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Friendship Village

  • Nursing Home
  • Home Health Agency
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: ADec 18: AJan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: A+Feb 22: A+Mar 22: A+Apr 22: AMay 22: AJun 22: AAug 22: A+Sep 22: A+Oct 22: A+Nov 22: A+Jan 23: A+Feb 23: A+Mar 23: A+Apr 23: A+
See Rating Overview
Friendship Village's website

1400 N Drake Rd,
Kalamazoo MI 49006

(269) 381-0560

71.05% estimated occupancy 1

Friendship Village is a small non-profit nursing home in Kalamazoo, Michigan. This nursing home is an A+ facility, which is the best rating that we offer. We were so impressed with this facility that we ranked it as one of the top 10 nursing homes in Michigan. One of the best aspects of this nursing home's exemplary report card is its nursing rating. Nursing grades are discussed in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • No Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Dentistry
  • Occupational Therapy
  • Podiatry
  • Physical Therapy
  • Nutritional Counseling
  • X-Ray
  • Recreational Therapy
  • Optometry
  • Orthopedic Rehabilitation
  • Aquatic Therapy

Awards

Top Nursing Home in Michigan badge

Top Nursing Home in Michigan Awards 2019

Best Nursing Home in Kalamazoo, Michigan badge

Best Nursing Home in Kalamazoo, Michigan Awards 2019

Best Nursing Home in Michigan badge

Best Nursing Home in Michigan Awards 2020

Best Nursing Home in Kalamazoo, Michigan badge

Best Nursing Home in Kalamazoo, Michigan Awards 2020

Top Nursing Home in Michigan badge

Top Nursing Home in Michigan Awards 2021

Best Nursing Home in Kalamazoo, Michigan badge

Best Nursing Home in Kalamazoo, Michigan Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Nurse Quality

Grade: A-plus

We also would like to note that this facility excelled in our nursing score. We gave them an impressive grade of A+ in this area. Nursing scores are primarily associated with the nursing home's level of nurse staffing. This nursing home averages 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This facility performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can typically be avoided if more nurses aids and better safety protocols are in place.

Facility Inspections

Grade: A

Turning to inspections, this facility excelled in that area, which is based on the nursing home's government inspections. In fact, we awarded it an A for that category. Perhaps the most important factor we consider in determining our inspection grades is deficiencies. These deficiencies can be found on a facility's inspection reports. Nursing homes with better grades in this area typically dodged the more severe deficiencies involving health risks or even death. This nursing home received 5 deficiencies on its inspection report, but fortunately none were considered to be major deficiencies. This tells you that the government inspectors did not consider any of the deficiencies to be an immediate threat to resident health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A

The next category we assessed is long-term care. Adding to its impressive resume, this nursing home also performed well in that category. In fact, it received a of A for that area. When facilities receive this type of grade in this category it is a good sign for patient care and indicates that the nursing home is well-staffed with nurses and aids. One of the criteria we considered on top of nursing hours was vaccinations. This facility administered the pneumonia vaccination to 100 percent of its residents. This is a great way to avoid unnecessary deaths and hospitalizations for the senior population. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its residents out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: A

In our final area, we awarded this facility a grade of A for our short-term care score. This topped off a first-rate report card. Our short-term care grades are probably most critical for patients in need of rehabilitation services. Rehabilitation typically mandates higher levels of skilled nursing services. This includes not merely nursing services, but also physical and respiratory therapy, as well as other forms of therapy. Fortunately, it looks like this nursing home has registered nurses on staff. Not every nursing home employs these skilled professionals. On the other hand, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we assessed the percentage of residents who were able to return to the community from this facility. We found that 6.2 percent of this facility's residents returned home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Friendship Village Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Friendship Village, 8.87% of Patients had Pressure Ulcers

This indicates the percent of patients who suffered from a pressure ulcer. Pressure ulcers are considered by many experts to be a barometer of nursing care . Pressure ulcers, which are also referred to as bed sores, are often the result of residents staying in one position for too long.

Minimizes Serious Falls

Grade: A+

In Friendship Village, 2.93% of Patients had Serious Falls

This datapoint is an indication of the percent of long-term stay residents which experienced falls leading to serious injury. Falls can happen for a variety of reasons, but excessive numbers of falls may be an indication of poor nursing care.

Minimizes Urinary Tract Infections

Grade: C

In Friendship Village, 2.23% of Patients had UTIs

This tells you the percentage of patients who have had a urinary tract infection. Urinary tract infections are considered to be a barometer of the quality of nursing care . UTI's are routinely caused by a facility with lower levels of hygiene. Nevertheless, this metric can also be skewed for certain facilities due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Friendship Village, 13.4% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients who were prescribed antipsychotic drugs. Antipsychotic drugs are administered to residents for a variety of conditions, including dementia. Unfortunately, in some situations, excessive reliance on these medications may suggest a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Friendship Village, 19.66% of Patients use Anti-Anxiety Medication

This indicates the percent of patients prescribed antianxiety medications. These drugs are generally given to residents experiencing anxiety or depression.

Managing Depression Among Residents

Grade: A-minus

In Friendship Village, 3.38% of Patients

This is the percentage of residents exhibiting signs of depression. Higher levels of depression may be an indicator lower quality care.

Appropriate Vaccine Usage

Grade: A

In Friendship Village, 91.02% of Patients

This metric measures the percentage of long-term care patients that received the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these types of vaccines critical to patient care.

Residents Maintain Autonomy

Grade: A

In Friendship Village, 12.09% Percentage of Patients

This tells you the percent of patients who required additional assistance with activities of daily living over time. High levels of needing for assistance with ADL's could indicate the erosion of a patient's health.

Ability to Keep Residents Mobile

Grade: B-minus

In Friendship Village, 13.78% Percentage of Residents

This tells you the percent of patients who remained mobile levels over time. Optimizing mobility is often a great sign for residents' health.

Hospitalizations

Grade: A

In Friendship Village, 1.65 Hospitalizations per 1,000 resident days

This metric measures the number of hospitalizations per thousand days of patient care. Minimizing hospitalizations is critical to maintaining the physical health of patients.

Short-term Care: Rehospitalizations

Grade: B-plus

In Friendship Village, 13.78 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per 1,000 days of short-term care. There is generally a correlation between avoiding hospitalizations and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: B-plus

In Friendship Village, 11.28 Percentage of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding emergency medical situations is one way to assess short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Friendship Village, 77.57% Percentage of Resident

This tells you the percentage of short-term care residents who experienced functional improvements, such as enhanced ability to perform activities of daily living.

Scores for Kalamazoo, MI

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of A-minus
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of A-minus
  • Inspection Rating has a grade of B-minus

Looking for more options? Kalamazoo, Michigan has 4 other nursing homes

Nearby Hospitals

  • Kalamazoo Regional Psychiatric HospitalPsychiatric 2.98 miles away1312 Oakland Dr Kalamazoo Michigan 49008Government - State(269) 337-3309
  • Bronson Methodist HospitalAcute Care Hospitals 3.64 miles away601 John Street Kalamazoo Michigan 49007Voluntary non-profit - Private(269) 341-6000
  • Ascension Borgess HospitalAcute Care Hospitals 4.41 miles away1521 Gull Road Kalamazoo Michigan 49048Voluntary non-profit - Other(269) 226-7000
  • Bronson Lakeview HospitalCritical Access Hospitals 14.03 miles away408 Hazen Street Paw Paw Michigan 49079Voluntary non-profit - Private(269) 657-1400
  • Allegan General HospitalCritical Access Hospitals 18.27 miles away555 Linn Street Allegan Michigan 49010Voluntary non-profit - Other(269) 686-4101

Nearby Dialysis

  • Fmc - Oshtemo1.86 miles away6739 Seeco Dr Kalamazoo Michigan 49009CMS Rating: 4 stars Dialysis Stations: 24 (269) 375-5815
  • Davita - Kalamazoo Central3.55 miles away535 S Burdick St Ste 110 Kalamazoo Michigan 49007Dialysis Stations: 10 (269) 343-0251
  • Fmc - Kalamazoo3.67 miles away521 E Michigan Ave Kalamazoo Michigan 49007CMS Rating: 3 stars Dialysis Stations: 24 (269) 384-6180
  • Fmc - Kalamazoo Pd Unit3.68 miles away527 E Michigan Ave Kalamazoo Michigan 49007Dialysis Stations: 2 (269) 384-6191
  • Fmc - Gull Road6.01 miles away5010 Gull Rd Suite 6 Kalamazoo Michigan 49048Dialysis Stations: 12 (269) 382-3012
  • Fmc - Kalamazoo East6.51 miles away2901 E Kilgore Rd Kalamazoo Michigan 49001CMS Rating: 2 stars Dialysis Stations: 17 (269) 345-1660
  • Fms Kalamazoo, LLC11.81 miles away12180 N Us Highway 131 Schoolcraft Michigan 49087Dialysis Stations: 4 (269) 679-3588
  • Fmc - Allegan18.76 miles away730 Airway Dr Allegan Michigan 49010Dialysis Stations: 12 (269) 673-1700