Symphony Tri-Cities is one of just three facilities located in Bay City, Michigan. It looks like this is a fine nursing home. We awarded it an overall grade of B, which is a very solid rating. This grade is right in line with the city grade in Bay City. This facility was better in some categories than others, but it didn't have any poor grades in any of the major categories. More information about these categories can be found below.
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- Nursing Home
- Assisted Living
Updated Apr 1, 2023 by Nick Lata
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- Accepts Medicare 1
- Accepts Medicaid 1
- Is CCRC
- Has Resident Council
- No Family Council
- For profit - Limited Liability company
- Offers Hospice
- Offers Post-Acute Care
- Offers Respite Care
- Offers Inpatient Rehab
- Offers Outpatient Rehab
- Personal Care
- Medication Management
- Home Making
- Speech Therapy
- Stroke Recovery
- Amputee Recovery
- IV Antibiotic Therapy
- Palliative Care
- Wound Care
- Occupational Therapy
- Cardiac Therapy
- Diabetes Management
- Physical Therapy
- Recreational Therapy
- Pain Management
- Orthopedic Rehabilitation
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Registered Staff Hours
Short-term Care Quality
This nursing home received a strong overall score as described above, but we especially wanted to note its excellent short-term care score. We awarded them an A- in this area. In determining our short-term care grades, we scrutinize a nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other licensed professionals. This area is frequently a solid measure of a facility's rehabilitation services. Fortunately, it looks like this facility has registered nurses on staff. Not all facilities employs these skilled professionals. However, according to the information this nursing home provided, it does not look like the facility employs physical therapists. Finally, we looked at the number of residents who were able to return to the community from this nursing home. We found that 5.3 percent of this facility's patients returned home.
Adding to this nursing home's list of strengths, it also received an excellent nursing grade. We awarded them an impressive grade of A- in this category. Nursing grades are largely tied to the facility's nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can many times be prevented if more nurses aids and better safety protocols are in place.
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This nursing home also earned favorable government inspections in recent years. We awarded them one of our better grades in that area, with a B. We weigh several aspects of a nursing home's inspection report in computing our inspection ratings. One of those factors is deficiencies. It should be noted that the severity of deficiencies is arguably more meaningful than the number of deficiencies, as some of these end up being quite minor. This nursing home was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe deficiencies. This tells you that the government inspectors didn't consider any of the deficiencies an immediate threat to resident health or safety. A few relatively minor dings are not necessarily the end of the world.
Long-term Care Quality
Switching gears to the fourth category, this nursing home received an acceptable long-term care score of B-. Long-term care grades are generally used to assess a facility's performance as a traditional convalescent home, as opposed to focusing more on the skilled nursing services provided by a skilled nursing facility. In addition to assessing the amount of care provided by aids and other staff, we analyzed the number of residents vaccinated for pneumonia. This facility provided the vaccine to 91.72414 percent of its patients. This is a bit lower than we anticipated but still a decent percentage. Nevertheless, this facility excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.
Rating Over Time
Compared to national and state averages across all facilities.
Symphony Tri-Cities Quality Metrics
Minimizes Pressure Ulcers
In Symphony Tri-Cities, 8.87% of Patients had Pressure Ulcers
This is a measure of the percentage of long-term residents which suffered from new or worsened pressure ulcers or bed sores. We consider this statistic when determining our nursing grades.
Minimizes Serious Falls
In Symphony Tri-Cities, 2.93% of Patients had Serious Falls
This statistic indicates the percentage of long-term residents that had falls resulting in serious injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indicator of poor nursing care.
Minimizes Urinary Tract Infections
In Symphony Tri-Cities, 2.23% of Patients had UTIs
This indicates the percentage of patients that suffered from a urinary tract infection. UTI's are routinely associated with worse hygiene protocols. More frequent bathing reduces the number of UTI's sustained by residents in a nursing home. Note that this datapoint is sometimes skewed by the fact that nursing homes have incongruent reporting standards for infections.
Appropriately Uses Anti-Psychotic Medication
In Symphony Tri-Cities, 13.4% of Patients use Anti-Psychotic Medication
This tells you the percent of residents who were prescribed antipsychotic drugs. Antipsychotic medications are administered to patients for a variety of medical conditions, such as dementia. Sadly, in some cases, excessive reliance on these medications may suggest that a nursing home is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Symphony Tri-Cities, 19.66% of Patients use Anti-Anxiety Medication
This statistic tells you the percentage of long-term residents that are given antianxiety drugs. These drugs are typically given to residents suffering from depression or anxiety.
Managing Depression Among Residents
In Symphony Tri-Cities, 3.38% of Patients
Measures the percentage of long-term care residents who are showing signs of depression.
Appropriate Vaccine Usage
In Symphony Tri-Cities, 91.02% of Patients
This datapoint is a measure of the percentage of long-term care patients who received the flu and pneumonia vaccines.
Residents Maintain Autonomy
In Symphony Tri-Cities, 12.09% Percentage of Patients
This is the percentage of residents that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living could indicate erosion of a resident's health.
Ability to Keep Residents Mobile
In Symphony Tri-Cities, 13.78% Percentage of Residents
This datapoint measures the percent of long-term care residents who were able to retain mobility.
In Symphony Tri-Cities, 1.65 Hospitalizations per 1,000 resident days
This tells you the number of times residents are hospitalized per thousand days of care. There is a correlation between having fewer hospitalizations and the quality of nursing home care.
Short-term Care: Rehospitalizations
In Symphony Tri-Cities, 13.78 Percentage of Residents Rehospitalized
This tells you the number of rehospitalizations per thousand days of short-term patient care.
Short-term Care: ER Visits
In Symphony Tri-Cities, 11.28 Percentage of Patients
This indicates the number of times residents are sent to the emergency room per thousand days of short-term care.
Short-term Care: Facilitates Functional Improvement
In Symphony Tri-Cities, 77.57% Percentage of Resident
This is a measure of the percent of short-term care residents who saw functional improvements, such as with activities of daily living. Many believe this is a reasonable measure of a facility's rehabilitation performance.
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