Charlene Manor Extended Care Facility: Nursing Home OverviewSkip to content

Charlene Manor Extended Care Facility

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B-plus
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+May 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: A-Mar 20: A-Apr 20: AMay 20: AJun 20: AJul 20: AAug 20: ASep 20: A-Oct 20: ANov 20: AJan 21: AFeb 21: AMar 21: AApr 21: AMay 21: AJun 21: AJul 21: AAug 21: ASep 21: AOct 21: B+Nov 21: B+Jan 22: BFeb 22: BMar 22: DApr 22: DMay 22: DJun 22: DAug 22: DSep 22: DOct 22: DNov 22: DJan 23: DFeb 23: BMar 23: BApr 23: BJun 23: BJul 23: B+Aug 23: B+Sep 23: B+Oct 23: B+Nov 23: B+
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Charlene Manor Extended Care Facility's website

130 Colrain Road,
Greenfield MA 01301

(413) 200-9956

95.52% estimated occupancy 1

Please note our records indicate that Charlene Manor Extended Care Facility has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Charlene Manor Extended Care Facility is a large non-profit nursing home located in Greenfield, Massachusetts. We awarded this facility an overall grade of B+. A score in this range requires solid scores in most areas. In fact, we ranked this facility in the top third of all nursing homes in the United States. The best aspect of this facility's strong profile was its inspection rating. Inspection grades are discussed in the next paragraph

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Awards

Best Nursing Home in Greenfield, Massachusetts badge

Best Nursing Home in Greenfield, Massachusetts Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-minus

To go along with its strong overall grade, we awarded this nursing home a grade of A- for our inspections rating. Our inspection ratings weigh a host of factors included in a facility's inspection report. One of the most important criteria we weigh heavily is the quantity and severity of deficiencies. Facilities with higher grades in this category typically have very few of these severe deficiencies. Unfortunately, it does not appear that we were able to find deficiency data for this facility. Without having access to complete deficiency data for this nursing home, it was a challenge to evaluate the place in the inspections category.

Nurse Quality

Grade: A-minus

One of the other reasons we graded this nursing home so highly is that it earned a very impressive nursing rating. In that category, we awarded this nursing home an A-. The nursing rating weighs many factors, most of which are based on quantities of nurse staffing. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can often be prevented if more nurses aids and better safety protocols are in place.

Short-term Care Quality

Grade: A-minus

The third area we looked at was short-term care. This nursing home was awarded a very favorable short-term care grade. We awarded them an impressive strong of A- in this area. In calculating our short-term care ratings, we size up the facility's levels of highly skilled nursing, which includes registered nurses, physical therapists respiratory therapists and other types of therapists. This category is typically a reliable measure of a facility's rehabilitation services. Fortunately, it appear that this nursing home has registered nurses on staff. Not every facility employs these skilled professionals. On the other hand, according to the information this nursing home provided, it does not look like the facility employs physical therapists. The last datapoint we assessed in this area is the percentage of residents who ultimately returned home from the nursing home. We found that 5.3 percent of this nursing home's patients returned home as opposed to remaining at the nursing home on a permanent basis.

Long-term Care Quality

Grade: B-minus

The last area we assessed was long-term care. In that category, we awarded this facility a solid grade of B-. This turned out to be this facility's weakest area. With our long-term care rating, we assess the volume of services provided by a nursing home, along with a series of quality measures. Once we looked at the amount of care provided by nurses aids and other staff, we turned to the facility's vaccination records. We were pleased to find that this facility vaccinated 97.94344 percent of its patients for pneumonia. Finally, this nursing home was also able to limit hospitalizations. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Charlene Manor Extended Care Facility Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Charlene Manor Extended Care Facility, 6.37% of Patients had Pressure Ulcers

This tells you the percent of patients who suffered from a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely caused by patients staying in one position for too long. Better nursing care can minimize the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B

In Charlene Manor Extended Care Facility, 3.34% of Patients had Serious Falls

This figure measures the percentage of long-term stay residents that have sustained a fall which caused severe injury. This is one of the statistics we use in computing nursing scores.

Minimizes Urinary Tract Infections

Grade: B-minus

In Charlene Manor Extended Care Facility, 2.23% of Patients had UTIs

This gauges the percent of long-term stay residents who had a urinary tract infection. UTI's could be an indication of worse hygiene protocols. However, this statistic could also be misleading for some facilities due to varying reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Charlene Manor Extended Care Facility, 16.08% of Patients use Anti-Psychotic Medication

This metric tells you the percentage of long-term patients who are prescribed antipsychotic medication. High levels of antipsychotic drug use may suggest that a nursing home is using these medications to subdue residents in situations where such drugs aren't medically required. Nevertheless, some nursing homes need to rely more on these medications due to having more patients with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Charlene Manor Extended Care Facility, 9.65% of Patients use Anti-Anxiety Medication

This indicates the percent of patients who were given antianxiety drugs. Antianxiety medications are prescribed to patients suffering from depression and anxiety.

Managing Depression Among Residents

Grade: A+

In Charlene Manor Extended Care Facility, 0% of Patients

This tells you the percentage of patients demonstrating depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In Charlene Manor Extended Care Facility, 96.8% of Patients

This indicates the percentage of residents who received the pneumonia and flu vaccines. High vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: C

In Charlene Manor Extended Care Facility, 19.39% of Patients

This datapoint measures the percentage of long-term stay residents who required additional assistance with activities of daily living over time. Activities of daily living include activities such as moving around and continence.

Ability to Keep Residents Mobile

Grade: B-plus

In Charlene Manor Extended Care Facility, 17.72% of Residents

This is the percent of patients who retained mobility levels over time. Optimizing mobility is usually a good sign for residents' well-being.

Hospitalizations

Grade: A-plus

In Charlene Manor Extended Care Facility, 0.01 Hospitalizations per 1,000 resident days

This metric is a measure of the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Charlene Manor Extended Care Facility, 17.72% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is usually a correlation between avoiding hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: A

In Charlene Manor Extended Care Facility, 6.07% of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Charlene Manor Extended Care Facility, 75.24% of Resident

This metric measures the percent of short-term care patients who saw functional improvements.

Nearby Hospitals

  • Baystate Franklin Medical CenterAcute Care Hospitals 1.66 miles away164 High Street Greenfield Massachusetts 01301Voluntary non-profit - Private(413) 773-0211
  • Brattleboro Memorial HospitalAcute Care Hospitals 17.85 miles away17 Belmont Ave Brattleboro Vermont 05301Voluntary non-profit - Private(802) 257-0341
  • Cooley Dickinson Hospital Inc,TheAcute Care Hospitals 18.25 miles away30 Locust Street Northampton Massachusetts 01060Voluntary non-profit - Private(413) 582-2000

Nearby Dialysis

  • Yankee Family Dialysis Center2.48 miles away115 Wildwood Avenue Greenfield Massachusetts 01301Dialysis Stations: 13 (413) 773-0001
  • Hampshire County Dialysis Center19.42 miles away84 Conz Street Northampton Massachusetts 01060Dialysis Stations: 13 (413) 586-7989