Concord Care Center of Cortland

Although we did not rate this facility well overall, we want to point out its decent grade of B- in the category of nursing. Our nursing grade is based on several subcategories, most of which are associated with levels of nurse staffing. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Despite having low quantities of nursing care, this facility surprisingly excelled in some of the quality-based metrics we looked at. It performed well when it comes to avoiding major falls and pressure ulcers.

This nursing home's second best category turned out to be short-term care. In that area, we gave this facility a grade of B-. In the category of short-term care, we seek to qualify measures of a facility's rehabilitation services. We assess a nursing home's skilled nursing services, including the ones performed by registered nurses and physical, occupational and other therapists. In this place's case, we were surprised to learn that it actually provides less physical therapist and registered nurse hours per patient than the average facility. The final statistic we assessed in this area is the percentage of patients that ultimately returned home from the facility. We found that just 0 percent of this facility's residents returned home. Unfortunately, this was below the national average.

The next category we graded is long-term care. In that category, we gave this nursing home a solid grade of C. Long-term care grades focus on a nursing home's personal care instead of the highly skilled nursing or healthcare services that are critical to a rehabilitation facility. After considering the amount of care provided by nurses and other staff, we turned to the nursing home's vaccination data. This facility vaccinated 100 percent of its residents for pneumonia, which is more than the average nursing home. Finally, this facility was also able to limit hospitalizations. In fact, it had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

The final area we looked at is inspections. Inspection scores are based on a nursing home's recent government inspections. This facility received a score of C in this category. These inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these factors by reviewing copies of nursing homes' inspection reports. This place was hit with 5 deficiencies on its government inspection report, but we were relieved to find that none were in any of the categories labeled G through L. This indicates it avoided the more ominous classes of deficiencies. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.