care.
This metric is a measure of the percentage of short-term residents who saw functional improvements, such as with activities of daily living. Many in the industry argue this is a reasonable measure of a facility's rehabilitation services.
Provider
B-
64.45%
State
B
67.15%
National
B
68.03%
Percentage of Resident Higher is Better
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Nearby Dialysis
Nkc Federal Way West Campus 1.03 mi
Dialysis Stations: 7
501 South 336th St., Suite 110 Federal Way Washington 98003
(253) 943-6312
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CMS Rating: 3 stars
Dialysis Stations: 13
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CMS Rating: 5 stars
Dialysis Stations: 12
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Nkc Fife Kidney Center 4.66 mi
Dialysis Stations: 10
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