Charlene Manor Extended Care Facility
130 Colrain Road, Greenfield MA 01301 · (413) 774-3724 · 95.36% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Charlene Manor Extended Care Facility is a large non-profit nursing home located in Greenfield, Massachusetts. It looks like this nursing home is one of the highest-graded nursing homes we looked at. This facility received one of the most impressive ratings we offer. We were not surprised to discover that this is actually the highest rated nursing home in the city. We also gave this facility impressive scores in each of our categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 123 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
On top of receiving a strong overall grade, this facility also received an A+ inspection rating. This is based on the facility's recent government inspections. An A+ in this category is one of the highest complements we can offer a facility. These inspection ratings take several factors into consideration, including deficiencies and substantiated complaints. You can find more information about each of these items by reviewing copies of nursing homes' inspection reports. Unfortunately, it doesn't appear that we have information about this nursing home's deficiencies. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
This nursing home also received a first-rate short-term care grade. In fact, this is this facility's second best category grade. In that area, we gave this facility a grade of A-. Our short-term care scores are crucial for residents in need of rehabilitation. Rehabilitation usually mandates higher levels of skilled nursing. This means a broad scope of services, spanning from registered nurses to physical and respiratory therapists, as well as other forms of therapy. When we assessed this facility's nursing hours, we found it offered more care from registered nurses than most nursing homes. Finally, we looked at the percentage of patients who were able to return home from this facility. This place outperformed the vast majority of nursing homes in the nation with 58 percent of its residents returning home.
Nurse Quality
Among its many impressive grades, this facility received an excellent nursing grade. In fact, we gave it a grade of A- in that category. Our nursing grade analyzes many factors, but the paramount one is the quantity of nurse hours per patient per week. This nursing home averages 3.7 hours of nursing care per resident per day. Finally, we also assessed several nursing quality measures and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility Massachusetts in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can generally be prevented by offering better nursing care, such as having a protocol of moving a patient at least once a day.
Long-term Care Quality
Moving on to our final category, this facility also performed well in our long-term care category. In fact, we gave it a B+ in that area. This topped off a very strong report card. When facilities receive a grade in this range in long-term care it generally means it has plenty of staff and is a quality place to live on a permanent basis. Once we looked at the volume of care provided by nurses aids and other staff, we then analyzed the nursing home's vaccination data. This facility vaccinated 95.115685 percent of its patients against pneumonia. Vaccines are critical to keeping patients out of the hospital. Lastly, this nursing home was able to limit hospitalizations. Indeed, it had only 0.55 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Charlene Manor Extended Care Facility Quality Metrics
Minimizes Pressure Ulcers
This figure measures the percentage of long-term care residents who developed pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percent of residents that suffered from a fall leading to severe injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients that have had a urinary tract infection. These infections are sometimes associated with poor hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percent of long-term care patients who were administered antipsychotic medication. Excessive reliance on these medications may suggest that a facility is using these medications to control patient behavior in situations where such medications aren't medically required. However, some facilities may need to rely more on these drugs due to an increased number of residents with dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of patients given antianxiety medications. These medications are given to patients suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is a measure of the percentage of long-term care patients demonstrating signs of depression. Some would argue this is a reliable measure of quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percent of long-term care patients who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients that needed increased assistance with activities of daily living over time. High levels of needing for assistance with ADL's may be a sign of decline of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percentage of patients that were able to retain mobility over time. Retaining mobility is often a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint measures the number of hospitalizations per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is a measure of the number of rehospitalizations per 1,000 days of short-term care. Staying out of the hospital during rehabilitation is important to restoring the physical abilities of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is a measure of the percentage of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some would argue that this is a measure of a facility's rehabilitation services.
Percentage of Resident
Higher is Better