Friendship Village
1400 N Drake Rd, Kalamazoo MI 49006 · (269) 381-0560 · 80.87% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
With an address in Kalamazoo, Michigan, Friendship Village is one of seven nursing homes in the area. With an A+ overall grade, we ranked this facility number 219 in the United States. This puts it in the top two percent of all nursing homes. We could not find many negative things to say about this nursing home. Its ratings are as good as they get. As you can find below, this facility performed just as well in our category ratings. We gave it a straight A report card!
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 :
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Long-term Care Quality
To pair with its strong overall grade, we awarded this nursing home a grade of A+ for its nursing grade. Facilities that excel in this category typically provide residents with better supervision and stay on top of routine medical care. On top of offering very impressive levels of nursing care, this nursing home gave the pneumonia vaccine to 100 percent of its residents. Vaccines are vital to keeping patients out of the hospital. This combination proved to be effective as this nursing home keeps its patients out of the hospital. In fact, it had just 1.34 hospitalizations per 1,000 long-term resident days.
Nurse Quality
One of the other reasons we rated this facility so highly is that it received a very impressive nursing rating. In that category, we awarded this facility a grade of A+. Our nursing rating is largely tied to a nursing home's nurse staffing. This facility provided 5.5 hours of nursing care per resident each day, which is among the better figures in the country. A significant portion of those hours were provided by registered nurses, which are one of the most highly skilled levels of nurses. We were very impressed by both of these statistics. In addition to offering high levels of care, this nursing home also excelled in the quality-based metrics we assessed. It performed as well as any facility in Michigan in terms of avoiding major falls and pressure ulcers.
Facility Inspections
This facility also had a nearly flawless inspection report. As a result, it earned one of our highest grades in that area with an A+. Our inspection grades weigh a host of factors found on a facility's inspection report. One key criteria we rely on is the number and severity of deficiencies. Facilities with higher grades in this area typically have very few of these severe deficiencies. Although this facility had some deficiencies on its report, none of them were severe based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
In the final area, this facility also received an impressive short-term care score, with an A. This topped off a rare straight A profile. In forming these short-term care scores, we assess the nursing home's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of skilled professionals. The goal is to create a barometer for comparing the rehabilitation services of nursing homes. One of this place's strengths is it provides more than an hour of care per day from registered nurses to each patient. This is the gold standard in this metric, as it's approximately 1.5 times higher than a typical facility's level of registered nurse staffing. The final metric we looked at in this category is the percentage of residents who were able to leave the nursing home and return to the community. It performed as well as just about any facility in Michigan in this area with 59.7 percent of its residents returning home. For most nursing homes, fewer than half of their short-stay residents ever return home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Friendship Village Quality Metrics
Minimizes Pressure Ulcers
This statistic tells you the percent of long-term stay patients who have new or worsened pressure ulcers. Many experts believe that pressure ulcers are a solid indicator of quality of care.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents that sustained a fall resulting in severe injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients that suffered from a urinary tract infection. Urinary tract infections are considered by many experts to be a barometer of the quality of nursing care at a nursing home. UTI's are often linked to poor nursing care. Nevertheless, this statistic could be skewed for certain facilities due to inconsistent reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percent of residents prescribed antipsychotic drugs. Antipsychotic drugs are given to patients for a variety of medical conditions, including cognitive disorders. Sadly, in some situations, increased usage of these drugs may suggest a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percentage of patients who were prescribed antianxiety drugs. Antianxiety medications are given to patients experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percentage of residents who are showing symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of residents that received the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint measures the percentage of long-term residents who required additional assistance with activities of daily living over time. Activities of daily living include activities such as moving around and taking a bath. Many argue this is a reasonable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percent of patients who remained mobile levels over time. Retaining mobility is usually a good sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This is a measure of the number of times residents are hospitalized per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is a measure of the number of rehospitalizations per 1,000 days of short-term patient care. Minimizing rehospitalizations during rehabilitation is important to restoring the health of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of emergency room visits per 1,000 days of short-term patient care. There is usually a correlation between staying out of the emergency room and the quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with ADL's often correlates with better rehabilitation.
Percentage of Resident
Higher is Better