Hallmark Manor: Nursing Home OverviewSkip to content

Hallmark Manor

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: C
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: DJun 19: DJul 19: DAug 19: DSep 19: DJan 20: DMar 20: DApr 20: CMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: DMar 23: DApr 23: FJun 23: FJul 23: CAug 23: CSep 23: COct 23: CNov 23: C
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Hallmark Manor's website

32300 First Avenue South,
Federal Way WA 98003

(253) 874-3580

58.16% estimated occupancy 1

Hallmark Manor is a nursing home in Federal Way, Washington. The city has a population of 91,661 people. With an overall score of C, this appears to be a middle of the pack nursing home. As far as we can see, this facility ought to be a solid choice for most people. This place didn't fare well in all of our categories, but it didn't receive any terrible grades either. Additional information about its category grades can be found below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Partnership
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Wound Care
  • Occupational Therapy
  • Diabetes Management
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Nurse Quality

Grade: B-plus

This nursing home's nursing score outpaced its overall rating. In fact, we awarded it a B+ for its nursing score, which is one of our better scores. We looked at the levels of nurses at the nursing home, in addition to the quantity of hours the nurses were with residents, in determining our score in this area. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can frequently be avoided if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: B

In addition, we also wanted to note that this facility was given positive short-term care marks in this assessment. We gave them one of our more impressive scores in that category, with a grade of B. This turned out to be the nursing home's second best score. Our short-term care grades are important for people seeking rehabilitation. Rehabilitation typically requires more highly-skilled nursing. Skilled nursing means a broad spectrum of services, spanning from registered nurses to physical and speech therapists, as well as other types of therapy. Fortunately, it appear that this nursing home employs registered nurses. Not every nursing home employs these types of nurses. However, according to the data they provided, it does not look like the facility employs physical therapists. Finally, we considered the number of residents who were able to return to the community from this facility. We found that 5.2 percent of this nursing home's residents returned home.

Long-term Care Quality

Grade: B-minus

We also gave this nursing home a solid score in the category of long-term care, where we awarded it a B-. Our long-term care grade assesses a facility's personal care rather than the highly skilled nursing or medical services that are critical to a skilled nursing facility. Once we looked at the amount of care provided by nurses and other staff, we turned to the facility's vaccination data. We were pleased to discover that this nursing home vaccinated 99.68354 percent of its residents for pneumonia. Finally, this nursing home was also able to limit hospitalizations. It had less than one hospitalization per 1,000 long-term resident days, which is an impressively low figure.

Facility Inspections

Grade: D

Moving on the final category of inspections, this ended up being this facility's weakest link. Inspection grades are based on a nursing home's recent government inspection reports. We gave this nursing home just a D in this category, which is not a very good grade. Inspection scores weigh a host of factors included in a facility's inspection reports. Generally, you should be most cautious when considering a facility with severe deficiencies on its inspection reports. This nursing home was hit with one category G through L deficiency, which rank among the more severe categories of deficiencies. This generally indicates that the deficiencies uncovered by inspectors had the potential to create actual harm to patients. Finally, this facility also received 3 substantiated complaints in recent years. This is yet another bad sign.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Hallmark Manor Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Hallmark Manor, 9.06% of Patients had Pressure Ulcers

This tells you the percentage of patients that suffered from a pressure ulcer. Pressure ulcers, which are also known as bed sores, are often caused by residents not being moved frequently enough. Better nursing protocols limits the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: A

In Hallmark Manor, 1.27% of Patients had Serious Falls

This tells you the percentage of residents who sustained a major fall. Falls leading to severe injury are considered to be a barometer of the quality of nursing care . Major falls are often caused by lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In Hallmark Manor, 0.95% of Patients had UTIs

This datapoint gauges the percent of long-term care patients which had UTI's. UTI's may be a sign of a facility with lower levels of hygiene. However, this metric could also be misleading for some nursing homes due to varying reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Hallmark Manor, 16.67% of Patients use Anti-Psychotic Medication

This datapoint tells you the percent of long-term residents that were given antipsychotic drugs. High levels of antipsychotic drug use may suggest that a facility is using these medications to subdue residents in scenarios where such medications are not medically required. However, some nursing homes may need to rely on these medications due to an increased number of residents suffering from cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Hallmark Manor, 19.27% of Patients use Anti-Anxiety Medication

This datapoint measures the percentage of long-term residents who were administered antianxiety drugs. These drugs are prescribed to patients suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-minus

In Hallmark Manor, 5.19% of Patients

Measures the percentage of long-term stay patients who are showing signs of depression.

Appropriate Vaccine Usage

Grade: B-minus

In Hallmark Manor, 94.9% of Patients

This tells you the percent of residents who received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.

Residents Maintain Autonomy

Grade: A-minus

In Hallmark Manor, 10.77% of Patients

This is the percentage of patients that required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Hallmark Manor, 18.86% of Residents

This is the percent of residents that retained mobility levels over time. Optimizing mobility is usually a good sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: B-minus

In Hallmark Manor, 18.86% of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Hallmark Manor, 80.83% of Resident

This indicates the percent of short-term residents who saw functional improvements, such as with activities of daily living. Higher levels of independence with ADL's usually correlates with successful rehabilitation services.

Scores for Federal Way, WA

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of A-minus
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of A-minus
  • Inspection Rating has a grade of B-minus

Looking for more options? Federal Way, Washington has 3 other nursing homes

Nearby Hospitals

  • St Francis Community HospitalAcute Care Hospitals 1.56 miles away34515 9th Avenue South Federal Way Washington 98003Voluntary non-profit - Church(253) 944-8100
  • Multicare Auburn Medical CenterAcute Care Hospitals 4.87 miles away202 North Division Street Plaza One Auburn Washington 98001Voluntary non-profit - Private(253) 833-7711
  • St Joseph Medical CenterAcute Care Hospitals 7.09 miles away1717 South J Street Tacoma Washington 98405Voluntary non-profit - Church(253) 627-4101
  • Multicare Good Samaritan HospitalAcute Care Hospitals 9.69 miles away401 15th Avenue Se Puyallup Washington 98372Voluntary non-profit - Private(253) 697-2102
  • Highline Medical CenterAcute Care Hospitals 10.03 miles away16251 Sylvester Road Sw Seattle Washington 98166Voluntary non-profit - Private(206) 244-9970
  • Valley Medical CenterAcute Care Hospitals 10.53 miles away400 S 43rd St Renton Washington 98055Government - Hospital District or Authority(425) 228-3450
  • Multicare Covington Medical CenterAcute Care Hospitals 11.14 miles away17700 Se 272nd St Kent Washington 98042Voluntary non-profit - Private(253) 372-7400
  • St Anthony HospitalAcute Care Hospitals 13.5 miles away11567 Canterwood Boulevard Nw Gig Harbor Washington 98332Voluntary non-profit - Church(253) 530-2050

Nearby Dialysis

  • Nkc Federal Way West Campus1.03 miles away501 South 336th St., Suite 110 Federal Way Washington 98003Dialysis Stations: 7 (253) 943-6312
  • Federal Way Community Dialysis Center1.75 miles away1015 S 348th St Federal Way Washington 98003CMS Rating: 3 stars Dialysis Stations: 13 (253) 661-9055
  • Nkc Federal Way East Kidney Center2.36 miles away33820 Weyerhaeuser Way S Ste 100 Auburn Washington 98001Dialysis Stations: 14 (253) 943-6262
  • Total Renal Care, Inc3.26 miles away27320 Pacific Hwy S Federal Way Washington 98003Dialysis Stations: 12 (253) 529-7825
  • Nkc Auburn Kidney Center3.96 miles away1501 West Valley Highway N Auburn Washington 98001CMS Rating: 5 stars Dialysis Stations: 12 (253) 804-8323
  • Nkc Fife Kidney Center4.66 miles away6021 12th Street E, Suite 110 Tacoma Washington 98424Dialysis Stations: 10 (253) 943-6335
  • Nkc Kent Kidney Center6.03 miles away25316 74th Ave S Ste 101 Kent Washington 98032CMS Rating: 4 stars Dialysis Stations: 27 (253) 850-6810
  • Renal Care Group Northwest, Inc.7.02 miles away1717 South J Street Tacoma Washington 98405Dialysis Stations: 20 (253) 627-1995