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Encore Healthcare and Rehabilitation

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: C
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-Mar 19: CApr 19: CMay 19: B-Jun 19: B-Jul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: DMay 21: DJun 21: DJul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: C
See Rating Overview
Encore Healthcare and Rehabilitation's website

1820 West Moline Street,
Malvern AR 72104

(501) 337-9581

86.84% estimated occupancy 1

Encore Healthcare and Rehabilitation is in Malvern, Arkansas. This city has 23,354 people. This is not a bad nursing home with a C overall grade. This grade is right in line with the city grade in Malvern. This nursing home seems to have a few things working in its favor. More information on this facility's category grades may be found below. Its best category was long-term care, which is addressed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Recreational Therapy
  • Pain Management
  • Audiology
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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May
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August
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October
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January
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February
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Long-term Care Quality

Grade: A

This place really performed well in the area of long-term care. We gave it an A for that category. When nursing homes receive this type of score in long-term care it is usually a good sign for patient care and suggests that the facility is well-staffed with nurses aids. On top of looking at the quantity of care provided by aids and other staff, we looked at the percentage of residents vaccinated against pneumonia. This facility gave the vaccine to 100 percent of its patients, which is more than the vast majority of nursing homes. Clearly, this nursing home is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Facility Inspections

Grade: B-plus

Inspections is another category where this facility excelled. We gave this nursing home an B+ for our inspections rating. This grade is far more impressive than the facility's overall score. Arguably the most important factor we consider in calculating our inspection grades is deficiencies. Deficiencies are found on a facility's inspection reports. Places with better scores in this category typically avoided the most severe deficiencies involving things like patient abuse. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.

Nurse Quality

Grade: D

Moving on to another strength for this facility, it also earned an elite nursing score. We gave this nursing home a grade of D. Nursing scores are mostly tied to a facility's level of nurse staffing. This facility averaged just 0.4 hours of nursing care per patient daily. Lastly, we also assessed some nursing quality measures in determining our nursing scores. This nursing home fared well in terms of minimizing its residents' major falls and pressure ulcers. We consider these statistics to be good indicators of the quality of nursing care.

Short-term Care Quality

Grade: F

This facility's worst category was short-term care, which is the final area we looked at. It received an abysmal F for this category. In spite of a few decent scores in other categories, this grade is still concerning so we felt obligated to draw your attention to it. Short-term care grades are based on the nursing home's quantity of skilled highly skilled professionals. This includes a vast range of nursing services, ranging from registered nurses to physical and occupational therapists, not to mention other types of therapy. Considering its grade in this area, we weren't stunned to discover that this nursing home is well below average in terms of its number of physical therapy and registered nurse hours provided to its patients based on the figures we looked at. The final statistic we looked at in this area is the number of residents who ultimately were able to return home from the facility. This facility struggled quite a bit in this area as well, with just 5 percent of its residents returning home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Encore Healthcare and Rehabilitation Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Encore Healthcare and Rehabilitation, 8.16% of Patients had Pressure Ulcers

This tells you the percentage of patients who suffered from a pressure ulcer. Pressure ulcers are damage to the skin caused by remaining in the same position for too long.

Minimizes Serious Falls

Grade: B-plus

In Encore Healthcare and Rehabilitation, 4% of Patients had Serious Falls

This tells you the percentage of patients that sustained a fall which resulted in severe injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Encore Healthcare and Rehabilitation, 2.3% of Patients had UTIs

This is the percent of residents that have had a urinary tract infection. Urinary tract infections are often associated with worse hygiene protocols. Additional nurse staffing reduces the number of UTI's sustained by residents in a nursing home. Note that this metric is sometimes skewed by the fact that facilities have incongruent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Encore Healthcare and Rehabilitation, 12.13% of Patients use Anti-Psychotic Medication

This is the percentage of residents prescribed antipsychotic medications. While antipsychotic drugs may be vital to many patients, it is important to confirm these drugs are being used only where medically required. In some cases, excessive reliance on these medications may indicate that a nursing home is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Encore Healthcare and Rehabilitation, 21.55% of Patients use Anti-Anxiety Medication

This is the percent of residents given antianxiety medications. These medications are typically prescribed to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: A+

In Encore Healthcare and Rehabilitation, 2.07% of Patients

This indicates the percentage of patients who are exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Encore Healthcare and Rehabilitation, 95.87% of Patients

This metric is a measure of the percent of long-term patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: C

In Encore Healthcare and Rehabilitation, 11.98% Percentage of Patients

This indicates the percentage of patients who needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: C

In Encore Healthcare and Rehabilitation, 12.63% Percentage of Residents

This is the percent of residents that remained mobile levels over time. Preserving mobility is usually a good sign for residents' health.

Hospitalizations

Grade: B-minus

In Encore Healthcare and Rehabilitation, 1.81 Hospitalizations per 1,000 resident days

This metric is a measure of the number of hospitalizations per thousand days of patient care. Avoiding hospitalizations is key to the physical well-being of nursing home patients.

Short-term Care: Rehospitalizations

Grade: A-minus

In Encore Healthcare and Rehabilitation, 12.63 Percentage of Residents Rehospitalized

This metric measures the number of rehospitalizations per 1,000 days of short-term patient care. Staying out of the hospital during rehabilitation is important to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: A-minus

In Encore Healthcare and Rehabilitation, 12.62 Percentage of Patients

This is the number of times residents are sent to the emergency room per 1,000 days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Encore Healthcare and Rehabilitation, 77.48% Percentage of Resident

This metric measures the percentage of short-term residents who experienced functional improvements, such as with activities of daily living. Many in the industry argue that this is a reliable measure of rehabilitation services.

Nearby Hospitals

  • Baptist Health Medical Center-Hot Springs CountyAcute Care Hospitals 2.99 miles away1001 Schneider Drive Malvern Arkansas 72104Voluntary non-profit - Private(501) 332-1000
  • National Park Medical CenterAcute Care Hospitals 13.62 miles away1910 Malvern Avenue Hot Springs Arkansas 71901Proprietary(501) 321-1000
  • Chi St. Vincent Hospital Hot SpringsAcute Care Hospitals 14.59 miles away300 Werner Street Hot Springs Arkansas 71903Voluntary non-profit - Church(501) 622-1000
  • Levi HospitalAcute Care Hospitals 15.62 miles away300 Prospect Ave Hot Springs Arkansas 71901Voluntary non-profit - Private(501) 624-1281
  • Saline Memorial HospitalAcute Care Hospitals 19.78 miles away#1 Medical Park Drive Benton Arkansas 72015Proprietary(501) 776-6000

Nearby Dialysis

  • Davita - Malvern Dialysis0.66 miles away1590 Tanner Rd Malvern Arkansas 72104Dialysis Stations: 26 (501) 332-3000
  • Davita - Ouachita Dialysis13.75 miles away1900 Malvern Ave Ste 102 Hot Springs Arkansas 71901Dialysis Stations: 24 (501) 624-0196
  • Davita - Hot Springs Dialysis14.55 miles away115 Wrights St Ste A Hot Springs Arkansas 71913CMS Rating: 4 stars Dialysis Stations: 28 (501) 624-0153
  • Davita - Saline County Dialysis19.26 miles awayGround Level-1200 N Main Ste 2 Benton Arkansas 72015Dialysis Stations: 12 (501) 776-1816

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=045393