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Symphony Tri-Cities

  • Nursing Home
  • Assisted Living

Updated Apr 1, 2023 by Nick Lata

Historical Rating
Grade: B
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: BMay 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: A-Mar 20: A-Apr 20: B+May 20: B+Jun 20: B+Jul 20: B+Aug 20: B+Sep 20: B+Oct 20: CNov 20: CJan 21: FFeb 21: FMar 21: FApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: CSep 22: COct 22: BNov 22: BJan 23: B+Feb 23: B+Mar 23: B+Apr 23: B
See Rating Overview
Symphony Tri-Cities's website

6700 Westside Saginaw Road,
Bay City MI 48706

(989) 667-9800

93.33% estimated occupancy 1

Symphony Tri-Cities is one of just three facilities located in Bay City, Michigan. It looks like this is a fine nursing home. We awarded it an overall grade of B, which is a very solid rating. This grade is right in line with the city grade in Bay City. This facility was better in some categories than others, but it didn't have any poor grades in any of the major categories. More information about these categories can be found below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
January
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April
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May
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August
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Short-term Care Quality

Grade: A-minus

This nursing home received a strong overall score as described above, but we especially wanted to note its excellent short-term care score. We awarded them an A- in this area. In determining our short-term care grades, we scrutinize a nursing home's levels of skilled nursing, which includes registered nurses, physical therapists occupational therapists and other licensed professionals. This area is frequently a solid measure of a facility's rehabilitation services. Fortunately, it looks like this facility has registered nurses on staff. Not all facilities employs these skilled professionals. However, according to the information this nursing home provided, it does not look like the facility employs physical therapists. Finally, we looked at the number of residents who were able to return to the community from this nursing home. We found that 5.3 percent of this facility's patients returned home.

Nurse Quality

Grade: A-minus

Adding to this nursing home's list of strengths, it also received an excellent nursing grade. We awarded them an impressive grade of A- in this category. Nursing grades are largely tied to the facility's nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can many times be prevented if more nurses aids and better safety protocols are in place.

Facility Inspections

Grade: B

This nursing home also earned favorable government inspections in recent years. We awarded them one of our better grades in that area, with a B. We weigh several aspects of a nursing home's inspection report in computing our inspection ratings. One of those factors is deficiencies. It should be noted that the severity of deficiencies is arguably more meaningful than the number of deficiencies, as some of these end up being quite minor. This nursing home was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe deficiencies. This tells you that the government inspectors didn't consider any of the deficiencies an immediate threat to resident health or safety. A few relatively minor dings are not necessarily the end of the world.

Long-term Care Quality

Grade: B-minus

Switching gears to the fourth category, this nursing home received an acceptable long-term care score of B-. Long-term care grades are generally used to assess a facility's performance as a traditional convalescent home, as opposed to focusing more on the skilled nursing services provided by a skilled nursing facility. In addition to assessing the amount of care provided by aids and other staff, we analyzed the number of residents vaccinated for pneumonia. This facility provided the vaccine to 91.72414 percent of its patients. This is a bit lower than we anticipated but still a decent percentage. Nevertheless, this facility excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Symphony Tri-Cities Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Symphony Tri-Cities, 8.87% of Patients had Pressure Ulcers

This is a measure of the percentage of long-term residents which suffered from new or worsened pressure ulcers or bed sores. We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: D

In Symphony Tri-Cities, 2.93% of Patients had Serious Falls

This statistic indicates the percentage of long-term residents that had falls resulting in serious injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indicator of poor nursing care.

Minimizes Urinary Tract Infections

Grade: A-minus

In Symphony Tri-Cities, 2.23% of Patients had UTIs

This indicates the percentage of patients that suffered from a urinary tract infection. UTI's are routinely associated with worse hygiene protocols. More frequent bathing reduces the number of UTI's sustained by residents in a nursing home. Note that this datapoint is sometimes skewed by the fact that nursing homes have incongruent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Symphony Tri-Cities, 13.4% of Patients use Anti-Psychotic Medication

This tells you the percent of residents who were prescribed antipsychotic drugs. Antipsychotic medications are administered to patients for a variety of medical conditions, such as dementia. Sadly, in some cases, excessive reliance on these medications may suggest that a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: D

In Symphony Tri-Cities, 19.66% of Patients use Anti-Anxiety Medication

This statistic tells you the percentage of long-term residents that are given antianxiety drugs. These drugs are typically given to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B

In Symphony Tri-Cities, 3.38% of Patients

Measures the percentage of long-term care residents who are showing signs of depression.

Appropriate Vaccine Usage

Grade: B-minus

In Symphony Tri-Cities, 91.02% of Patients

This datapoint is a measure of the percentage of long-term care patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: D

In Symphony Tri-Cities, 12.09% Percentage of Patients

This is the percentage of residents that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living could indicate erosion of a resident's health.

Ability to Keep Residents Mobile

Grade: B-plus

In Symphony Tri-Cities, 13.78% Percentage of Residents

This datapoint measures the percent of long-term care residents who were able to retain mobility.

Hospitalizations

Grade: D

In Symphony Tri-Cities, 1.65 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per thousand days of care. There is a correlation between having fewer hospitalizations and the quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Symphony Tri-Cities, 13.78 Percentage of Residents Rehospitalized

This tells you the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: D

In Symphony Tri-Cities, 11.28 Percentage of Patients

This indicates the number of times residents are sent to the emergency room per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Symphony Tri-Cities, 77.57% Percentage of Resident

This is a measure of the percent of short-term care residents who saw functional improvements, such as with activities of daily living. Many believe this is a reasonable measure of a facility's rehabilitation performance.

Nearby Hospitals

  • Mclaren Bay RegionAcute Care Hospitals 5.63 miles away1900 Columbus Ave Bay City Michigan 48708Voluntary non-profit - Private(989) 894-3000
  • Healthsource SaginawAcute Care Hospitals 7.59 miles away3340 Hospital Road Saginaw Michigan 48603Voluntary non-profit - Other(989) 790-7888
  • Covenant Medical CenterAcute Care Hospitals 8.03 miles away1447 N Harrison Saginaw Michigan 48602Voluntary non-profit - Private(989) 583-4000
  • Ascension St Mary's HospitalAcute Care Hospitals 8.22 miles away800 S Washington Avenue Saginaw Michigan 48601Voluntary non-profit - Church(989) 776-8000
  • Midmichigan Medical Center-MidlandAcute Care Hospitals 16.25 miles away4000 Wellness Drive Midland Michigan 48670Voluntary non-profit - Other(989) 839-3000

Nearby Dialysis

  • Gulch Dialysis LLC3.88 miles away5641 Bay Rd Saginaw Michigan 48604Dialysis Stations: 13 (989) 249-1350
  • Davita - Bay City Dialysis4.26 miles away3170 Professional Ct Bay City Michigan 48706CMS Rating: 4 stars Dialysis Stations: 16 (989) 686-8782
  • Bay Area Regl Dialysis Ctr - Saginaw4.66 miles away4800 Mcleod Dr E Saginaw Michigan 48604CMS Rating: 4 stars Dialysis Stations: 27 (989) 790-9440
  • Bay Area Reg Dialysis - Essexville7.08 miles away1536 W Center Rd Essexville Michigan 48732Dialysis Stations: 24 (989) 894-2810
  • Saginaw Dialysis Clinic - Davita8.19 miles away311 Hoyt Ave Saginaw Michigan 48607Dialysis Stations: 13 (989) 771-5094
  • Bay Area Regl Dialysis Ctr - Saginaw Riverside8.49 miles away920 N Niagara St Saginaw Michigan 48602CMS Rating: 4 stars Dialysis Stations: 32 (989) 921-2170
  • Town Center Dialysis - Davita8.65 miles away323 N Michigan Ave Saginaw Michigan 48602CMS Rating: 4 stars Dialysis Stations: 13 (989) 791-3624
  • Davita Colmare Dialysis14.48 miles away6302 Dixie Hwy Bridgeport Michigan 48722Dialysis Stations: 12 (989) 777-0780