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Symphony Tri-Cities

  • Nursing Home
  • Assisted Living

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: C
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: BMay 19: A-Jun 19: A-Jul 19: A-Aug 19: A-Sep 19: A-Jan 20: A-Mar 20: A-Apr 20: B+May 20: B+Jun 20: B+Jul 20: B+Aug 20: B+Sep 20: B+Oct 20: CJan 21: FFeb 21: FMar 21: FApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: DMay 22: DJun 22: DAug 22: CSep 22: C
See Rating Overview
Symphony Tri-Cities's website

6700 Westside Saginaw Road,
Bay City MI 48706

(989) 667-9800

80% estimated occupancy 1

Symphony Tri-Cities is one of four nursing homes in Bay City, Michigan. We gave it an overall grade of C, which is a middle of the pack score. This grade is right in line with the city grade in Bay City, which admittedly is admittedly a bit below average nationally. This place didn't excel in all of our categories, but it didn't receive any rock-bottom grades either. More information about its category grades can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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January
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February
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Short-term Care Quality

Grade: B

We want to note that this nursing home received favorable marks in the area of short-term care this year. We gave them one of our better scores in that category, with a B. This proved to be the facility's top grade and helped its profile quite a bit. In calculating our short-term care scores, we assess a facility's levels of skilled nursing services, which includes registered nurses, physical therapists occupational therapists and other licensed professionals. This category is typically a useful measure of the facility's rehabilitation services. Fortunately, it looks like this nursing home employs registered nurses. Not all nursing homes employs these types of nurses. On the other hand, according to the data they provided, it does not look like the facility employs physical therapists. Finally, we assessed the number of patients who were able to return to the community from this nursing home. We found that 5.3 percent of this nursing home's patients returned home.

Nurse Quality

Grade: B-minus

One of the other reasons we graded this facility so highly is that it earned a very impressive nursing rating. In that category, we gave this facility an B-. Our nursing grade weighs a handful of components, however, the most important consideration is the quantity of nurse hours spent with patients. This nursing home provided just 0.3 hours of nursing care per resident on a daily basis. This figure is significantly below average. Finally, while this place got docked a bit for nursing hours, it excelled in some of our quality metrics. With fewer than five percent of its patients sustaining pressure ulcers, it did remarkably well in this subcategory.

Facility Inspections

Grade: B-minus

Turning to our inspection category, it appears this facility has earned respectable inspections in recent years as well. We gave it a B- in this category. We would argue that one of the most critical factors in evaluating an inspection report is deficiencies. In this regard, we especially look at the severity of those deficiencies. This facility was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be major deficiencies. This indicates that CMS did not deem any of the deficiencies an immediate risk to resident health or safety. A few minor deficiencies should not lead you to cross a nursing home off your list.

Long-term Care Quality

Grade: D

The next area we assessed was long-term care, which was this facility's worst area. We awarded this facility a D in that area. Nursing homes that do not fare well in this category often do not provide as much nursing care and also may be lagging in some of the areas of routine personal care we looked at. After looking at the amount of care provided by nurses and other staff, we then looked at the facility's vaccination data. We were a bit worried that this facility vaccinated 80.451126 percent of its patients against pneumonia, which happens to be quite a few points less than the national average. Surprisingly, this place actually fared well at keeping its residents out of the hospital. It had just 0.03 hospitalizations per one thousand long-term resident days. This was its best feature in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Symphony Tri-Cities Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Symphony Tri-Cities, 8.78% of Patients had Pressure Ulcers

This measures the percentage of long-term patients that suffer from new or worsened pressure ulcers . We consider this statistic when determining our nursing grades.

Minimizes Serious Falls

Grade: C

In Symphony Tri-Cities, 2.9% of Patients had Serious Falls

This statistic is an indication of the percentage of long-term stay residents who have experienced falls resulting in severe injury. We use this statistic in determining our nursing ratings.

Minimizes Urinary Tract Infections

Grade: A+

In Symphony Tri-Cities, 2.36% of Patients had UTIs

This is the percentage of residents that have had a urinary tract infection. UTI's are considered to be a measure of nursing care at a nursing home. UTI's are often caused by lower quality nursing care. Nevertheless, this statistic can also be misleading for some nursing homes due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Symphony Tri-Cities, 13.11% of Patients use Anti-Psychotic Medication

This indicates the percent of residents prescribed antipsychotic drugs. These drugs are sometimes used for treating several medical conditions, including dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Symphony Tri-Cities, 18.81% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were prescribed antianxiety medications. Antianxiety drugs are administered to residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Symphony Tri-Cities, 3.44% of Patients

This is a measure of the percent of long-term care residents who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: C

In Symphony Tri-Cities, 91.43% of Patients

This metric measures the percentage of long-term stay patients who were administered the pneumonia and flu vaccines. Respiratory viruses can be deadly for seniors, making these types of vaccines critical to patient care.

Residents Maintain Autonomy

Grade: A-minus

In Symphony Tri-Cities, 12.1% Percentage of Patients

This is the percentage of residents that needed more assistance with activities of daily living over time. High levels of needing for assistance with ADL's could indicate deterioration of a patient's medical condition.

Ability to Keep Residents Mobile

Grade: C

In Symphony Tri-Cities, 17.7% Percentage of Residents

This tells you the percentage of patients that maintained mobility over time. Optimizing mobility is often a good sign for residents' well-being.

Hospitalizations

Grade: B-minus

In Symphony Tri-Cities, 1.47 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per 1,000 days of care. There is typically a correlation between avoiding hospitalizations and the overall quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Symphony Tri-Cities, 17.7 Percentage of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term patient care. There is usually a correlation between keeping patients out of the hospital and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: C

In Symphony Tri-Cities, 10.81 Percentage of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is generally a correlation between staying out of the emergency room and the quality of nursing home care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Symphony Tri-Cities, 77.3% Percentage of Resident

This is a measure of the percent of short-term patients who experienced functional improvements, such as enhanced ability to perform activities of daily living. Some experts believe this is a reasonable measure of rehabilitation services.

Scores for Bay City, MI

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B

Looking for more options? Bay City, Michigan has 3 other nursing homes

Nearby Hospitals

  • Mclaren Bay RegionAcute Care Hospitals 5.63 miles away1900 Columbus Ave Bay City Michigan 48708Voluntary non-profit - Private(989) 894-3000
  • Healthsource SaginawAcute Care Hospitals 7.59 miles away3340 Hospital Road Saginaw Michigan 48603Voluntary non-profit - Other(989) 790-7888
  • Covenant Medical CenterAcute Care Hospitals 8.03 miles away1447 N Harrison Saginaw Michigan 48602Voluntary non-profit - Private(989) 583-4000
  • Ascension St Mary's HospitalAcute Care Hospitals 8.22 miles away800 S Washington Avenue Saginaw Michigan 48601Voluntary non-profit - Church(989) 776-8000
  • Midmichigan Medical Center-MidlandAcute Care Hospitals 16.25 miles away4000 Wellness Drive Midland Michigan 48670Voluntary non-profit - Other(989) 839-3000

Nearby Dialysis

  • Gulch Dialysis LLC3.88 miles away5641 Bay Rd Saginaw Michigan 48604Dialysis Stations: 13 (989) 249-1350
  • Davita - Bay City Dialysis4.26 miles away3170 Professional Ct Bay City Michigan 48706CMS Rating: 4 stars Dialysis Stations: 16 (989) 686-8782
  • Bay Area Regl Dialysis Ctr - Saginaw4.66 miles away4800 Mcleod Dr E Saginaw Michigan 48604CMS Rating: 4 stars Dialysis Stations: 27 (989) 790-9440
  • Bay Area Reg Dialysis - Essexville7.08 miles away1536 W Center Rd Essexville Michigan 48732Dialysis Stations: 24 (989) 894-2810
  • Saginaw Dialysis Clinic - Davita8.19 miles away311 Hoyt Ave Saginaw Michigan 48607Dialysis Stations: 13 (989) 771-5094
  • Bay Area Regl Dialysis Ctr - Saginaw Riverside8.49 miles away920 N Niagara St Saginaw Michigan 48602CMS Rating: 4 stars Dialysis Stations: 32 (989) 921-2170
  • Town Center Dialysis - Davita8.65 miles away323 N Michigan Ave Saginaw Michigan 48602CMS Rating: 4 stars Dialysis Stations: 13 (989) 791-3624
  • Davita Colmare Dialysis14.48 miles away6302 Dixie Hwy Bridgeport Michigan 48722Dialysis Stations: 12 (989) 777-0780