Concordia Healthcare Center-Heritage Manor

Concordia Healthcare Center-Heritage Manor is one of only three available facilities in Mayfield, Kentucky. We gave this nursing home an overall rating of F. This place does not seem to have any redeeming qualities. Although this place was given one encouraging category grade for long-term care, which you can find more information about below.

Although we gave this facility an abysmal overall grade, we awarded it a C for our long-term care rating. Our long-term care ratings are more important for those needing more traditional services associated with personal care. On top of assessing the quantity of care provided by nurses and other staff, we analyzed the number of residents vaccinated for pneumonia. This nursing home gave the vaccine to 98.68421 percent of its residents, which is higher than the average nursing home. Finally, we looked at the nursing home's number of hospitalizations. Here we found that this place had 3.77 hospitalizations per one thousand long-term resident days. While this figure is somewhat concerning, this number may be skewed for some facilities due to the medical complexity of patients.

This facility's second best category was nursing, but even there it received a grade of just D. This is still a well below average grade. Nursing scores are mostly based on a facility's nurse staffing. With a meager 3.2 hours of nursing care per resident each day, this nursing home's nurse staffing levels were far below average. This nursing home also had terrible scores in some of the quality-based metrics to go along with its weak nursing hours. We looked at the percent of patients experiencing pressure ulcers. This facility was at more than double the national average in this metric.

This facility's second least favorable score was short-term care, where it earned a grade of just D in that area. This is a well below average grade. Short-term care grades are based in part on the nursing home's quantity of skilled highly skilled professionals. This includes a broad scope of nursing services, ranging from registered nurses to physical and respiratory therapists, not to mention other variations of therapy. Not surprisingly, we found that this place provides substantially less registered nurse and physical therapist hours per resident than a typical facility. Lastly, we looked at the number of residents who ultimately returned home from this facility. This nursing home didn't fare well here either. In fact, we found that just 36.4 percent of this facility's residents were able to return home. This figure was well off the national average.

Turning our final category of inspections, this nursing home received an abysmal grade. We weight this grade more heavily than our other categories. For places with poor inspection grades, you should scrutinize any severe deficiencies found on their inspection reports. This facility was hit with a category J or K deficiency, which rank among the worst categories of deficiencies. These categories mean that CMS found a deficiency which puts patient safety or health in imminent danger. Finally, this facility also received 2 substantiated complaints in recent years. This is yet another bad sign.